Featured Image Lobby Lobby Lobby Lobby Lobby Lobby Guestroom Guestroom In-Room Business Center Pool Outdoor Pool Fitness Facility Sport Court Property Amenity Property Amenity Property Amenity Restaurant Restaurant Hotel Bar Hotel Bar Hotel Interior Hotel Interior Ballroom Banquet Hall Meeting Facility Meeting Facility Meeting Facility Business Center Business Center Exterior Exterior Exterior
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  • Featured Image
  • Lobby
  • Lobby
  • Lobby
  • Lobby
  • Lobby
  • Lobby
  • Guestroom
  • Guestroom
  • In-Room Business Center
  • Pool
  • Outdoor Pool
  • Fitness Facility
  • Sport Court
  • Property Amenity
  • Property Amenity
  • Property Amenity
  • Restaurant
  • Restaurant
  • Hotel Bar
  • Hotel Bar
  • Hotel Interior
  • Hotel Interior
  • Ballroom
  • Banquet Hall
  • Meeting Facility
  • Meeting Facility
  • Meeting Facility
  • Business Center
  • Business Center
  • Exterior
  • Exterior
  • Exterior
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Property highlights
On-site restaurant
Air conditioning
Pet-friendly
Facility highlights
Outdoor pool

Book your room at Sheraton Ambassador Monterrey Hotel

Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children)

Club Room

Max Occupancy: 4 guests (up to 3 children)
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Downtown Central Zone hotel with health club

Walk to attractions

This 229-room hotel is within walking distance of most Central Zone attractions, including the Macroplaza and Santa Lucia Riverwalk (2 blocks) and the Old Quarter (4 blocks).

Pool, fitness center

Los Vitrales, the hotel's fine-dining restaurant, and complimentary business center are both open 24 hours. A health club includes a pool, tennis court, racquet court and fitness center.

Sweet Sleeper beds

Guestrooms feature Sheraton's signature Sweet Sleeper Beds, sitting areas with loveseats and desks, marble bathrooms, and high-speed Internet access.

Hotel Amenities

Hotel Amenities

A small health spa offers massage, facials, reflexology, waxing, and hair and nail care. A 24-hour business center contains three computers with complimentary high-speed Internet connections. Wireless Internet access (surcharge) is available in the hotel's restaurant and bar.

The Link@Sheraton interactive lounge is part of the lobby and serves as a place where guests can work, relax or stay in touch with family and friends.

Valet parking is available for a surcharge.

  • Outdoor pool
  • Steam room
  • Sauna
  • Spa tub
  • Spa treatment room(s)
  • Concierge services
  • Complimentary newspapers in lobby
  • Health club
  • Room service (24 hours)
  • Bar/lounge
  • Restaurant
  • Limo or Town Car service available
  • Business center
  • Meeting rooms
  • Conference space
  • Express check-in
  • Porter/bellhop
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Total number of rooms - 229
  • Gift shops or newsstand
  • Shopping on site
  • Hair salon
  • Dry cleaning/laundry service
  • Elevator/lift
  • Number of floors - 12
  • Tennis on site
  • Wedding services
  • Wired (high-speed) Internet access - surcharge
  • ATM/banking
  • Laundry facilities
  • Valet parking (surcharge)
  • Self parking (surcharge)
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Internet

Available in all rooms: Wireless internet access ( 126 MXN per 24 hours surcharge ) , Wired internet access ( 126 MXN per 24 hours surcharge )

Available in some public areas: Wired high-speed internet ( 126 MXN per 24 hours surcharge )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels
  • Pay movies
  • Premium bedding
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Coffee/tea maker
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Pillowtop mattress
  • In-room safe (laptop compatible)
  • Cable TV service
  • Iron/ironing board
  • Daily housekeeping
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Plasma TV
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Where to Eat

Los Vitrales Restaurant - Fine-dining restaurant open 24 hours a day. Stained-glass ceiling, brass "street" lamps, and silk plants and palm trees. Buffet and à la carte breakfasts, lunches, dinners. Sunday brunch buffet with live music. Mexican and international dishes.

Le Pavillon Sports Bar - Club-like ambience with sports on TVs. Open late afternoon to late night. Closed Sundays.

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Nearby Things to Do

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Adjacent is a lighted, hard-surface tennis court (surcharge). Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Racquetball/squash on site
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Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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