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Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children)

Downtown Central Zone hotel with health club

Walk to attractions

This 229-room hotel is within walking distance of most Central Zone attractions, including the Macroplaza and Santa Lucia Riverwalk (2 blocks) and the Old Quarter (4 blocks).

Pool, fitness center

Los Vitrales, the hotel's fine-dining restaurant, and complimentary business center are both open 24 hours. A health club includes a pool, tennis court, racquet court and fitness center.

Sweet Sleeper beds

Guestrooms feature Sheraton's signature Sweet Sleeper Beds, sitting areas with loveseats and desks, marble bathrooms, and high-speed Internet access.

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Hotel Amenities

Hotel Amenities

The 24-hour Link@Sheraton interactive lobby lounge serves as a connectivity hub in the heart of the lobby. Guests are provided with 3 hours of complimentary Internet access per day. An outdoor pool, fitness facility, and 24-hour restaurant are onsite conveniences at Sheraton Ambassador Monterrey Hotel.

Events can be arranged in the hotel's 11 meeting rooms, including a ballroom. Valet parking is available for a surcharge.

  • Free WiFi
  • Restaurant
  • Outdoor pool
  • Bar/lounge
  • Health club
  • Spa tub
  • Sauna
  • Steam room
  • Valet parking (surcharge)
  • Self parking (surcharge)
  • Spa treatment room(s)
  • Business center
  • Conference space
  • Meeting rooms
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Limo or Town Car service available
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Multilingual staff
  • Wedding services
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Number of floors - 12
  • Total number of rooms - 229
  • Tennis on site
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pool
  • Rollaway/extra beds available
  • In-room childcare (surcharge)
  • Laundry facilities

Internet

Available in all rooms: Wireless internet access ( 126 MXN per day ), Wired internet access ( 126 MXN per day )

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Pillowtop mattress
  • Minibar
  • Room service (24 hours)
  • Plasma TV
  • Cable TV service
  • Premium TV channels
  • Pay movies
  • Premium bedding
  • Shower/tub combination
  • Coffee/tea maker
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Daily housekeeping
  • In-room childcare (surcharge)
  • Hair dryer
  • In-room safe (laptop compatible)
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

Los Vitrales Restaurant - Fine-dining restaurant open 24 hours a day. Stained-glass ceiling, brass "street" lamps, and silk plants and palm trees. Buffet and à la carte breakfasts, lunches, dinners. Sunday brunch buffet with live music. Mexican and international dishes.

Le Pavillon Sports Bar - Club-like ambience with sports on TVs. Open late afternoon to late night. Closed Sundays.

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Nearby Things to Do

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Adjacent is a lighted, hard-surface tennis court (surcharge). Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

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Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 2, Pet maximum weight in kg is 20

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 126 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): MXN 126 per day (rates may vary)
  • Valet parking fee: MXN 70 per day (in/out privileges)
  • Pet fee: MXN 270 per pet, per night plus MXN 1330 one-time cleaning fee
  • Pet deposit: MXN 270 per night
  • Late check-out fee: MXN 500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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