Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Houston
Good hotel, good price, friendly staff.Posted Aug 11, 2014
Pros: Kindness of staff, pretty comfortable room, fast wifi, the advanced purchase option (no refunds) for a reduced rate.
Cons: They're doing a very good job. It's pretty good for the price. Maybe only the selection of breakfast, which is currently a bit limited.
Location: There's a shopping mall close to the hotel (Plaza Fiesta Anahuac) with a movie theater. The area is not very touristic.
I've been staying in this hotel for several times now. It used to be another known hotel chain but they changed it. Management seems to be doing a good job. When I arrived check in was smooth and quick. They are working on renewing the lobby but it's not dusty or anything. The rooms are always very clean, and the manager is very kind when it comes to reservation. I got into my room and I had a handwritten note from the manager showing their appreciation for choosing them, and they left a small treat for me (cookies and drinks). They're definitely putting some effort in making their guests file like home.
for Everyoneby A verified traveler from Dallas, TX
very safe hotelPosted Jun 30, 2014
everything was fine. I will only say there was no AC in the hallways and the AC in the room was working very low.
for Everyoneby ELo
Posted May 26, 2014
The nice staff ever. Everyone in the hotel is always ready to help, thanks.
Posted May 20, 2014 on Hotels.com
for Business Travelersby A verified traveler from Illinois
Good hotel and good price close to our businessPosted Nov 15, 2013
Pros: Quality and Location
Cons: Making a little more friendly the Lobby
Location: Good location for our business and restaurants for good food..
All was in place everyday
for Everyoneby A verified traveler from Chicago, IL
Posted Nov 5, 2013
Recommendedby Mario Pineda from orange County Calfornia
Good place, needs new towellsPosted Oct 22, 2013 on Hotels.com
It was generally god. unexpected good pillows that was the highlight of the stay. the towels are worn out and need to be replaced
for Everyoneby ytg from Seattle
Very clean comfortable bedPosted Oct 12, 2013
I feell like if I was At home excellent, next to a shopping center.
by bill from mazatlan, mx
Smoke free room reeked from smokePosted Oct 9, 2013
Cons: Customer service
We arrived late and the reception person could not process my credit card. He tried for over ten Minutes. Finally I had to pay cash to secure the room. That room was impossible for me to use. Then I was put into a smoke free room that reeked.
for Everyoneby esequiel from houston, texas
It is a great hotel, i'll stay againPosted Sep 30, 2013
Cons: all is good
Location: it is close to a major store, the subway staduim,
good staff, good people close to everything i need, I have stay before and i'll stay again