Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

A very nice hotel

Posted Aug 5, 2014
Pros: the Staff
Cons: there is a dog barking next door, a few times in the night on both nights kinda annoying
a very nice staff, rooms are clean though there was probably something itching in one of the Bed Sheets
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 4, 2014 on Hotels.com
4 out of 5
Recommended
by hammerfrom North east

Close to town

Posted Jun 30, 2014 on Hotels.com
This is not the Hilton but the Drive to Monteverde is spectacular the hotel is fine for the price. The staff are very friendly and helpful. You are close to town and that makes it easy to get to all the attractions. Breakfast was fine. Rooms are basic but clean no a/c but it is cool at night.
4 out of 5
Recommended
for Families
by Eduardofrom Valencia, España

Recomendable

Posted May 20, 2014 on Hotels.com
Habitación grande, desayuno estupendo, trato de los trabajadores excelente, ubicación buena si te mueves por Santa Elena. Solo lamentar que uno de los guías que se ofrecen en el Hotel nos quiso engañar, con el precio de una escursion/caminata al pedirnos lo mismo que piden todos, pero diciéndonos que el era mas barato y el precio nos lo hacia como favor.Pues menos mal!
4 out of 5
Recommended
for Families
by Gregory Szumilas

This traveler left a rating score only Posted May 15, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Posted Apr 13, 2014 on Hotels.com
Hotel Cipreses was comfortable and clean, with a great breakfast! Receptionists were very helpful, and called taxis, described sites to us. The gardens and view from our room were very lovely.
1 out of 5
Recommended
for Families
by Pj

This traveler left a rating score only Posted Mar 30, 2014 on Hotels.com
2 out of 5
by A verified traveler

Too expensive for the quality

Posted Mar 24, 2014
Cons: Rooms and specially toilets need renovation, otherwise the price should decrease.
Location: Too far away from the centre.
Rooms are old fashioned and smelled of humidity. Toilet needed improvement.
5 out of 5
Recommended
for Getaway With Friends
by Daya Dayanandafrom Sugar Land, TX

Great Family run Hotel

Posted Mar 18, 2014 on Hotels.com
It was a great experience staying for one night. The family who runs this hotel and their employees are very kind and courteous. They accommodated all 17 of our family and friends for one night and were very helpful in arranging our trips too. Morning Breakfast was good and they allowed us to use their restaurant for making coffee, even after checking out !!!
4 out of 5
Recommended
by pensionär

This traveler left a rating score only Posted Mar 17, 2014 on Hotels.com