Exterior detail

Reviews of Hotel Ficus - Monteverde

3.5 out of 5
Hotel Ficus - Monteverde
200 mts north east from Banco Popular, Santa Elena, Monteverde, Puntarenas

Reviews

9.0

Wonderful

Rating 10 - Excellent. 178 out of 302 reviews" "
Rating 8 - Good. 91 out of 302 reviews" "
Rating 6 - Okay. 24 out of 302 reviews" "
Rating 4 - Poor. 7 out of 302 reviews" "
Rating 2 - Terrible. 2 out of 302 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Stayed 3 nights in Feb 2024
Response from Ficus Hotel on Mar 20, 2024
Dear Erin,Thank you for taking the time to rate your experience at Ficus Hotel on Expedia! We're thrilled to see that you had a 5 out of 5 stay with us. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service to all our guests. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Best regards,Diego Montero

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the reception staff who were very very helpful. Always there when we needed something. Gave us good recommendations for restaurants in the area. In particular we’d like to mention Marlon Aylin and Manford. Dining room staff were very nice, breakfast was good, and we enjoyed our lattes. Good location, easy walk down to town, little challenge, coming up from town! Slow and easy does the trick! Would recommend this hotel, not for dining, but for hospitality and management.h
Stayed 4 nights in Feb 2024
Response from Ficus Hotel on Feb 8, 2024
Dear Martha, Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us. Our reception staff, Marlon, Aylin, and Manford, are delighted to have provided excellent service. We're glad you appreciated our recommendations and enjoyed the breakfast and lattes. It's great to know that you found our location convenient,. Your recommendation means a lot to us, especially for our hospitality and management. We hope to welcome you back soon!Best regards,Diego Montero

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was special. After a long and bumpy road up to the area from San Jose, we were met with a welcoming face towel and then a welcome drink. The check in staff took us up to our room and talked about the plants and birds in the hotel’s lovely gardens and seemed both knowledgeable and sincere in talking to us. A very pleasant initial impression of the hotel. One negative was that the food in the restaurant was standard….not bad, but also not so good.
Stayed 3 nights in Jan 2024
Response from Papagayo Golden Palms on Jan 16, 2024
Dear Nancy,We sincerely appreciate your kind words about your experience at Papagayo Golden Palms. We are pleased to hear that you enjoyed a warm welcome and that the introduction to our facilities and gardens met your expectations. We value your feedback on the restaurant food and take note to further enhance our offerings.We look forward to having the pleasure of welcoming you back in the future.Best regardsDiego Montero

8/10 Good

Yun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Papagayo Golden Palms on Jan 16, 2024
Dear YunThank you so much for your kind review! We're thrilled to hear that you had a wonderful experience at Papagayo Golden Palms. Your positive feedback means a lot to us.We hope to welcome you back for another amazing stay in the future.Best regards,Diego Montero

10/10 Excellent

Laura

Stayed 2 nights in Dec 2023
Response from Papagayo Golden Palms on Jan 16, 2024
Dear Laura,Thank you for taking the time to share your perfect review! We're delighted to know that you had an excellent experience at Papagayo Golden Palms. Your positive feedback is truly appreciated.Looking forward to hosting you again for another exceptional stay.Best regards,Diego Montero

10/10 Excellent

Evgueni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Papagayo Golden Palms on Jan 16, 2024
Dear Evgueni,Thank you for taking the time to share your perfect 5-review! We're delighted to know that you had an excellent experience at Papagayo Golden Palms. Your positive feedback is truly appreciated.Looking forward to hosting you again for another exceptional stay.Best regards,Diego Montero

10/10 Excellent

Afshin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with beautiful view. Good breakfast and friendly staff.
Stayed 1 night in Dec 2023
Response from Papagayo Golden Palms on Jan 16, 2024
Dear Afshin,Thank you for your wonderful comments! We're thrilled to hear that you enjoyed your stay at Papagayo Golden Palms, especially the beautiful room, scenic views, delicious breakfast, and friendly staff.We hope to have the pleasure of hosting you again in the future.Pura vidaDiego Montero

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Loved the property. Great views from the room. The staff were really friendly.
Stayed 2 nights in Oct 2023
Response from Ficus Hotel on Nov 3, 2023
We're delighted to hear that you loved our property and enjoyed the great views from your room. Our friendly staff is dedicated to ensuring your stay is memorable. We look forward to welcoming you back in the future. Thank you for choosing Hotel FicusBest regardsDiego Montero

10/10 Excellent

ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ficus Hotel on Oct 23, 2023
Hello, dear Ellie, thank you very much for your excellent review. We are delighted to hear that you enjoyed your stay at our facilities. We hope to see you again very soon in this marvelous cloud forest.Best regardsDiego Montero

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manfred at the front desk was so kind and helpful. The hotel nice nice and quiet. A little out of the loop but still walkable. If you have mobility issues I do not recommend this location as it is uphill and there are many stairs on the property. Clean rooms, good service, fair price. Not fancy but well above average. The restaurant down the hill, Chico Cafe, was super yummy!
Stayed 3 nights in Aug 2023
Response from Papagayo Golden Palms on Aug 11, 2023
Dear Michelle, Thank you for sharing your experience! We're glad to hear that Manfred at the front desk provided kind and helpful service. It's great that you found the hotel nice and quiet. We're pleased you enjoyed the clean rooms, good service, and fair pricing. It's wonderful that you found the restaurant yummy! We hope you had a comfortable stay and appreciate your feedback.Pura vidaDiego Montero

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly and helpful. A little commercial, but we’d def stay here again!
Stayed 2 nights in Jul 2023
Response from Ficus Hotel on Aug 3, 2023
Thank you for your kind words! We're thrilled to hear that our staff was friendly and helpful during your stay. We appreciate your feedback and look forward to hosting you again in the future!Best regardsDiego Montero

6/10 Okay

issa

Stayed 2 nights in Jul 2023
Response from Ficus Hotel on Aug 11, 2023
Hello, dear Issa,Thank you very much for your recent visit to our facilities and for sharing your feedback. Your rating is significant to us as it aids us in our mission to strive for excellence in our services. We would have greatly appreciated any insights on how we could have made your visit even more enjoyable and pleasant. We hope to have the opportunity to welcome you back to this beautiful cloud forest very soon.Best regardsDiego Montero

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a steep hill to get to some of the rooms.
Stayed 2 nights in Jul 2023
Response from Ficus Hotel on Jul 16, 2023
Thank you for your feedback dear Amy. While we understand that the steep hill can be challenging, we're thrilled that it offers the opportunity for beautiful views from our rooms. We appreciate your input and hope you enjoyed the picturesque views during your stay.We look forward to welcoming you back soon. Thank you for your reviewBest regardsDiego Montero

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a real gem. It is a beautiful property, perfectly situated within easy walking distance to the center of Santa Elena (although up a steep hill to return to the hotel which just meant some good exercise for us) and secluded enough that is was quiet and tranquil. The staff is especially friendly and helpful and they made our stay very pleasant. The hotel is well maintained and the room and housekeeping kept the room very clean. We had two appetizing dinners in the on-site restaurant and the included breakfast is good. Highly recommend Hotel Ficus!
Stayed 2 nights in Jul 2023
Response from Ficus Hotel on Jul 16, 2023
"Thank you for your wonderful review! We're delighted to hear that you found our hotel to be a real gem. We're glad you enjoyed the beautiful property and its convenient location near the center of Santa Elena. We appreciate your mention of our friendly and helpful staff, as well as the cleanliness of our rooms. It's fantastic to know that you had appetizing dinners at our on-site restaurant and enjoyed the included breakfast. Thank you for recommending Hotel Ficus! We hope to welcome you back again soon."Best regardsDiego Montero

10/10 Excellent

Kedar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very conveniently located for walking to restaurants and downtown area. Excellent hotel staff. Will come back again!
Stayed 2 nights in Jun 2023
Response from Ficus Hotel on Jul 10, 2023
Thank you for your review! We're delighted to hear that you found the hotel beautiful and conveniently located for walking to restaurants and the downtown area. It's great to know that you had an excellent experience with the hotel staff. We look forward to welcoming you back again in the future!Pura vidaDiego Montero

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Great staff. View of wildlife on premises. Quality Breakfast included.
Stayed 7 nights in Jun 2023
Response from Ficus Hotel on Jun 18, 2023
Dear Michael, thank you for your review! We're glad to hear that you enjoyed our clean rooms, great staff, and the view of wildlife on our premises. We take pride in providing a quality breakfast experience for our guests. We appreciate your excellent review and hope to welcome you back in the future.Best regardsDiego Montero

10/10 Excellent

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Hotel Ficus. It is a convenient location, has lovely views from the rooms and friendly staff. We would stay here again
Stayed 2 nights in Jun 2023
Response from Ficus Hotel on Jun 18, 2023
Dear Antoinette,thank you for your review! We're delighted to hear that you enjoyed your stay at Hotel Ficus. Our convenient location, lovely views, and friendly staff are some of the things we take pride in. We look forward to welcoming you back on your next visit.Pura vidaDiego Montero

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2023
Response from Ficus Hotel on Jun 30, 2023
Greetings from our cloud forest! Thank you so much for sharing such an excellent review of our facilities. It's a pleasure for us to know that you enjoyed this beautiful hotel and our fabulous service. We look forward to welcoming you back very soon.Best regardsDiego Montero

10/10 Excellent

Lori

Stayed 1 night in Jun 2023
Response from Ficus Hotel on Jun 15, 2023
Dear Lori,Thank you for choosing Ficus Hotel as your accommodation during your visit! We are delighted to hear that you had a satisfactory experience with us.We greatly appreciate you taking the time to leave your excellent score. We value your opinion and are glad to know that you enjoyed our facilities and services.We look forward to having the pleasure of welcoming you back in the near future. If there is anything else we can assist you with, please don't hesitate to reach out to us.Thank you once again for your visit and your generous review!Best regards,The Ficus Hotel Team

10/10 Excellent

kathy

Stayed 2 nights in Jun 2023
Response from Ficus Hotel on Jun 6, 2023
Dear Kathy,Thank you for sharing such an excellent review with us and other visitors. It was a pleasure to have you as our guest and make your stay a unique and unforgettable experience. We strive to provide exceptional service and create memorable moments for all our guests.We look forward to welcome you back in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Once again, thank you for choosing our establishment. We value your satisfaction and will continue to work hard to exceed your expectations.Pura vidaDiego Montero

10/10 Excellent

Naveen

Stayed 3 nights in May 2023
Response from Ficus Hotel on Jun 23, 2023
Hello, greetings from Ficus Hotel. Thank you for your recent visit and for sharing such an excellent review of our facilities. It is a great honor for our team to receive your evaluation, we look forward to seeing you again soon in this marvelous cloud forest.Pura vidaDiego Montero

8/10 Good

Bimal

Traveled with family
Liked: Staff & service, property conditions & facilities
Overall the rooms, bathroom, beds are good. Cleanliness is maintained. Property is nice. For people with physical conditions should avoid getting rooms on the higher elevation because of the arduous slope. On our request they were kind enough to switch our room to lower part of the property. No AC in the room. Cannot keep the doors open for fear of bugs getting in as there are no screens. Breakfast is limited, not that great. Lunch menu limited for vegetarians. Not a bad property to stay for short time. Center of town is at a walkable distance. Restaurants are aplenty in downtown which is 10 minutes from the Hotel.
Stayed 2 nights in May 2023
Response from Ficus on Jun 1, 2023
Dear Bimal, thank you for your feedback. We appreciate your positive comments about the rooms, bathroom, and beds, as well as the cleanliness and overall nice property. We understand your concern about the higher elevation rooms and appreciate that we were able to accommodate your request to switch to a lower part of the property. We apologize for the absence of AC in the room and the lack of screens preventing you from keeping the doors open. We will take your comments about the limited breakfast and vegetarian options into consideration for future improvements. We're glad you found our property suitable for a short stay and enjoyed the convenient location within walking distance of the town center with plenty of restaurants nearby. We hope to have the opportunity to welcome you back in the future.Best regardsDiego Montero

10/10 Excellent

Kathy

Stayed 3 nights in May 2023
Response from Ficus on May 22, 2023
Dear Kathy, We take great pride in providing a high-quality service, comfortable facilities, and a welcoming atmosphere. Our ultimate goal is to deliver a memorable experience to our guests, and knowing that we have achieved that inspires us to continue improving.Pura vidaFicus Hotel

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing place to stay. The hotel room was beautiful, the main building was gorgeous, the staff was very helpful and provided a list of nearby tours/activities and even would reserve them upon request. All around my favorite stay in Costa Rica
Stayed 2 nights in May 2023
Response from Best regards, Reservations department on May 17, 2023
Thank you, Jennifer, we're glad to hear that our staff was helpful during your stay and that you like the hotel. Thank you for choosing to stay with us and for your positive feedback. We hope to see you again in the future!

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay so the room was perfect! First thing you notice is the wrap around terrace balcony which offers a wonderful view of the sunset. It was clean and the WIFI was good, there was a mini fridge, a large bed and a huge walk-in shower which was so comfortable after a long day trekking through the cloud forests. As far as the Hotel, it’s situated just a very short walking distance outside the Santa Elena town center on the road toward Monte Verde. The whole hotel is embedded in lush beautiful garden where they actually grow the fruits and vegetables that serve the restaurant. There was a really nice FREE breakfast made with fresh juice and strong local coffee. The hotel staff were knowledgeable about the area and accommodating with any information about local tours, I would definitely look into the night walk!
Response from Josué Badilla on May 11, 2023
Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay, especially the wrap-around terrace balcony with its stunning sunset view, the clean room with great WIFI, mini fridge, large bed, and huge walk-in shower.It's wonderful to hear that you enjoyed our complimentary breakfast, featuring fresh juice and strong local coffee. Our staff takes pride in serving delicious food made with fresh ingredients.We hope to see you soon again in the cloud forest. Josué Badilla Reservations department

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was young and very professional. They made an extra effort with providing superb hospitality. The grounds are beautiful, views amazing, rooms very large and clean. The included breakfast was top notch. I highly recommend this Hotel.
Stayed 3 nights in Apr 2023
Response from Best regards on Apr 30, 2023
Thank you for choosing to stay with us and for taking the time to share your positive feedback about our breakfast and staff. We are happy to hear that you had a memorable experience with us. It was a pleasure having you as our guest, and we hope to see you again soon.

10/10 Excellent

Cathey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff Friendly and available
Stayed 3 nights in Apr 2023
Response from Josué Badilla on Apr 27, 2023
We're glad to hear that our staff was able to provide helpful and friendly service during your stay. Thank you for choosing to stay with us and for your positive feedback. We hope to see you again in the future!

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Hotel Ficus! Our room was large and comfortable, the grounds were beautiful, the included breakfasts were fabulous and the staff was very friendly and attentive. An overall great experience!
Stayed 3 nights in Apr 2023
Response from Josué Badilla on Apr 13, 2023
Thank you, Maureen, for staying at Hotel Ficus and for taking the time to share your feedback with us. We are so pleased to hear that you had a positive experience during your stay and that our staff and amenities met your expectations. Your feedback helps us to improve, and we hope to have the opportunity to serve you again soon!

10/10 Excellent

P

Stayed 2 nights in Mar 2023
Response from Diego Montero on Mar 23, 2023
Thank you so much for your great review dear P. It was a pleasure to have staying with us! Best regards Diego Montero

10/10 Excellent

Galina

Liked: Staff & service
Stayed 2 nights in Mar 2023
Response from Diego on Mar 21, 2023
Thank you so much for your review dear Galina. It was a pleasure to have staying with us! Best regards Diego Montero

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained hotel with large room. Friendly staff and helped with arranging tours.
Stayed 2 nights in Feb 2023
Response from Diego on Mar 14, 2023
Hello dear friend, greetings from Ficus Hotel. We are really happy to read you had an extraordinary experience with us. There are no words to say when we see this lovely comment about us. We are heartily thankful for your visit and are totally happy to know that our staff take care of you. We hope we can have the pleasure to have you again in the future to continue sharing the magical cloud forest of Monteverde.Pura VidaDiego Montero

8/10 Good

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room with open views to the western coast of Costa Rica. The biggest shower cubicle ever seen - a really well maintained and clean room.
Stayed 2 nights in Feb 2023
Response from Diego Montero on Feb 7, 2023
Hello dear Julian, thank you for your recent visit to Ficus Hotel and for sharing your experience with us and other visitors. It is an honor for us to know that you enjoy the comfort and maintenance that we lovingly give to our facilities for your enjoyment. We are delighted to know that you loved the incredible views of Ficus HotelWe hope to see you very soon in this wonderful cloud forest.We hope to see you very soon in this wonderful cloud forest.Best regardsDiego Montero

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only complaint I would have is that our room was a bit of a walk from where the parking lot is, and a rather steep walk at that, but overall not a really big deal.
Stayed 2 nights in Jan 2023
Response from Diego on Feb 7, 2023
Dear Brian, thank you for sharing your comment with us and other visitors, your perfect evaluation is very important to us, this motivates us and requires us to continue working hard to make unique and unforgettable experiences.We hope to see you very soon in this wonderful cloud forest!!Best regardsDiego Montero

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff and amazing food. We had a lovely time!
Stayed 1 night in Jan 2023
Response from Diego on Jan 20, 2023
Greetings dear Alex, thank you very much for taking the time to share your experiences of your recent visit to Ficus Hotel, we are very happy to see you again. We sincerely appreciate your kind words about our facilities and highlighting the great service of our staff.Best regardsDiego Montero

10/10 Excellent

Kara

Response from Ficus Hotel on Nov 9, 2023
Hello dear Kara, thank you very much for sharing your excellent review. It has been an honor for the Ficus Hotel team to have you at our facilities. We hope to see you again very soon in this wonderful cloud forest.Best regardsDiego Montero

8/10 Good

Michael

Response from Ficus Hotel on Nov 9, 2023
Hello dear Michael, thank you very much for sharing your excellent review. It has been an honor for the Ficus Hotel team to have you at our facilities. We hope to see you again very soon in this wonderful cloud forest.Best regardsDiego Montero

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was so beautiful and the staff were very helpful and friendly. We loved it!
Response from Diego on Jan 12, 2023
Hello dear Katherine, thank you for your visit and such an excellent review, for our team it was a pleasure to receive you in our facilities, knowing that we take care of you during your stay fills us with great pride and joy, our greatest reward is your satisfaction, we would love to see you soon in this wonderful cloud forest!!Pura vidaDiego Montero

10/10 Excellent

shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Sivasubramanian

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very friendly staff. Beautiful sunset views.
Response from Diego on Jan 2, 2023
Good afternoon dear Aditya, greetings from this wonderful cloud forest, thank you for such an excellent review, we love to know that you enjoy the beautiful sunset in this beautiful place, our facilities and service, but above all I would like to highlight the great work of our teamWe hope to see you back again soon.Pura vidaDiego Montero

8/10 Good

Thomas

Stayed 3 nights in Dec 2022
Response from Diego Montero on Jan 2, 2023
Dear Thomas, thank you very much for your kind review! We really appreciate rating about the hotel. We hope to have the opportunity to welcome you back to Costa Rica. Pura vidaDiego Montero

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly front desk. Breakfast is good. Next to a plaza which has everything you need.
Stayed 3 nights in Dec 2022
Response from Diego on Dec 30, 2022
Hello, good evening, greetings from Ficus Hotel, thank you very much for visiting us, it was a pleasure to receive you in our facilities.We are delighted to know that you enjoyed your stay with us, that you loved the breakfast and the location of our hotel, but above all I am proud of our work team that took good care of you, we hope to see you on your next trip to Costa RicaPura vidaDiego Montero

10/10 Excellent

Michael

Stayed 1 night in Dec 2022
Response from Diego on Dec 23, 2022
Dear Michael, Thank you for your preference and for giving us a perfect rating. Your satisfaction is our best reward. Thank you for your excellent evaluation of our facilities, we are very happy to know that you enjoyed this incredible hotel and the wonders of this cloud forest. We hope to see you again soon!!Best regardsDiego Montero

10/10 Excellent

Ami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view.
Response from Diego on Dec 21, 2022
Greetings from this amazing cloud forestDear Ami, thank you very much for choosing us and sharing this valuable review, for us it was a pleasure to receive you at Ficus Hotel and we are glad to know that you enjoyed your stay in our company, we hope to see you again so that you continue enjoying the comfort and excellent views of this incredible propertyPura vidaDiego Montero

10/10 Excellent

Marie-Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the room. Room was huge; nice shower, big comfortable bed and balcony with forest view. I tried the ceviche and the pancakes at the restaurant and both were delicious.
Stayed 1 night in Dec 2022
Response from Diego on Dec 19, 2022
Hello dear Marie Josee, thank you so much for your great review. It was a pleasure to have staying with us! Best regards Diego Montero

10/10 Excellent

Audréanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel
This was our favorite hotel in our trip. The room is spacious and clean. The bed is comfy. In the afternoon, we had the visit of some coatis that we could see really well from our balcony. We could also hear some howler monkeys. The breakfast is good and there is a lot of options. The lady at the reception was really nice too. Would definetly recommend!
Stayed 2 nights in Dec 2022
Response from Diego on Dec 16, 2022
Thank you very much for such a nice comment, thank you for appreciating all our efforts to make your stay an unforgettable experience, our work team is proud to know that you enjoyed the beauties of these facilities, our breakfast, the comfort of the room and our serviceWe would love to see you very soonPura vidaDiego Montero

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The entire staff was friendly and helpful. They arranged transportation for us. The wait staff for breakfast was superb. The view in the restaurant is awesome. You can watch the sunset sipping wine or your favorite drink. We left a pair of binoculars in the lobby when we left. The staff found them and sent them on to our next hotel. I really can't say enough about how good the staff was. The room was very nice and had Netflix for our enjoyment.
Stayed 3 nights in Dec 2022
Response from Diego on Dec 12, 2022
Dear Marlene , I must say your review just made my day. Thank you so much for taking the time to share your experiences of your recent visit to our resort, we were so happy to see you again. We truly appreciate your generous words about the hotel and highlighting the great service of our staffPura Vida

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with great views
We stayed here for three nights amd it was wonderful. The staff was super friendly and very accommodating and helpful. The room was clean, spacious, and had amazing views of the town and forest. We had a private balcony and could even see the Pacific Ocean. The hotel was close to town so we could walk everywhere. It does sit up on a hill and that got tiring eventually (but also nice to work off all the delicious food we were eating!). We would definitely stay here again.
Stayed 3 nights in Dec 2022
Response from Diego on Dec 9, 2022
Thank you very much for your excellent review of our facilities. We were thrilled to read how much you enjoyed your stay, and we hope we can welcome you back very soon.Pura vidaDiego Montero

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a great view. Good breakfast.
Response from Diego on Dec 9, 2022
Dear Robert, thank you very much for your kind review of our facilities. We appreciate you taking the time and we look forward to welcoming you very soon. Pure vida! Diego Montero

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
The view was amazing and the hotel front desk staff very helpful. Room was comfortable. Breakfast was included each morning. We had dinner one night at the restaurant which was also good. Location convenient walk to stores and restaurants too.
Stayed 2 nights in Dec 2022
Response from Diego on Dec 5, 2022
Dear Laurie, Thank you very much for your excelent review! We truly appreciate your generous words about the hotel. We look forward to the opportunity to welcome your return to Costa RicaThank you for giving us the opportunity to host you at Ficus Hotel and for taking the time to share your experience with us.I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to continue making the satisfaction of our guests possible.It will be an honor for all the staff to have you back and offer you our sincere hospitality.