Mountain Suite, 2 Queen Beds | Mountain view
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Reviews of Trapp Family Lodge

3 out of 5
Trapp Family Lodge
1 km west from Monteverde Reserve, Monteverde, Puntarenas

Reviews

8.8

Excellent

Rating 10 - Excellent. 256 out of 497 reviews" "
Rating 8 - Good. 170 out of 497 reviews" "
Rating 6 - Okay. 52 out of 497 reviews" "
Rating 4 - Poor. 11 out of 497 reviews" "
Rating 2 - Terrible. 8 out of 497 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aleš

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Michaelann

Traveled with family
Liked: Cleanliness, staff & service
Staff in reception and dining service were very nice and helpful. Hotel.had old charm Breakfast foo4 was good Dinner was amazing The area of Monteverde was nice The property of this hotel was ok No gift shop or convenience store At the hotel No outside areas to spend time in other than 1 picnic table The mountain can get extremely windy and cold be prepared Enjoy

10/10 Excellent

Randall

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff, especially Estefan at the front desk. Very friendly and very helpful. Great location near the Cloud Forest Monteverde. Only a 10 min walk. Room showed its age a bit, but was very comfortable and had a great view.
Stayed 1 night in Apr 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Richard, Vienna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was great. The grounds and buildings were classy. Gave us a real sense of comfort and elegance for a resort. Conveniently close too the entrance of the Cloud Mountain Reserve
Stayed 2 nights in Jan 2024

10/10 Excellent

Oskar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in easy walking distance to the national Park. The property has very nice gardens around it. The hotel, restaurant and kitchen personnel where very friendly and spoke English very well.
Stayed 1 night in Feb 2024

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and great customer service. Large comfortable rooms, but they need some updating. The towels had a musty smell.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Trapp Family lodge. Only regret was staying their one nifht at the end of our stay in Costa Rica. The rooms were spacious, clean and wrll laid out. The grounds werre amazing. The place is a bit further out of tow , bit when you are encased in nature, it's worth it.
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel. All staff were extremely friendly and kind. The front desk staff were super helpful when for all requests, especially when booking tours. The view and the hotel grounds are absolutely beautiful! The restaurant for lunch/dinner and breakfast were very good and affordable. I would recommend this hotel for a stay in Monteverde and would be happy to return back to this hotel!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jung

Stayed 3 nights in Jan 2024

6/10 Okay

Chirag

Liked: Staff & service
The location of the property is great, within walking distance of the Monteverde Cloud Forest Reserve. But the room we were assigned had a strong chemical smell in the bathroom, almost like a pesticide. The room feels old. The TV didn't work well. The shower soap dispenser didn't work. The shower pressure was too weak - the front desk said it was by design to preserve water.
Stayed 1 night in Dec 2023

10/10 Excellent

Vishal

Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about the property was waking up in the morning and looking out to the forest. That is all you see, besides the rest of the hotel. You don't see other buildings, businesses, or crowds of people. The room is simple but clean. The negatives are that the bathroom doesn't look professionally finished and the water pressures are low. Also the bedding seems ready for replacement. However, despite all the little issues, I really like the place and had a wonderful stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Luxury Accommodation at reasonable price
Stayed 3 nights in Dec 2023

8/10 Good

Dennis

Stayed 1 night in Nov 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is right next to the Monteverde Cloud Forest Reserve. It's quiet and peaceful. Hotel seems a bit dated and could use more electrical/charging outlets. Beautiful grounds and nice view of cloud forest. Room didn't appear to have heat or AC. But we used the restaurant the two nights we were there and the food was very good and reasonably priced. Glad because with dark and not great roads in Monteverde we decided to eat in. Staff was very attentive and helpful. If mobility problems make sure you get a room in the main building as it's a bit of a hike up hill to rooms higher up on the property.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ms jm

Stayed 3 nights in Oct 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
La atención del personal es excelente. El lugar e instalaciones son para disfrutar y descansar. Habitaciones muy confortables. Excelente hotel!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Marcus

Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Stayed 1 night in Jul 2023

8/10 Good

Annette

Stayed 2 nights in Jun 2023

10/10 Excellent

Shirley W

Traveled with family
Liked: Cleanliness, staff & service
Trapp Family Lodge is in an amazing, serene setting. The grounds are lovely. The views are spectacular.
Stayed 1 night in Jun 2023

8/10 Good

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación muy buena y habitación cómoda.
Excelente ubicación a poca distancia de las reservas y restaurantes pero alejadito para más tranquilidad. Es un poco bullicioso. Se oyen los cuartos vecinos. Pero la relación calidad precio es justa. El restaurante es de calidad variable. Un día bien otro no, con porciones pequeñas en platos caros. El desayuno está bien, ordinario, básico.
Stayed 2 nights in Jun 2023

10/10 Excellent

Derianne

Stayed 2 nights in Jun 2023

8/10 Good

Mary Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to the cloud forest, always have attendant, bar & restaurant on site, relaxing & just perfect for our vk
Stayed 2 nights in Jun 2023

8/10 Good

Nadia

Liked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Francinie

Traveled with family
Great staff and nice clean beds
Stayed 1 night in May 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Jenninfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Leonardo

Stayed 2 nights in Apr 2023

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Read someone else’s review not long ago that said the rooms needed to be updated. The rooms, in our opinion, fit the chalet feeling of the place. Wouldn’t change it. View was great from room #22. Restaurant food was excellent. Friendly staff. Would go back again.
Stayed 3 nights in Apr 2023
Response from hotel on Apr 28, 2023
Thank you very much, we are glad you liked it

2/10 Terrible

Igor

Stayed 2 nights in Apr 2023

8/10 Good

Babak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was challenging but it worked. Pretty far outside of Santa Elena if you're looking for more of a walkable experience, but they provide onsite dining options (breakfast looked good though couldn't accommodate a food allergy). Beautiful location, near Cloud Forest. Room had windows without screens (bug entry) as the only source of air. Thankfully the weather was cool, but room was stuffy without air circulation.
Stayed 2 nights in Apr 2023
Response from hotel on Apr 28, 2023
thank you

10/10 Excellent

Analyn, Irvine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful place to relax. Provides peace and privacy. No elevators. Try to use a wheeled luggage as the way to the rooms is ways up from the lobby. Also, it would be nice to have a USB charger on the night table. Restaurant serves excellent food.
Response from hotel on Apr 28, 2023
Thank you very much, we are glad you liked it

10/10 Excellent

Kyle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Stay here every trip! They go above and beyond. Amazing owners and staff!
Stayed 1 night in Mar 2023
Response from hotel on Apr 28, 2023
Thank you very much, we are glad you liked it

8/10 Good

Kathryn

Stayed 2 nights in Apr 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wish they had room for weddings. Beautiful, classy. Have already recommended it to friends and family!
Stayed 2 nights in Mar 2023
Response from hotel on Apr 28, 2023
Thank you very much, we are glad you liked it

10/10 Excellent

Gilles

Stayed 1 night in Mar 2023
Response from hotel on Apr 28, 2023
thank you

10/10 Excellent

Marcella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so helpful!
Stayed 2 nights in Mar 2023
Response from hotel on Apr 28, 2023
thank you

8/10 Good

BOGDAN

Stayed 1 night in Feb 2023
Response from HOTEL TRAPP on Mar 19, 2023
Gracias por alojarse con nosotros, su opinion es muy importante.

8/10 Good

Tiffany

Stayed 2 nights in Jan 2023
Response from HOTEL TRAPP on Mar 19, 2023
Gracias por alojarse con nosotros, su opinion es muy importante

10/10 Excellent

Pattie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property with easy access to the Curi-Cancha and the Monteverde Biological Reserve. We had dinner in the restaurant both nights and all 3 of us LOVED our meals both nights. The rooms are comfortable, large, good bedding, showers with shampoo, conditioner and body wash plus hairdryer. The breakfast is included and was very good, with fresh orange juice, or other juices. We both had the Breakfast Tipico which I love, but they had pancakes, French toast. I highly recommend the Desayuno Tipico which has gallo pinto, scrambled eggs, cheese, grilled tomatoes and sautéed plantains (bananas). Very good. The location is perfect if you’re birding. The staff is very friendly with a fabulous happy hour 4-6:00 with 2xwines for $7, 2xbeers for $7, liquor 2x for $8. It is a very friendly place to stay with friendly staff who are very accommodating. We highly recommend it.
Stayed 1 night in Jan 2023

10/10 Excellent

David

Stayed 1 night in Jan 2023

6/10 Okay

Austin

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Weird vibe. Room was ok. The property was beautiful.

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds and rooms and breakfast room!
Lovely garden
Breakfast room view
View of grounds
View from breakfast room
Stayed 2 nights in Nov 2022

10/10 Excellent

David

Stayed 3 nights in Dec 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful property is a stones throw from the Cloud Forest Reserve and provides you a feeling of being immersed in the natural habitat. Great helpful staff and a great convenient dining experience.

10/10 Excellent

Bedelia

Stayed 1 night in Nov 2022
Response from tr on Dec 3, 2022
Thank You !!!!Trapp Family