Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to the Monteverde Reserve

Posted Jan 21, 2015
Pros: Wonderful solarium - to watch the motmot
Location: Monteverde says it all......
Great, quiet location, however very remote if you do not have a car, however within walking distance to the Reserve and the Hummingbird gardens.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Roseville,ca

helpful staff,good restaurant,close to the reserve

Posted Jan 18, 2015
Pros: helpful staff, restaurant, ambience
Location: Ziplines,Monteverde reserve
We arrived at Trapp family lodge after hours of driving on impossible dirt roads, the ambience and staff made it almost bearable. The lady at the front desk gave us all the needed information on road conditions and even offered to check for us if the better road was open later in the day. She also made our reservations for ziplining. The weather was extremely bad and we were worn out, the restaurant made special vegetarian variation of their menu so that we did not have to venture out again. The food was excellent, service great. The rooms were cold because of weather, when I asked for extra blanket, the staff instead equipped our room with room heater. The best part of our room was the enclosed balcony and the comfy chairs with blanket. We sat there watching the trees twist and turn in the winds. All in all a great stay, will stay here again if I happen to be in Monteverde.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near Monteverde

Posted Jan 15, 2015
Pros: The location was exceptional, just 1 km from the park entrance. The staff was great, the restaurant, including the included breakfast, was excellent.
Cons: Just the absence of the closet space mentioned above. We managed without it.
Location: There aren't enough characters allowed for me to say! Monteverde, lovely balcony off room, Cloud forest, guided tours, hiking, see the continental div
Very nice and staff very much so. They even brought birthday cake and sang happy birthday to my husband without any notice (last minute on my part). The room was comfortable and immaculate. The only thing that wasn't available was a closet to hang things up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great little restaurant and homey feel

Posted Jan 14, 2015
Pros: Staff very nice and all excursions done by staff and not upcharged.
Cons: None
Location: Nearest hotel to Monteverde Cloud Forest. If want to go to town a lot, a little drive to get there.
Was at Trapp last week and would recommend this hotel. Room was spacious with a nice view and restaurant was very homey and affordable. Food was good. They have laundry services available and very reasonably done by a local Tico.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in a awesome location

Posted Nov 30, 2014
Awesome location but you better rent a car especially a 4x4. Closest town is few km away so it will be hard to walk.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tel aviv

Remote place great view

Posted Nov 28, 2014
Up in the mountain of monteverde. They gave us the premium room. We had to climb up 50 or more stairs to get to the room, on the way, great garden and view. very comfotable room, good breakfest, nice staff. overall very good.
5 out of 5
Recommended
by Jamesfrom California

Overall a Good Place to Stay

Posted Jul 13, 2014 on Hotels.com
Pillows were a little musty (maybe rooms could be dehumidified) Another hotel we stayed in kept pillows separate in a dehumidified room until hotel room was to be used. Big difference. Otherwise room was very clean. We stayed in uppermost building and saw that there was one, small, decaying "hot" water heater for the building. Should be newer, bigger and more energy efficient.staff was very pleasant, friendly, and helpful. Seems best if you have a car, but they arrange shuttles as needed. It is walking distance from The Reserve, but not walkable to town, for most. Breakfast was ample, fresh, and delicious. (cooked to order on weekdays, buffet on weekends or busy days)
5 out of 5
Recommended
for Families
by kshahfrom Raleigh NC

in the class of its own

Posted Jul 9, 2014 on Hotels.com
awsome, very friendly staff will go again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Posted Jul 1, 2014
We found our new favorite hotel in Monteverde...very clean, nice staff, a greatvalue for the money.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Berkeley, CA

Fantastic stay in Monteverde

Posted Jun 29, 2014
Wonderful experience. Our family of four spent three nights and loved it. The friendliest, most helpful staff imaginable, from arranging tours to emergency clothes drying. And the food was terrific. Delicious and extremely ample breakfasts every day. An amazing pumpkin soup one rainy afternoon. And great comida tipica too. Great location right next to Reserva.