Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Edina, Minnesota

Excellent Staff

Posted Jul 14, 2014
Pros: Mostly the staff who seemed to do everything to make my stay more comfortable.
Cons: I tried to take advantage of spa services on the weekend but was told the spa was closed.
Location: Excellent if you're working at Zonamerica however there are no restaurants or sights nearby. There is only a gas station convenience store nearby.
The staff were extremely attentive to my needs. I couldn't get the heat to work, and left a note for the maid. When I returned home, the manager met me at the front door and advised that the heater in the building would be fixed the next day but until that time, left a portable heater in my room.
5 out of 5
Recommended
for Business Travelers
by Javier from Toronto, Canada

Great hotel in Zonamerica

Posted Apr 24, 2013 on Hotels.com
Great business hotel. Excelent service.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A German

Posted Apr 11, 2013 on Hotels.com
Lovely Hotel Very tranquil Great Service.
3 out of 5
Recommended
by Adam

Safe location, nice people, kind of clueless.

Posted Feb 26, 2013 on Hotels.com
This place appears to make lots of cash due to their Tax Free warehousing business. Companies can ship to this site tax free. The hotel itself simply muttles along. Montevideo is a dangerous crime ridden place. This hotel offers oasis like safety with good security. The outdoor pool has not been cleaned in a month or two. The indoor pool was nice. The staff bent over backwards which was nice/kind but they were helping with things which should be automated. Towels... Maps....coffee beer.. Ice.. All were a challenge. Our room was not cleaned despite two requests. Breakfast was okay.... Very few choices. The price was low. $95 usd. You MUST have a car. Montevideo is close. Petty crime is normal. Smashed car window to steal luggage is not unusual. Yet the locals are kind and willing to go an extra mile to help. Other hotel choices may be closer but not as safe feeling.... Even though it seems like they have plenty of resources. They need to implement training to maintain their investment and earn client loyalty. As `nice` only goes so far.
2 out of 5
by marcelo from Montevideo, Uruguay

Not what expeted!

Posted Dec 19, 2012
Noisy air conditioning in the room. No shampoo in the bathroom and also no room service after 1045 pm..
5 out of 5
Recommended
for Business Travelers
by Allan

Great travelling hotel

Posted Jun 7, 2012
Pros: The cleanliness and the room itself
Cons: There isn't anything withing walking distance.
Location: There isn't anything withing walking distance.
It was next to the airport. The room was perfectly neat. The bed was extremely comfortable. Because of my travel we couldn't use the gym, sauna or any other facilty. The one thing this hotel has is that there isn't anything nearby in a walking distance.