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Reviews of Quality Inn Montgomery South

2.5 out of 5
Quality Inn Montgomery South
7731 Slade Plaza Blvd, Montgomery, AL

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 225 reviews" "
Rating 8 - Good. 67 out of 225 reviews" "
Rating 6 - Okay. 44 out of 225 reviews" "
Rating 4 - Poor. 15 out of 225 reviews" "
Rating 2 - Terrible. 35 out of 225 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Stayed 1 night in Feb 2024

10/10 Excellent

Juanisha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean an great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Cindy, Delphi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were overtired from a long travel day and decided to stop for the night. I was looking for a clean, convenient, and safe place to stay. This was all 3. We arrived about 9 pm and I was very surprised the front door had to be unlocked by the desk attendant to enter but I loved that plus all the security cameras. I felt very safe and felt our car and belongings were safe. Our room was comfortable and a nice size.
Stayed 1 night in Jan 2024

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, and comfortable
Always clean and comfortable. Always a warm friendly smile from Rhea. She is so accommodating. The beds are very comfortable. Single cup coffee maker in room, microwave, fridge, hair dryer, place to hang clothes and store suitcase. Good size room with a separate area with sofa and coffe table. A small desk, air conditioner works well. Only drinks in vending area but it accepts a card lol. Breakfast is juice, coffee, waffles, cold cereal, instant oatmeal or grits, muffins, yogurt, danishes. Its a quiet, clean place with friendly staff no matter who you checks you in. Mc Donald's, waffle house, starbucks, hardees, and buger king and The Magnolia grill within a tenth of mile, some very easy to walk to.
Stayed 1 night in Jan 2024

6/10 Okay

Neville

Stayed 2 nights in Jan 2024

2/10 Terrible

Yonna

Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Stayed 1 night in Jan 2024

2/10 Terrible

Aegis

Stayed 6 nights in Dec 2023

10/10 Excellent

MERRET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No quality at the Quality Inn
The people at the front desk were rude when we called to let them know we weren’t able to check in on time. It was explained that we had a family emergency and were driving 10 hours to get there. The room was dirty and moldy, the bathroom hadn’t been cleaned there were stains in the toilet and pubic hair in the shower. The only thing that felt like it was new was the bed. The couch in the room had questionable stains…..seems a place where it would rent by the hour. They also double charged me and it took a week for the other charge to fall off.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bobby

Business traveler
Clean
Stayed 1 night in Oct 2023

2/10 Terrible

Cindy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
No a good place to stay The stopped in the rub was missing the bath tub has a huge crack in in you could feel in give in when you stepped into the tub Limited food for breakfast no bananas yhe oramge uice was wattereddown. When we completed the staff didnt understand what we were saying
Stayed 1 night in Sep 2023

8/10 Good

Timothy

Traveled with family
Clean room
Stayed 4 nights in Sep 2023

10/10 Excellent

Sheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy beds
Stayed 1 night in Sep 2023

2/10 Terrible

Tylesha

Stayed 1 night in Sep 2023

10/10 Excellent

hattie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property. I just find that the sink being separate from the bathroom itself is inconvenient. With an overnight stay or two it can be manageable.
Stayed 1 night in Sep 2023
Response from Katul Patel on Sep 21, 2023
Dear Hattie,Thank you for taking the time to provide your feedback. We are glad to see you enjoyed your stay with us and your stay was a positive experience. We look forward to seeing you again!

6/10 Okay

glen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Multiple amenities out of order Doors Pool ice machine
Stayed 1 night in Aug 2023
Response from Katul Patel on Aug 16, 2023
Thank you for taking the time to provide your feedback. We apologize for not meeting your expectations as some of the amenities were out of order during your stay. Rest assured we have been working hard to have some of these items that were temporarily out of order fixed and back to full use. We hope to see you again and have another chance to serve you.

10/10 Excellent

Rose

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Valdis on Jun 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Montgomery South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our facility. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Koryn

Business traveler
Liked: Staff & service
It was a quick trip so the room was sufficient, but jard to get to food even around the location.
Stayed 1 night in Apr 2023
Response from Valdis on Jun 14, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Montgomery South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our facility. Your satisfaction is important to us as a valued customer.

2/10 Terrible

Darren

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms, coffee pot and microwave non functional. Put us in a horrible smoking room when we requested non - smoking Charged my card 4 Times more than They should have. All around a very bad stay.
Stayed 2 nights in May 2023
Response from Valdis on Jun 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Montgomery South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our facility. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, room comfort
Clean but dated.
This Quality in, while clean; has seen its better days. The popcorn ceiling told me right away that this hotel has been around for a while. While clean, the old tile and re-grouting/re-caulking efforts were plainly visible. For $127/night, I would have hoped for a better maintained, more modern facility. The only other complaint I had was a lack of a computer to print airline boarding passes. The front desk clerk had said that the computer was broken. Walking past what I guess would be described as a "business area" showed a lonely printer with wires running to a non-existent computer.
Stayed 1 night in May 2023
Response from Valdis on May 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Montgomery South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our facility. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was very outdated and area was not nice. The free breakfast was terrible, coffee tasted like sludge. The price of the room was way too much considering it wasn’t much nicer than a Red Roof Inn or Motel 6. And they charged us double as pending charge. I totally understand to charge for incidentals and have it drop off, but to charge full price of room plus incidentals twice and keep pending for days is unreasonable and not explained at check in or anytime during booking. Will never stay there or any of their properties again.
Stayed 1 night in May 2023
Response from Valdis on May 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Montgomery South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our facility. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Sandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Valdis on Jun 14, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Montgomery South.As a value costomer.

6/10 Okay

Joe

Stayed 1 night in Apr 2023
Response from Valdis on Jun 14, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Montgomery South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our facility. Your satisfaction is important to us as a valued customer.

2/10 Terrible

Anntesha

Stayed 1 night in Apr 2023

6/10 Okay

Bina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The breakfast was disappointing for the money paid for the room. The room was big and had a nice desk and sitting area. toiletries could have been better for the price paid.
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Kristie, Zebulon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Well they need maintenance done in the room handles. We had 2 rooms and one was broken all together, wasn't able to get into the room without assistance. The other handle to the other room was jammed and caused problems entering into the room. It was very hard to get in if you didn't turn the handle just right and quickly after removing key card. Luckily the most problems occured when someone else was in the room and we could just knock to enter!
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Natalie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was infested with roaches
Stayed 1 night in Mar 2023

8/10 Good

rebecca

Liked: Cleanliness, staff & service
Clean and safe. Service was great.
Stayed 1 night in Feb 2023

10/10 Excellent

Dinkar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and good.

10/10 Excellent

leah

Stayed 1 night in Dec 2022
Response from Valdis on Dec 26, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ValdisFront Desk ClerkQuality Inn.

10/10 Excellent

Cathy

Stayed 1 night in Dec 2022

8/10 Good

JasMonique

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Drue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay at a decent price
This was a nicely maintained little hotel on yhe outskirts of Montgomery. Got a reall good rate, and it sits in a decent area with gas stations, a waffle house and Starbucks within walking distance. Also try the Magnolia cafe across the street.
Stayed 1 night in Nov 2022
Response from Valdis on Nov 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Front Desk ClerkQuality Inn.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Valdis on Nov 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Front Desk ClerkQuality Inn.

10/10 Excellent

Robbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and clean enough!
Nothing unusual detail just an ordinary stay at a hotel! It was comfortable and clean enough!
Stayed 2 nights in Nov 2022
Response from Valdis on Nov 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Front Desk ClerkQuality Inn.

8/10 Good

Jean M, Royersford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s wad a good stay for the price we paid
Stayed 3 nights in Oct 2022
Response from Valdis on Nov 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Front Desk ClerkQuality Inn.

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
One night for $85 was fair
Stayed 1 night in Oct 2022
Response from Valdis on Nov 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Front Desk ClerkQuality Inn.

2/10 Terrible

Ericah

Stayed 1 night in Oct 2022
Response from Valdis on Nov 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Front Desk ClerkQuality Inn.

10/10 Excellent

Jess

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review needed
Stayed 1 night in Sep 2022

4/10 Poor

charles

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
staff was friendly
Stayed 3 nights in Sep 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2022

2/10 Terrible

qingliang

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no hot water
Stayed 1 night in Sep 2022

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Aug 2022
Response from Valdis on Aug 23, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Valdis

2/10 Terrible

ismail

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2022

4/10 Poor

Julie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
moldy smell
Stayed 1 night in Jul 2022
Response from Valdis on Aug 23, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Valdis