Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from Florida
Double charged!!Posted Jun 26, 2015
Cons: Customer service
When I arrived to the hotel I provided my Expedia reservation number to the receptionist and he said he was not able to see my payment and that he was going to take my credit card just as a reference. When I check out I double checked at the reception and they said everything was fine and that they were not going to charge anything to my credit card. To my surprise 2 days after, I noticed they DID charge me a night on my credit card!!!!! So I ended up paying through Expedia and the hotel :S. I've called several times to the hotel to get my money back, but zero customer service and it seems no one is interested in seeing my case. One of the receptionist said she was going to send me proof of the reimbursement and I'm still waiting...
for Business Travelersby David
Posted Apr 27, 2015 on Hotels
for Everyoneby A verified traveler
easy access off freewayPosted Apr 1, 2015
Nice hotel with no complimentary breakfast or coffee!
for Business Travelersby John from Fackler
Great place for a short or long stay!!Posted Mar 24, 2015 on Hotels
Very quiet, no active street noise. Walked in to a super-friendly, helpful staff. The lobby, hallways, and rooms smelled VERY clean and fresh, but, more importantly, they WERE clean!! Would highly recommend!!
for Couplesby Joseph from Omaha
Prattville, ALPosted Mar 20, 2015 on Hotels
Everything was very satisfactory
for Familiesby Robert
Posted Mar 19, 2015 on Hotels
for Everyoneby A verified traveler from Headland, Alabama
Nice Place-Would recommendPosted Mar 16, 2015
Pros: Very Clean!!
Location: Bass pro shop!! :)
The only problem we had was nothing to do with the staff or the hotel. Evidently there was a gymnast team staying above us (sarcasm) that needed to practice, jump, and bang all night. Couldn't nail down exactly where it was so never bothered the staff complaining. Bianca was the clerk who checked us in, she is very professional and has a wonderful personality.
for Personal Eventby Patricia from VICKSBURG,MS
STAY TO MUCHPosted Mar 13, 2015 on Hotels
THE SLEEPING SOFA WAS NOT COMFORTABLE. AND THERE WAS A LOUD NOISE COMING THRU THE WALLS THE 1ST NIGHT. THE HOTEL OFFERED NOTHING COMPLIMENTARY FOR THE PRICE. I WAS QUOTED ONE PRICE BUT WHEN I GOT MY BILL IT WAS MORE.THE ON DUTY HOST WAS EXTREMLY NICE AND POLITE "HATS OFF TO YOUR STAFF"
for Familiesby Kenneth from Miramar
Surprised!Posted Mar 12, 2015 on Hotels
Better than expected ! Great location with shopping and restaurants all around.
for Business Travelersby Stephanie from Anniston, AL
Great Stay!Posted Feb 19, 2015 on Hotels
Great place to stay....extremely nice neighborhood. Staff was great, motel was very clean and comfortable. Fitness center needs updating but was useable. Will definitely stay again.