Lobby

Reviews of Hilton Garden Inn Montgomery East

3 out of 5
Hilton Garden Inn Montgomery East
1600 Interstate Park Dr, Montgomery, AL

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 881 reviews" "
Rating 8 - Good. 244 out of 881 reviews" "
Rating 6 - Okay. 111 out of 881 reviews" "
Rating 4 - Poor. 53 out of 881 reviews" "
Rating 2 - Terrible. 47 out of 881 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Markis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Markis, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hilton Garden Inn Montgomery East. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Friendly staff
Stayed 1 night in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Benita, Thank you for choosing Hilton Garden Inn Montgomery East! We appreciate you acknowledging our friendly staff. We aim to provide a warm and welcoming environment for all our guests. We're glad you enjoyed your stay with us and hope to welcome you back soon!Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Brittany

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great Location. Friendly staff
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Brittany, Thank you for your kind feedback about Hilton Garden Inn Montgomery East! We're delighted you enjoyed our convenient location and friendly staff. Your positive comments mean a lot to us, and we hope to welcome you back for another great stay soon.Sincerely,Francine MoletteGeneral Manager

8/10 Good

Terance

Traveled with family and small children
Did not like there was no hot breakfast at 6am on Criday morning. No napkins readially available. Hard with small children. The young worker was nice and working hard, but more help was needed.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Terance, Thank you for choosing Hilton Garden Inn Montgomery East. We appreciate your feedback and apologize for any inconvenience regarding the breakfast service. Your feedback helps us improve, and we'll use it to enhance our guest's experience. We hope to welcome you back for a more enjoyable experience in the future. Thank you for choosing us!Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Wael, Mcdonough

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 6, 2024
Dear Wael, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hilton Garden Inn Montgomery East soon!Sincerely,Francine MoletteGeneral Manager

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Julie, Thanks for the nice rating! We are delighted your time at Hilton Garden Inn Montgomery East was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Sincerely,Francine MoletteGeneral Manager

8/10 Good

Jodie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Jodie, Thank you for your kind rating! We are glad you had such a positive experience during your time at Hilton Garden Inn Montgomery East. We are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Janel

Stayed 1 night in Mar 2024
Response from General Manager on Apr 12, 2024
Dear Janel, We are thrilled you had an excellent stay at Hilton Garden Inn Montgomery East, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Francine MoletteGeneral Manager

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Tim, Thank you for your kind rating! We are glad you had such a positive experience during your time at Hilton Garden Inn Montgomery East, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff continues to be wonderful. Each time I’ve stayed here they have been friendly and welcoming. The property has been clean and well kept. It’s a great location for my visits here.
Response from General Manager on Mar 20, 2024
Dear Joseph, We are delighted to hear about your positive experiences at Hilton Garden Inn Montgomery East! Our dedicated staff takes pride in providing friendly and welcoming service to all our guests. It's wonderful to know that you found our property clean, well-kept, and conveniently located for your visits. Thank you for your kind words, and we look forward to welcoming you back soon!Sincerely,Francine MoletteGeneral Manager

8/10 Good

Hiroko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I requested and blocked a connected rooms but couldn’t get them. I had to stay separated from our children. Also the toilet plugged up. I don’t think I got the room worth I paid for.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 15, 2024
Dear Hiroko, We apologize for the inconvenience you experienced at Hilton Garden Inn Montgomery East. Your satisfaction is important to us, and we regret that we couldn't fulfill your request for connected rooms. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We do understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortable stay with exceptional service; therefore, We hope to have the opportunity to welcome you back for a more satisfying experience.Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant front desk personnel, clean and comfortable room, with the exception of the bed quilt, which was stained and fraying at the edges.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Judith, We appreciate your positive feedback on our friendly front desk team and comfortable rooms. We apologize for any inconvenience caused by the condition of the bed quilt and assure you that we'll address this promptly. Your comfort is our priority, and we look forward to welcoming you back to Hilton Garden Inn Montgomery East for an even better experience.Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Que

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Que, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you choosing to stay with us, and we look forward to many more visits to Hilton Garden Inn Montgomery East.Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and easy check in/out
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Cody, We're delighted you had a great stay at Hilton Garden Inn Montgomery East! Our team aims to provide seamless experiences from check-in to check-out. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable visit!Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and quiet. Also the staff was very friendly.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Rocky, We are thrilled you had a peaceful and quiet stay at Hilton Garden Inn Montgomery East! Our team strives to provide a welcoming atmosphere and exceptional service. Thank you for your kind words, and we hope to have the pleasure of hosting you again soon for another wonderful experience!Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Rocky

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and quiet with friendly staff
Stayed 1 night in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Rocky, Thank you for sharing your experience at Hilton Garden Inn Montgomery East! We're delighted you enjoyed a peaceful and quiet stay with us. Our team strives to provide friendly service to ensure all guests feel welcomed and comfortable. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!Sincerely,Francine MoletteGeneral Manager

6/10 Okay

Andre

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our toilet over flooded and had stuff on the lid that had not been clean. The pillows were terrible. The breakfast bar was terrible because the staff member didn't show up and someone had to be called it to get it started.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 10, 2024
Dear Andre, We apologize for the inconvenience you experienced during your stay. Your feedback is important, and we regret if the cleanliness and breakfast service did not meet your expectations. Please know that we take your comments seriously and will address them appropriately to ensure a better experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Francine MoletteGeneral Manager

8/10 Good

Ed

Business traveler
Liked: Amenities
One concern- the ventilation was not very efficient. In the bathroom, I could smell smoke Coming from another room.
Stayed 1 night in Jan 2024
Response from VC on Jan 22, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East and for providing this valuable feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery

10/10 Excellent

maryam

Stayed 2 nights in Jan 2024
Response from VC on Jan 22, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East. As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery

6/10 Okay

Darlene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from VC on Jan 22, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East and for providing this valuable feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery

10/10 Excellent

kim

Stayed 1 night in Jan 2024
Response from VC on Jan 15, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from VC on Jan 15, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was the professionalism and gracious greeting of Matthew! What I liked was the delicious evening meals (two salads) at the hotel! What I did not like was the empty shower gel pump in the shower. That seems to be a problem in other hotels I visit.
Stayed 1 night in Jan 2024
Response from VC on Jan 15, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Mar 13, 2024
Dear Gary, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Hilton Garden Inn Montgomery East. We look forward to welcoming you back on your next visit.Sincerely,Francine MoletteGeneral Manager

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing! Even though it had been a while since I had stayed at the property, they made me feel like a QUEEN! Went out of their way to make sure everything was just right. When I was leaving at 4:30 the next morning, the front desk person had coffee WAITING for me as I headed out the door. I have been staying at another hotel when passing through Montgomery since it is more convenient, but I will now ALWAYS be coming back to HGI.
Stayed 1 night in Dec 2023
Response from VC on Jan 15, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

patrick J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from VC on Jan 15, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

2/10 Terrible

Morgan

Stayed 1 night in Dec 2023
Response from VC on Jan 15, 2024
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Upholding our commitment to provide a memorable experience with exceptional service. We hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

Laadrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from VC on Jan 15, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

8/10 Good

???

Stayed 5 nights in Dec 2023
Response from VC on Jan 15, 2024
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

6/10 Okay

Melanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Not the cleanest, definitely needs some upgrades. Comfortable bed air was cold!
Stayed 2 nights in Nov 2023
Response from VC on Jan 15, 2024
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Upholding our commitment to provide a memorable experience with exceptional service. We hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Was very satisfied with my stay!
Stayed 1 night in Nov 2023
Response from VC on Nov 16, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rooms need more TLC
The toilet had pee on the seat from previous guest. The tub was stained with residue.
Stayed 2 nights in Nov 2023
Response from VC on Nov 16, 2023
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Our goal is to provide a memorable experience with exceptional service. We hope that once our update is completed, we will have an opportunity to serve you whenever your travels bring you back to Montgomery

6/10 Okay

Barrington, Morrisville

Disliked: Cleanliness, property conditions & facilities
Sheets on bed looked previously used
Stayed 1 night in Oct 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Our goal is to provide a memorable experience with exceptional service. We hope that once our update is completed, we will have an opportunity to serve you whenever your travels bring you back to Montgomery

10/10 Excellent

LaKesha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

8/10 Good

zebulon, queens blvd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

8/10 Good

Anita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was nice.It was a little noisy because our room was near the elevator. The AC was nice and comfortable at first but over into the night the room became hot and uncomfortable. There were three adults and we all agreed.
Stayed 1 night in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

Melinda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good relaxing stay. I felt safe.
Stayed 1 night in Oct 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

TG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Clean
Stayed 1 night in Oct 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

6/10 Okay

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I had trouble with my key working during my entire stay. Check out is 12 noon. Cleaning staff came and knocked on my door at 11:20. Before i could answer they entered the room. Other then that it was a decent stay.
Stayed 1 night in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Our goal is to provide a memorable experience with exceptional service. We hope that once our update is completed, we will have an opportunity to serve you whenever your travels bring you back to Montgomery

10/10 Excellent

Marvin

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gal working the front desk was awesome. N
Stayed 1 night in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

8/10 Good

Barbara

Traveled with partner
Liked: Amenities
Loved that the grill and bar stayed open late! Great staff.
Stayed 1 night in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely courteous and helpful staff. Clean and comfortable.
Stayed 2 nights in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

4/10 Poor

Rafael

Stayed 2 nights in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Our goal is to provide a memorable experience with exceptional service. We hope that once our update is completed, we will have an opportunity to serve you whenever your travels bring you back to Montgomery

8/10 Good

Michael

Stayed 1 night in Sep 2023
Response from Veronica Culver, Director of Sales on Sep 11, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East. As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation, Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

10/10 Excellent

Tawanna

Liked: Cleanliness, staff & service, property conditions & facilities
The professionalism and kindness of the front desk staff was refreshing and welcoming. The property was clean and parking was availabe.
Stayed 1 night in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East.As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

2/10 Terrible

Christopher

Stayed 1 night in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Our goal is to provide a memorable experience with exceptional service. We hope that once our update is completed, we will have an opportunity to serve you whenever your travels bring you back to Montgomery

4/10 Poor

Shawn

Stayed 1 night in Sep 2023
Response from VC on Nov 6, 2023
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Our goal is to provide a memorable experience with exceptional service. We hope that once our update is completed, we will have an opportunity to serve you whenever your travels bring you back to Montgomery

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Nice and clean facility.
Stayed 1 night in Aug 2023
Response from Veronica Culver, Director of Sales on Sep 11, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East. As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation, Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine
Stayed 1 night in Aug 2023
Response from Veronica Culver, Director of Sales on Sep 11, 2023
Thank you for taking the time to complete this survey regarding your recent stay at the Hilton Garden Inn Montgomery East. As we pride ourselves on delivering a memorable hotel experience during your travels, we are pleased to hear that we met your expectation, Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.