Breakfast area

Reviews of Stay Inn & Suites Montgomery

3.5 out of 5
Stay Inn & Suites Montgomery
4273 Troy Hwy, Montgomery, AL

Reviews

8.0

Very Good

Rating 10 - Excellent. 360 out of 1002 reviews" "
Rating 8 - Good. 344 out of 1002 reviews" "
Rating 6 - Okay. 194 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Safe and comfortable. Staff is very nice! The rooms are worn and need an overhaul.
Stayed 1 night in Mar 2024

6/10 Okay

Nathalie, Jacksonville

Traveled with partner
Disliked: Property conditions & facilities
Furniture looked like it came from a flea market. It was in the middle of nowhere.
Stayed 1 night in Apr 2024

4/10 Poor

Melissa

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Don’t go here unless you want to give a 100 deposit to stay at hotel. I paid on Expedia and still had to give them a hundred bucks.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Working on rooms very noisy late and early. The buffet breakfast was a snack in a bag. Staff were all very nice.
Stayed 1 night in Apr 2024

4/10 Poor

Karen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The picture that you see online of the hotel is exactly how the hotel looks, however surrounding the hotel is a gas station where they use it as a dumpster there’s a banded mattresses and couches trash all over the place if this somewhere where you just want to lay your head for a couple hours to make it to your next destination, then it’s OK. The room was clean, but I feel like I was being Watch, there was a small hole that was in the wall that I could see it and it looked like camera
Stayed 1 night in Apr 2024

4/10 Poor

Debra

Disliked: Cleanliness, property conditions & facilities
The man at the desk was very accommodating however we wouldn’t stay here again. Not clean to my liking . They only offered a bag to go for breakfast with an apple and apple juice . Other hotels in the area offered a breakfast included for the same price that we paid at this hotel . We would never go back
Stayed 1 night in Apr 2024

10/10 Excellent

Kerrilynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we were looking for. Close, but not too close to the city. Very comfortable beds and bedding, nice towels, room amenities (fridge, microwave, coffee maker). Just perfect!
Stayed 1 night in Apr 2024

10/10 Excellent

Tami

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and easy parking. The breakfast was top notch also! Beds were a bit firm but overall great stay! Would stay here again in the future!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Beverly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The area in front of the property was dumping area. There was mattresses and trash over the property in the entrance to hotel.
Stayed 1 night in Mar 2024

6/10 Okay

suzanna

Stayed 1 night in Mar 2024

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Charged extra for kids… i would have booked a much nicer place if i knew they would bait and switch
Stayed 1 night in Mar 2024

10/10 Excellent

Mikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quiet. The staff was friendly and attentive. My room was pretty clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Vera

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Joseph, MELBOURNE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a run down hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I felt completely safe in my room. The hotel is older, but still clean and nice. Staff was very friendly and accommodating.
Stayed 1 night in Feb 2024

4/10 Poor

Genevieve

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Don

Traveled with partner
Stayed 1 night in Mar 2024

10/10 Excellent

kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff!
Stayed 1 night in Mar 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly and the room was extremely clean. It is an older property but well maintained. I would recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting into the hotel was difficult. You have to make a u turn on a very busy street
Stayed 4 nights in Feb 2024

8/10 Good

Mitch, Fairfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property mostly remodeled and in good condition. Excellent value for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

LaQuanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay..
Stayed 1 night in Feb 2024

8/10 Good

beverly

Traveled with partner
Liked: Staff & service
Very dated, strong antiseptic smell in the bedroom that did not go away. Breakfast is a bag with water and an apple. Staff were very polite and helpful
Stayed 1 night in Feb 2024

6/10 Okay

george

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that fact that they tried to charge me extra per person , my kids
Stayed 1 night in Feb 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful during check in
Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No sit down breakfast. Room was a little beat up....no plug for the tub, very small bathroom vanity. But....all of that is factored into the price. The bed was quite comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Keshia

Traveled with family
Liked: Staff & service
Disliked: Amenities
The property is older but very clean. It smells excellent in the hotel. It’s close to several places to eat and shop. The location is ok but has an abandoned gas station in front of the hotel. They also charge $100 dollars a night for incidentals. That’s ridiculous!
Stayed 1 night in Feb 2024

4/10 Poor

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Dirty and old
Stayed 1 night in Feb 2024

8/10 Good

Pat

Traveled with partner
Liked: Cleanliness, staff & service
a good stay for the price
Stayed 1 night in Jan 2024

10/10 Excellent

Janice

Everything was very clean
Stayed 1 night in Feb 2024

10/10 Excellent

FRANK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice to have some breakfast ideas.
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I'd stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Angela

Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and courteous
Stayed 2 nights in Jan 2024

8/10 Good

Vera Petra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024

8/10 Good

Randy

Traveled with family
Dated
Hotel was dated and in need of maintenance, but comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great price, comfortable bed, super soft sheets, plenty of hot water, and great water pressure. It was all so nice I looked for something wrong, considering the price. The only thing I could find is there was a little bit of paint chipped around the mirror in the bathroom. Very nicely maintained for an older building.
Stayed 1 night in Jan 2024

6/10 Okay

Natasha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kathy

Liked: Staff & service
Disliked: Property conditions & facilities
Ehhhhh
It was just ok. The staff was very nice but the place was really run down and bad that weird smell the rundown places have. However, know we are going thru economic times and money is hard. Maybe that’s just how some people run their hotels but it is t the type of hotel I want to be in. Again, staff was great and I believe the whole family made up staff. Hate to be negative but I just wouldn’t stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, well finished, nicely priced room.
Stayed 1 night in Jan 2024

6/10 Okay

Debra

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Good enough for a quick stop. Not in best part of town. Room was comfortable but not that clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Stayed 1 night in Dec 2023

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023