Terrace/patio

Reviews of Citadines Antigone Montpellier

Citadines Antigone Montpellier
588 Boulevard d'Antigone, Montpellier, Herault

Reviews

8.4

Very Good

Rating 10 - Excellent. 431 out of 1124 reviews" "
Rating 8 - Good. 505 out of 1124 reviews" "
Rating 6 - Okay. 134 out of 1124 reviews" "
Rating 4 - Poor. 28 out of 1124 reviews" "
Rating 2 - Terrible. 26 out of 1124 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really kind and welcoming - thank you!
Stayed 1 night in Mar 2024
Response from Frederic on Mar 11, 2024
Many thanks Sabine, we hope to see you very soon again.

6/10 Okay

Filiz

Liked: Cleanliness, property conditions & facilities
Easy access to La Comedie
Stayed 2 nights in Mar 2024
Response from Frederic on Mar 11, 2024
Thanks for your feedback. Please give us more details on what motivated you low rating, as we always use our guests comments to take actions that allow us improve our guest experience.

8/10 Good

Marius

Liked: Room comfort
Ask for an upgrade if not convenient
Stayed 14 nights in Oct 2023
Response from Frederic on Oct 27, 2023
Thanks for your review marius, hoping to see you very soon again.

10/10 Excellent

Susan Jane

Liked: Cleanliness, room comfort
Excellent as ever
Lovely accommodation in a nice area with good transport links and local food shopping and restaurants.
Stayed 2 nights in Oct 2023
Response from Frederic on Oct 18, 2023
Many thanks Susan, we hope to see you very soon again at Citadines.

10/10 Excellent

Georgina

Traveled with group
Liked: Cleanliness, room comfort
Montpellier mini break
Great location. Helpful staff. Wonderful to have the garden space but would have appreciated a bit more lighting. Definitely recommend.
Stayed 4 nights in Oct 2023
Response from Frederic on Oct 10, 2023
Many thanks Georgina, glad to see that you enjoyed your stay!

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities
Quiet location, tram at the door, walkable to everywhere, friendly staff
Stayed 4 nights in Aug 2023
Response from Frederic on Sep 4, 2023
many thanks Leigh, glad to see you enjoyed your stay.

6/10 Okay

Susanne

Stayed 2 nights in Jul 2023
Response from Frederic on Aug 7, 2023
Merci pour votre avis Susanne, cependant, afin de nous permettre de nous améliorer, nous vous serions reconaissants de nous contacter afin de nous dire ce qui ne vous a pas plu, les commentaires détaillés de nos clients nous sont précieux.

8/10 Good

Solangel

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Frederic on Jul 27, 2023
Merci Solange, et au plaisir de vous revoir trés bientôt

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Frederic on Jul 24, 2023
Many thanks john, we are glad to see you enjoyed your stay among us

8/10 Good

Eugene

Liked: Cleanliness
Little place in a good location
The pictures on the website were very deceiving. Our room was very small, the tv was very old, but that's ok because we didn't want to watch it anyway. Even though the furniture was out dated it was ok for us because it gave us a feel of the 70s when we were young. What was hard for me was that there was only one glass in the kitchen and that there was no small spoons for coffee or dessert, there were only huge serving spoons. The laundry was very inconvenient to use. All we wanted to do was wash clothes, but we had to download an app, give the app a lot of our personal information, credit card, etc. That is something that could be like the 70s, just use coins and wash our clothes. The reception people were very nice. There was no restaurant but the place is well located.
Stayed 2 nights in Jun 2023
Response from Frederic on Jul 7, 2023
Thanks Eugene for your review, Seems that you booked a standard Studio whitch are our smalest units indeed. If you need more space, and modern deco, do not hesitate to book one of our Deluxe studios for your next stay. Hoping to see you very soon again.

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located and well equipped
Stayed 2 nights in Jun 2023
Response from Frederic on Jun 27, 2023
Merci Stephen, et au plaisir de vous recevoir à nouveau chez Citadines!

6/10 Okay

Verified traveler

Liked: Cleanliness
Ready for Renovation
The staff is very nice and the property is clean but our room has not been renovated in 20+ years. Calling it 3 stars is a compliment
Stayed 2 nights in Jun 2023
Response from Frederic on Jun 18, 2023
Thanks for your review Alessandro. It seems that you choose a standard studio for staying with us. If you wish more space and a modern decoration do not hesitate to try our Deluxe Studios which will better suit your expectations.We look forward to welcome you again and give you a better experience next time.

8/10 Good

Olivier Jie

Stayed 2 nights in Apr 2023
Response from Frederic on Apr 28, 2023
Merci Olivier, nous espérons vous revoir trés bientôt chez Citadines.

8/10 Good

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Frederic on May 10, 2023
Merci Kate, et au plaisir de vous revoir chez Citadines.

10/10 Excellent

Vivienne

Liked: Cleanliness, room comfort
Good location
We stayed for 12 days and were very happy with our apartment/room---very convenient with a small covered market over the road, and many shops nearby. Staff are friendly and helpful. There is also a small laundromat in the basement, which is useful. Unfortunately right now the tram line in from of the hotel is not operating, but ti should be back in a few months we're told.
Stayed 10 nights in Jan 2023
Response from Frederic on Feb 6, 2023
Many thabnks for your review. Hoping to see you very soon again Vivienne!

8/10 Good

Andrey

Liked: Cleanliness, room comfort
Typical family place.
Citadines is our traditional place to stay in Montpellier due to its great location and free parking. Rooms can accommodate a family of different number of members. It is also useful to have own kitchen and shared laundry if you stay more than a couple of nights. Tram stop is nearby and the tram is the best transport solution for Montpellier.
Stayed 3 nights in Jan 2023
Response from Frederic on Jan 10, 2023
Thank you for your review Andrey. Looking forward for welcoming you again at Citadines!

10/10 Excellent

Farah, Beirut

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have experienced several appart'hotels in Montpellier but this one is exceptional compared to others. Good value for money. They are "generous" because they offer several things for free like coffee and tea, and everything you need in the room is offered (trash bags, dishwasher tabs, Toiletries, etc.) Best thing about this hotel is that Leon Blum Gare is just under the hotel. I will definitely book there again.
Response from Frederic on Dec 20, 2022
Many thanks Farah, glad to see you satisfied! looking forward for welcoming you again at Citaduines.

8/10 Good

Gideon

Liked: Cleanliness
I think it was an ok stay overall. The place was clean but I believe it can be updated. Feels a bit old. There was an issue with the toilet and safe but the hotel clerks made alternative arrangements to take care of the inconvenience.
Stayed 5 nights in Dec 2022
Response from Frederic on Dec 12, 2022
Thank you Gideon for your review, your comments are valuable to us as they allow us to improve. Hope to see you very soon again.

6/10 Okay

gilad

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
בינוני ורועש - אם אין ברירה
מלון באזור רועש ליד החשמלית החלונות לא מבודדים היטב מרעש המלון עצמו סביר אבל אם אתם לא אטומים לרעש תתכוננו להתעורר בחמש
Stayed 1 night in Oct 2022
Response from frederic on Oct 21, 2022
Thank you for your review, your comments are valuable to us as they allow us to improve.

10/10 Excellent

IOULIA

Stayed 1 night in Aug 2022
Response from Frederic on Sep 7, 2022
mille mercis IOUILIA, et au plaisir de vous accueillir à nouveau chez Citadines!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Clean but in need of an update
Clean rooms, but facilites were old and in need of an update. Very friendly staff and a good location for airport shuttle and access into city centre.
Stayed 2 nights in Aug 2022
Response from Frederic on Sep 7, 2022
Thanks a lot for your review, your comments are taken as an opportunity to improve. Hoping to see you soon again.

8/10 Good

Georg Einar

Traveled with family
The staff at the reception was very friendly and helpful. The tram station was just outside the hotel, and made commuting to and from the city centre a lot easier. The apart hotel was cleaned only once in every six days, and this could have been done every alternate day instead. Otherwise it was good value for money.
Stayed 4 nights in Jul 2022
Response from Frederic on Aug 12, 2022
Many thanks Georg for your review, he hope to get an other opportunity to welcome you again among us.

10/10 Excellent

Bianca

Stayed 1 night in Apr 2022
Response from stephanie on Apr 28, 2022
Merci Bianca, au plaisir de vous revoir dans notre résidence.

10/10 Excellent

Hanan

Traveled with family
Liked: Cleanliness, property conditions & facilities
nothing special, but everything very solid
Stayed 3 nights in Sep 2021
Response from stephanie on Oct 7, 2021
Thank you

10/10 Excellent

Samir

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2021

10/10 Excellent

jeffrey

Liked: Cleanliness, room comfort
Good location
Good sized apartment with separate bedroom and kitchenette in clean condition in good location close to shops and restaurants.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place that is a 5 minute walk from center of the city. Great clean property with good wi-fi. Parking directly underneath is 11 euros a day but beware it is a tight fit. Receptionists spoke English and the rooms were nicely updated.
Stayed 4 nights in Mar 2020
Response from Frederic on Mar 24, 2020
Many thanks for your support, We hope to see you very soon again among us.

8/10 Good

Eirik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Frederic on Mar 3, 2020
thanks erik for your review, we hope to see you very soon again.

10/10 Excellent

el mehdi

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Frederic on Feb 13, 2020
Many thanks mehdi for your review. glad to see you enjoyed your stay! We all hope to see you very soon again.

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020
Response from Frederic on Jan 14, 2020
Thanks Adam for your review, we hope to see you soon again and be able to deserve a better rating next time!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Frederic on Dec 31, 2019
mille mercis pour votre avis, et vos encouragmements, nous espérons vous revoir trés vite!

8/10 Good

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
Used this hotel several times for business. Very good facilities for working and local to grab some decent food
Stayed 2 nights in Sep 2019
Response from Frederic on Nov 8, 2019
thanks for your review and your input.Hope to see you several times again!

6/10 Okay

Tomas

Stayed 1 night in Oct 2019
Response from Frederic on Nov 4, 2019
Thank you carolina for your review. Please give us more details on what you disliked, as your comments are important to us and they allow us improving and delivering better service.

10/10 Excellent

JORGE

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position for town and airport shuttle
Basic but has everything you need. Great position near to Polygon and the airport shuttle a short walk away. Staff on reception were helpful and friendly.
Stayed 2 nights in Oct 2019
Response from Frederic on Oct 15, 2019
Thank you for your review, we hope to have a new opportunity to serve you and to be able to deserve a better feedback next time.

10/10 Excellent

J, USA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really nice and comfortable, amazing location, easy place to stay
Stayed 1 night in Oct 2019
Response from frederic on Oct 11, 2019
Many thanks for your kind feedback. we all look forward for welcoming you again at citadines.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, apartment perfect for our family.
Stayed 1 night in Sep 2019
Response from Frederic on Oct 2, 2019
many thanks for your kind feedback. hope to see you soon again.

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is great. There is a market right across the street, a supermarket and huge shopping mall a 5 minute walk away and lots of restaurants within walking distance. There is a Metro stop right outside the front door. The staff were amazing. They were always willing to help us with whatever we needed. We would definitely stay here again.
Stayed 7 nights in Sep 2019
Response from Frederic on Oct 2, 2019
Many thanks for your feedback and your support. We all look forward to see you again!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and polite. Very pleasant to deal with.
Stayed 2 nights in Aug 2019
Response from Frederic on Sep 17, 2019
Thank you for your feedback, glad to see you enjoyed your stay. Hope to see you soon again.

6/10 Okay

Turek

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Aug 2019
Response from frederic on Sep 3, 2019
Thank you for your feedback, we are disapointed for not being able to give you a better impression, please feel free to give us more details on what you diliked, as our guests comments are valuable to us and they allow us to improve and serve you better for your next stay.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We arrived with hi spectations about the hotel due to the photos in the hotel page, but sadly It was not as we expected. Air conditioning wasn't working properly and the place looked a little worn out. Location is excellent, also staff was helpful and friendly
Stayed 1 night in Aug 2019
Response from Frederic on Sep 3, 2019
thank you for your Review, our facade is going to be renovated this end of year, we hope to see you again after these works;

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic - great for sightseeing, places to eat and access to public transport. The staff were friendly and helpful and the rooms were well resourced and very clean.
Stayed 6 nights in Aug 2019
Response from Frederic on Sep 3, 2019
many thanks for your review, we all look forward for welcoming you again among us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent sized room. Nice to have the kitchen and table and balcony space. Balcony was a nice addition but the street the building was on was quite loud. Two single beds was nice because you don’t feel your partner moving around as much. AC worked great. Didn’t have dish soap or paper towels to do the dishes nor did we have bowls or pots but had a pan, cutlery and plates. Bathroom was very dark cause of paint job and very tight due to the large shower. Shower was situated so that water got on the floor every time so a towel always had to be on the floor and towels were not replaced unless we paid $10 to have our whole room cleaned. Floors were unswept when we arrived. Area near the building was a bit run down. Grocery store and laundry was very close.
Stayed 2 nights in Aug 2019
Response from Frederic on Aug 24, 2019
Thank you for your feedback, your comments are valuable to us as they allow us to improve. We have an amenity corner that allows you to help yourself if needed for towels, and several other items you may need. Do never hesitate to communicate with the reception desk during your stay, we are all here to help, and make your stay as nice and comfortable as you expect it to be.

8/10 Good

Alan

Stayed 2 nights in Aug 2019

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff! Spotless room. Every comfort thought off. Could not complain if we tried.
Stayed 2 nights in Aug 2019
Response from frederic on Aug 13, 2019
Many thans for your kind feedback, this encourages us to keep on the good work! See you soon we hope;

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Check in time was advertised as 3pm. My room was not ready until 5:30pm. The room was large and well equipped and in a good location. The air conditioning was underpowered and took all night to really cool the unit down.
Stayed 1 night in Aug 2019
Response from Frederic on Aug 12, 2019
Thank you for your Review, and sorry for the delay. in this period of high demand, guests leave rather late and we always take the necessary time to deliver the best service we can. Cleaning and checking All our units before giving them to our guest. once again sorry for the inconvenience;

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a lot bigger than we expected and came with its own kitchen and a huge balcony, which was great. It had a bit of a funky smell (perhaps cleaning products) when we first arrived but that went away quickly after opening the window.
Stayed 1 night in Aug 2019
Response from Frederic on Aug 7, 2019
Thank you for your review, sorry for the smell of the product, in these times of very hot weather, we can't let the widows open for a long while as aircon must be turned on and temperature set for your comfort upon arrival. All our products are environmental friendly, we are complying with the ISO 14001 norm. Hoping to have you soon again among us.

10/10 Excellent

MINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Frederic on Aug 6, 2019
Many thanks for your kind review. Hope to see you soon again!

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jul 2019
Response from Frederic on Oct 24, 2019
Thank you for your review. We hope to see you soon again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly staff. When we went to check in our room wasn’t ready but the lady at the desk was kind enough to hold our luggage for us so that we could go get some food. She also gave us a free breakfast!
Stayed 1 night in Jul 2019
Response from frederic on Jul 31, 2019
Many thanks for your kind review. hoping to see you soon again.