Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
70% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by ballingall from leven

Décor getting tired

Posted Feb 28, 2014 on Hotels.com
Comfy beds room clean big bonus had CNN in English wish the rest of the chain would provide the same. The Kyriad we used in Reims was much better quality so could do with a make over.
2 out of 5
by tracey from melbourne

Go elsewhere

Posted Dec 3, 2013
Pros: Nothing
Cons: Everything - redesign the rooms, improve service.
Location: In an industrial area - nothing near by.
The rooms were very small with only the walk area around the bed as free space. No where to unpack your bags. The air conditioner did not work, so we were forced to keep the window open - open onto the noisy function centre below. There is no elevators in the building, so we had to pull our bags up 2 flights of stairs - no help from the staff. Finally, it is in the middle of an industrial area - too far from town to walk and no transport facility available.
1 out of 5
by Joey from Sydney NSW, Australia

One to avoid

Posted Jun 15, 2013
very small room, got a smoking room although clearly asked for a non smoking room. Staff very rude when asked for another room, He said we could get out, hmmmm Certainly hope not all Kyriad is like this
5 out of 5
by Ron.B from Fife Scotland

Comfy beds

Posted May 9, 2013 on Hotels.com
Staff were excellent nothing was too much trouble. Very comfy beds Had 2 english speaking channel which was a nice change Flat screen TVs had HDMI input so was able to use with laptop to watch a film.
4 out of 5
for Families
by A verified traveler

Very good hotel

Posted Feb 15, 2013 on Hotels.com
It was so good, very clean, confortable, we liked this so much.
1 out of 5
by Pras

Nowhere near town and basic

Posted Sep 9, 2012 on Hotels.com
Description on site is misleading... Hotel next to Motorway and nowhere near town or public transport. Rooms are clean but very basic and very small.
2 out of 5
by Sharz

Do NOT stay here

Posted Sep 4, 2012 on Hotels.com
Far from everything in Montpellier. In a very industrial area. You WILL get lost if you are not from Montpellier/south of France. It is really really really confusing and hard to find. It is hidden behind some car dealerships and car stations. No one in Lattes even knows about it. It seems like no one even knows how to get to downtown Montpellier from Lattes. It is impossible with the one way roads. You will end up on the other side of the city. Awful awful awful location, and the receptionists know nothing about the highway A8 or how to use it. All they know is to take exit 31 which they keep mentioning without realizing that the highway only has exit 31 coming in from Nimes and that if we find ourselves past Montpellier, coming from the Barcelona side, there is no exit 31! Which the receptionists all seem to think there is!! Lack of help from a receptionist when we were lost one night on our way home, without cell phones, we had to make a call from the McDonalds at 11pm (which was closing!) and the receptionist was completely useless, telling us to take the highway and exit 31. We took the directions and got on the highway, soon to find out we were heading towards Barcelona. Do not, do not, do not think you are saving on parking by staying here. Just get a hotel in the city.
1 out of 5
for Overnight Stay Before Destination
by A verified traveler

Posted Sep 1, 2012 on Hotels.com
The room stank, either from smoke or cleaning products (or both), giving me a headache. Also, there was a problem with the WiFi and the receptions staff "solution" was neither acceptable (or, in my case, possible). Of course, the problem was corrected (hours) later... Reception closes from about 10PM to 6AM (many French hotels do this). I'm never staying at any Kyriad property anywhere again. It isn't worth the agrivation.
4 out of 5
by A verified traveler

God for stop over near airport

Posted Sep 3, 2011 on Hotels.com
Clean, comfortable and good service.
3 out of 5
by A verified traveler from Bcn

Out of the way, but inexpensive

Posted Aug 5, 2011 on Hotels.com
Room condition was fine, recently renovated and very clean, just like the pictures show, only much smaller than expected. I would say this is good only for overnight stays. We made a rest stop here as part of a long road trip and it was fine, but wouldn't recommend it under any other circumstances. It's far from Montpellier, and there's nothing to do in the area (industrial complex).