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Reviews of Novotel La Grande Motte Golf

4 out of 5
Novotel La Grande Motte Golf
1641 Avenue du Golf, Quartier Golf Ponant, La Grande-Motte, Herault

Reviews

8.8

Excellent

Rating 10 - Excellent. 207 out of 444 reviews" "
Rating 8 - Good. 188 out of 444 reviews" "
Rating 6 - Okay. 36 out of 444 reviews" "
Rating 4 - Poor. 9 out of 444 reviews" "
Rating 2 - Terrible. 4 out of 444 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

amandeep

Stayed 9 nights in Aug 2023

8/10 Good

Adi

Stayed 4 nights in Jul 2023

8/10 Good

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was for a overnight stop so it was clean and comfortable
Stayed 1 night in Oct 2022
Response from Novotel GOLF La Grande Motte on Oct 18, 2022
Dear Miss Kim,We very much appreciate your comments regarding your stay at the Novotel La Grande-Motte Golf. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The direction

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, very good place to stay
Stayed 1 night in Mar 2021
Response from Réception on Jun 3, 2021
Madame/Monsieur , Nous vous remercions pour vos commentaires suite à votre séjour à Novotel La Grande-Motte Golf. C’est avec grand plaisir que nous recevons vos compliments. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Christine Blanc Directrice / General Manager

6/10 Okay

Erasmo

Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Disliked: Room comfort
Room tired
Modern reception area. Rooms were a bit tired, ants in room.
Stayed 1 night in Sep 2020

8/10 Good

xavier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood value for money
Very conventienly located next to the Golf course. Hotel is getting a bit old and rooms are not that large but overall good value for money. Good buffet breakfast
Stayed 1 night in Oct 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis!
An attractively designed hotel in a lovely setting. Pleasant efficient staff. Secure parking for €10. Easy to walk out from the hotel to the lagoon and the small centre. Well worth more than an overnight stop.
Stayed 1 night in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy & comfortable stay.
Easy check in. Very professional & friendly staff. Spacious clean room with everything we could have needed.
Stayed 1 night in Apr 2019

8/10 Good

Jonathan, Brighton GB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel, probably the best in this area and has been recently refurbished. It’s not overly luxurious but contemporary and well furnished and designed. The food was very good although a limited choice, but that’s not a bad thing when what is on offer is well cooked. It was a shame that there wasn’t a separate bar to have a drink. The small bar area was part of the dining restaurant. The breakfast was good overall although coffee from is not what you would expect from a four-star French hotel. Generally the breakfast choice was good.
Stayed 2 nights in Apr 2019

8/10 Good

Matthias, Rothrist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Russell

Great staff
Fabulous staff who really helped out when we arrived on a late flight and needed some food and drink
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location away from the crowded places - but close enough by car (2km from downtown, max 5 to beach). The hotel facilities are nice, restaurant is quiet good and hotel staff is always super helpful and polite. Pool is not big but it’s ok. Just missed a fitness center.
Stayed 6 nights in Jul 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday location
We had a very enjoyable stay at Novone last La Granders Motte which is in a pleasant location next to a golf course. We also liked walking (25 min or so) to the sandy beach each day. La Grande Motter is a bit of a french secret, we loved it. The hotel room was fine, just not perfect as we wanted 3 proper beds but all rooms have a large double and a double sofa bed as in most Novotels. The mattress was a bit thin, also AC did not work very well in the considerable heat. The wi-fi was intermittent. The front desk staff were friendly and helpful. Breakfast was very good and they do a good value fixed price lunch. The negatives above are far outweighed by the excellent feel of the place, the building is a Modernist gem in a wonderful location. Very nice pool too. Would stay again.
Stayed 5 nights in Jul 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

vid, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the same standard as other Novotels. Does not respect the room criteria asked for and bed and pillows are not comfortable. Had to wait til 4pm to get access to a room that was different to the one on the description.
Stayed 1 night in Apr 2018

10/10 Excellent

PAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
Great time
Stayed 1 night in Nov 2017

10/10 Excellent

James, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff couldn't of been more helpful. Allowed us to check in even though we were early. The room and whole hotel was spotless and could not fault it
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel
Nice pool, location, breakfast
Stayed 1 night in Sep 2017

8/10 Good

alison, Bristol, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near to the lake and golf course, clean modern looking hotel in a quiet area but close enough to the action
Stayed 2 nights in Aug 2017

6/10 Okay

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family went to the pool and I ask the receptionist to get some towel for the pool. When we did the check out they charge me 2 euros for each towel that we used in the pool. No good services. How you can get charge for towels. The night receptionist was nice he give us milk and cereal for my kids.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

10/10 Excellent

Mark, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La grande mostest
Great family hotel next to golf course and so quiet with good service all round

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good golf hotel
Pluses. Good clean rooms, air conditioning works, breakfast buffet excellent, staff delightful and helpful, secure parking (extra) , short walk to golf course, club storage, good cocktails Better next time; pool is small so supervision and discipline need improvement

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and area
Super area but more for French people. Hotel & guests did not speak English. Transport difficult no hire car facility in this area, no taxis. 20minute walk to bus stop / beach. Hired bicycle easy cycling. Food in restaurant v.good even though we didn't know what we ordered!

8/10 Good

suzanne, europe

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasing hotel
Kind and helpful staff ; out of season facilities were limited

10/10 Excellent

kevin, Galway Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in a modern French resort
Very nice hotel with extremely helpful staff. Good food with a nice restaurant. We hired a couple of bikes for a day, good bikes good rate and great area for leisure cycling.

10/10 Excellent

Sue, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Friendly staff.
Friendly staff, great food, lovely room with balcony, fab pool and only 5 mins drive from town centre and beach. Highly recommended
Response from Christine B on Sep 8, 2015
Dear Leeds, Thank you for taking the time to leave a comment regarding your experience at the Novotel La Grande Motte Golf, We hope to see you for another stay in la Grande Motte, Best regards, Christine Blanc General Manager

10/10 Excellent

Maria, BRU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!
The hotel was great and the staff was really friendly and helpful. La Grande Motte has great beaches!!
Response from NovotelLGM on Sep 7, 2015
Dear Maria, Thank your for those positive feedbacks on the Novotel La Grande Motte, We'll be waiting for your next visit, Best regards, Christine Blanc General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and facilities
Nice close walking to town without being in town. very family friendly and easy as well as clean quiet and comfortable.
Response from Christine B on Aug 19, 2015
We very much appreciate your comments regarding your stay at the Novotel La Grande Motte Golf. It is always a pleasure to receive a positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Christine Blanc General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel
The hotel staff are very welcoming, kind and courteous. Hotel rooms are clean and comfortable and suitable for family stays. There are many hotel activities for kids to amuse themselves with: petoncle,pool table, giant chess outdoors, table tennis and lovely swimming pool. Food was average but breakfast was better. Definitely would recommend this hotel to others, especially families
Response from Christine B on Aug 19, 2015
Dear Customer, First of all, thank you for taking the time to leave a comment regarding your stay at the Novotel La Grande Motte Golf, It is a real pleasure for the all team always working for your satisfaction, to receive positive feedbacks, that is why I will share it with all of them, Waiting for a new visit at La Grande Motte, Best regards, Christine B General Manager

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with great staff
I wanted a peaceful night on my own while travelling through France visiting friends and family, and it was simply perfect! I had a large clean and comfortable room. The evening meal I had on the terrace was excellent. Last but not least congratulations and thanks to all the staff at the hotel! They made my stay extremely pleasant.
Response from NovotelLGM on Aug 18, 2015
Dear David, We would like to thank you for leaving a comment regarding your stay at the Novotel La Grande Motte Golf, Actually, our customers' experience means a lot for us, in order to deliver the best quality of services, We hope we will receive you for another stay, Best regards,

8/10 Good

Ryan, Southport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, nice hotel and polite staff, would recommend
We arrived early as our flight had been changed and although our room wasn't ready (no fault of the hotel) we were allowed to leave out bags in a secure room and make full use of the hotel facilities whilst our room was being prepared. Staff were extremely helpful, polite and informative. Location was a little out of the way from the main town but for a very reasonable €10 per day bikes could hired making the journey in to town quicker and enjoyable (taxis are expensive and it was fun to cycle along the river/canal - much better views) However, the location next to possibly the best municipal golf course I've ever seen gave great views and meant the hotel was peaceful and quiet. Room was a little tight for 3 adults but as we were on a moderate budget we couldn't really fault it. As we spent most of our time at the pool area or in the centre of LGM we only really needed the room for 3 beds and a clean bathroom to shower and change which we got from this booking. This hotel ticked all our boxes and was great value for money. I would certainly recommend and if I was ever in LGM again, I would definitely stay in this hotel again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel - good facilities.
A luxury hotel. Food was excellent, staff very welcoming and friendly. The room was very comfortable and facilities superb. A truly wonderful stay. We will definitely consider returning to Novotel La Grand Motte!

8/10 Good

raffa, italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
The hotel was really nice, just beside a golf field, even I don't golf, it was nice. We stayed in the standard room, it was big, really clean, confortable, and with a terrace on a garden. We didn't try the restaurant nor the swimming pool but they looked really good. it's quite close to aigues mortes an amazing medieval citadelle.

10/10 Excellent

Colin, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Good for a family and breakfast very nice

10/10 Excellent

colin, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to go
Despite the place being painted it was a lovely place to stay and the staff are fantastic. A big thumbs up

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Clem6

Liked: Cleanliness
Disliked: Staff & service, room comfort
Advertised as 4 stars, but 3 at best
Well first of all we weren't informed that we were booking a room in a building site, as the hotel is being renovated so it was smelly and noisy. Second, the room was small and bed was one of the most uncomfortable I have ever encountered, with maybe 2-3 inches of mattress at best, and pillows with very little and very lumpy stuffing. The mini bar fridge didn't work, and the bathroom was ok but the shower was treacherously slippery. The bar and restaurant were both stifling, so hot that it was uncomfortable just being there. I ordered a cocktail from the menu but the bartender (who looked to be about 17 didn't know how to make it and couldn't find the ingredients anyway). And despite the big discount it turns out we paid more than the rack rate anyway. I cannot understand how it gets 4 stars, even when fully functioning. No laundry service, no decent toiletries, nothing that you wouldn't expect to get with 3. And even 3 star places I've been to have had decent beds.

10/10 Excellent

P. G, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding service
Beautiful hotel with lovely modern lobby including pool table and xbox 360 for guest use. Pool area is superb with plenty of comfortable loungers and umbrellas, and pool itself is wonderful. Rooms are comfortable and well equipped as are bathrooms, and are cleaned to a high standard daily. Balcony overlooking pool area and golf course gave a lovely view. Bathroom amenities were limited - soap, shower gel and shampoo and bedrooms could have used a bit of an update, but beds are large and very comfortable. Unfortunately the air conditioning in our room was very lacking meaning even on the lowest setting our room was uncomfortably warm at times. Hotel is located 25mins away from the main port/beach and restaurant area, but the walk is very pleasant and there are some restaurants and small shops closer by. The food is good, but above all else the attentions and warmth of the staff was the highlight. Reception staff were incredibly friendly and helpful, as were restaurant staff. I have never experienced such a warm welcome and staff so professional and willing to go the extra mile in any other hotel in France. The people are a credit to the Novotel brand.

10/10 Excellent

Satisfied parent, Tynemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short stay in the area
Helpful, pleasant staff. Room comfortable and hotel very child friendly

8/10 Good

doug, canada

Liked: Staff & service, room comfort
Disliked: Cleanliness
near golf course, far from town, carpet filthy....

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with scenic views to enjoy.
We booked for 5 days during half-term. The Hotel staff were so friendly and helpful, our room was clean and the bed extremely comfortable. The bathroom was modern; the cleanest bathroom I have ever seen - well done to the cleaning staff. My husband is a keen golfer, so we went round the course together. It was a fantastic setting to play golf and the landscape and wildlife made it special. We will be returning to this same hotel on another occasion.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cell phones
Nice place but cell phones can't connect when in the rooms. Parking lot Is Ok to make cell phone calls.

6/10 Okay

Anna

Liked: Cleanliness
Expected more, typical 3 star, not 4
The hotel is situated futher away from the beach- it takes about 25 minutes to walk to the seaside. The reception team does not speak English very well which is disappointing in a 4 star international hotel company. Also, the reception team was not able to give clear intructions on how to get to the beach or bus...(we found it on our own). I guess communication in English was the problem. Breakfast disappointing- awful scrumbled eggs small selection of food, no regional or French delicious specialties, defenitely not worth the 15 euros. It's better to eat out in bars or bakeries in the town. Worn-out poor quality sheets and bath towels- defenitely not like in a 4 star hotel...Very nice pool, though we went to the beach to swim there.

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service