Ratings based on 355 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Pretty GoodPosted Apr 8, 2014
Pros: Clean and new and modern
Cons: free breakfast would be nice
no breakfast included! Beautiful hotel and clean and new shuttle is a breeze Staff speaks French better than English. Don't go out of there way to help you.
for Everyoneby John
Nice but pricy for locationPosted Apr 1, 2014
We were looking for a cheap hotel to stay in Montréal, we chose this hotel for its price rather than its location. There were hotels that were a bit pricier that we're more central but we chose a nicer room for lower price. We've had a regular hotel stay. The staff was very welcoming and the room was clean. We haven't had a chance to try the restaurant but it looked nice. The facilities, the gym allowed us to enjoy our stay even more. We stayed there for an evening and the room service was adequate. There seemed to be a but of cold air leaking in but the heating was adequate. The bed was very comfortable. The parking was not included and we had to pay an extra 10$ per day and it is to be considered.
for Everyoneby Sam from Quebec city
Great hotel, indeed.Posted Mar 30, 2014
Pros: Its simplicity and highly remarkable clean and comfortable rooms and facilities. I love its gym room.
Cons: A restaurant within the hotel would be a plus; that's sure!
Location: Just at the entrance (and exit from) into the airport area with easy access and exit to the departure and arrival areas.
I have been staying in this hotel since the last 3 years, everytime I have to pick or leave a flight via Montreal.
for Everyoneby Mariana from Ottawa
Nice hotel beside the Montreal airport!!!Posted Mar 22, 2014
The staff very helpful and resourcesable. Very comfortable hotel!!! It really has what is needed for a short stay.
by Linda from Ottawa
Close to the airport but so coldPosted Mar 18, 2014
Pros: The shuttle bus for the airport.
Cons: The heating sysem and more staff to solve problems that arise.
The staff was courteous but insufficient to provide good service to all customers. Our room was cold and the heater was pushing cold air instead of warm air. We had to stop the heat alltogether and it was cold in our room all night long. We ask to be changed but they were so busy that they just gave us another key room and told us to go and check another room. The other room was the same thing. We told the front desk about it but the staff was so busy trying to do everything that they did not bother to try to fix our problem.
by A verified traveler
Do not stay herePosted Mar 17, 2014
Pros: The room was very clean and the pool was nice.
Cons: Customer service. Try to make people happy if you have disappointed them in another area of service.
Go across the street. There is not enough parking and it is VERY inconvenient and VERY expensive to park at the parking down the street. Whatever money you save at this hotel will be lost in paying almost 100.00 to park elsewhere and lugging luggage and cold kids from the hotel to the parking lot. You will have to go across the street to eat anyway, so you might as well just save yourself the grief and stay somewhere else.
by A verified traveler
insufficient number of staffPosted Feb 7, 2014
Cons: check process very slow, not enough staff to handle load
Very slow check-in process. One person behind the counter and a shuttle bus full of guests trying to check in
by Janice from Ottawa
Close to airport but appeared run down.Posted Jan 31, 2014
Check in personnel unfriendly and not very helpful. Nice pool but pool table had sign 'out of order' which seemed a bit strange. Bar facilities were not open and after long drive would have appreciated a glass of wine. Checkout personnel was much better. Comfortable rooms.
for Overnight Stay Before Destinationby Francesca from Ottawa, Ontario
Hotel close to Montreal airportPosted Jan 15, 2014 on Hotels.com
We booked this hotel for one night because it was close to the airport and we also parked our truck beside the hotel at the park and fly for a week. A shuttle picked us up the next day at the hotel to bring us to the airport for our vacation to Cozumel, Mexico. Excellent service, we will definitely stay there again.
for Business Travelersby Bill Moazampour from Walton, KY
Supplier VisitPosted Jan 13, 2014 on Hotels.com
Outstanding Front Desk, Matt, needs to be recognized for his professionalizem.