Ratings based on 1,529 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but a little dated

Posted Sep 9, 2014
Comfortable stay. Good location. Bed sheets were old and worn and the bath room needs to be updated (sink had cracks and chips). The thermostat in our doesn't work very well. Room was too warm even when the temperature was set to the lowest. Everything else was working perfectly and room was always kept very clean.
2 out of 5
by A verified traveler from toronto

DIRTY ROOMS. DIRTY HOTEL. DO NOT BOOK THIS HOTEL

Posted Sep 8, 2014
We rented a room for three nights. They put us in two separate rooms. The first room was filthy. Stained carpet, wallpaper peeling off the walls, chips in all the furniture and walls. We complained and they sent us to another room, a bit better, though same issues. This hotel is not well kept. The pool also is very dirty and moldy. I was not happy at all with our stay. Also the staff was unfriendly which didn't help. We paid $200 a night and were very disappointed. We will never be staying at a Fairmont again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice room

Posted Sep 7, 2014
We got a cheap room and it was way better than expected. Even rooms on the smoking floor were very nice.
2 out of 5
by A verified traveler

Decent hotel, but uncleanly conditions

Posted Sep 6, 2014
Hotel wasn't too bad, but the staff sent me to an already occupied room to start, then had to get a new room. Once I got to the room, I was afraid to open the window because it was covered with spiders on the outside. To no surprise later, I found spiders in my room, including a rather large one crawling across my bed. Definitely not what you want to see in a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Labor Day Visit

Posted Sep 5, 2014
Pros: We liked the overall ambiance and the proximity to local attractions and restaurants.
Cons: The bathrooms need to be re-wallpapered. They looked a little old and outdated but other than that it was very nice.
Location: It was close to the major highways, restaurants, shopping, Old Montreal and the underground city. We recommend a day trip to Quebec City by Grayline
The experience at Fairmont The Queen Elizabeth was very nice. It was a well kept facility and it was close to everything. My husband and I walked almost everywhere we went. We did have a chance to attend the afternoon tea which was a bit of a disappointment though. The ambiance was not very inviting as they stick everyone who dines for afternoon tea in the back corner next to where all the buses and cabs park. Also, the china they used was very plain jane, not like the kind that is shown in all of their advertisements. If you are from the U.S. and need to exchange money, the hotel will do it free of charge which was a nice perk. Part of the underground city is right beneath the hotel and it came in handy when we wanted a quick nosh. All the food in Montreal was delicious! The people are very nice and our overall experience was great. Also, do not forget to sign up for their President's Club which offers a lot of great perks to guests.
3 out of 5
Recommended
for Everyone
by A verified traveler

Well located Montreal

Posted Sep 4, 2014
This hotel, is nice, well located down town and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Great hotel in the center of the action.

Posted Sep 3, 2014
Pros: Location and the history behind it. I have been going there for the last 60 years.
Location: In Montreal use the Metro and the hotel sits between two lines. It is near Old Montreal and the downtown shopping area. The museum is accessible by fo
Because of friends we were upgraded to the 19th floor. Everything was great from the view to the breakfast. Staff was helpful and pleasant. The hotel is easily accessible by car, train and subway. We spend two great days in Montreal and our stay was enhanced by the time we spent at the hotel.
4 out of 5
Recommended
for Couples
by A verified traveler from Toronto

Centrally located - close to main sites

Posted Sep 3, 2014
Pros: Service oriented and client focused.
Cons: The breakfast at the 19th floor lounge was good howeve, the evening finger foods etc. could be improved.
Location: Walk to the main sites and the old town. Subway to AT Water market and canals.
Excellent by the team at the Gold members lounge.
4 out of 5
Recommended
for Everyone
by A verified traveler

Downtown close attached to subway

Posted Sep 3, 2014
It was nice but I expected more from the fairmount. Rooms were clean and service was good but the place could use an update. Most people will like it but if you're very picky go somewhere a bit more modern.
3 out of 5
by A verified traveler from toronto

Not worth paying extra

Posted Sep 1, 2014
Dust on all furniture, pillow cases clean but pillows had funky smell. At $237 per night I expected more. Will not be a return customer.