Lunch and dinner served, French cuisine
Check availability

Reviews of Holiday Inn Laval Montréal, an IHG Hotel

3 out of 5
Holiday Inn Laval Montréal, an IHG Hotel
2900 Boulevard le Carrefour, Laval, QC

Reviews

8.2

Very Good

Rating 10 - Excellent. 446 out of 1001 reviews" "
Rating 8 - Good. 337 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 58 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmelina

Very clean and friendly would go back
Stayed 1 night in Apr 2024

10/10 Excellent

Florence, VAUXHALL

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and hotel is close to the mall
Stayed 3 nights in Mar 2024

6/10 Okay

Elias, PINE GROVE

Stayed 2 nights in Mar 2024

10/10 Excellent

jarquie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy going experience.
Stayed 1 night in Mar 2024

6/10 Okay

Caroline

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The first room we were given had an open window with no crank. We were immediately given a new room. This new room seemed fine until we went to the washroom. The fil mechanism made a weird noise while filing for about 2 minutes after each flush.
Stayed 2 nights in Feb 2024

10/10 Excellent

Garen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karan, Carleton Place

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
softest sheets like sleeping on silk.
Stayed 1 night in Jan 2024

8/10 Good

Julie

Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Soan

Stayed 1 night in Jan 2024

10/10 Excellent

Janney

Stayed 1 night in Jan 2024
Response from Jessica on Jan 6, 2024
Hello Janney,Thank you for staying with us. We are happy to see that you enjoyed your stay at our hotel.Kind regards,Jessica LeboeufFront Desk SupervisorHoliday Inn Laval

10/10 Excellent

theodoros

Stayed 1 night in Dec 2023
Response from Jessica on Jan 6, 2024
Hello Theodoros,Thank you for your positive review. We are glad to hear that you had a great stay. Nothing makes us happier than guests leaving with a great experience. Kind regards,Jessica LeboeufFront Desk SupervisorHoliday Inn Laval

10/10 Excellent

Annie

Stayed 1 night in Dec 2023

10/10 Excellent

Hala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t check in. We canceled the booking police was preventing anyone from going in
Stayed 1 night in Dec 2023

8/10 Good

ISABELLE

Stayed 1 night in Dec 2023

6/10 Okay

Albert

Stayed 1 night in Dec 2023

10/10 Excellent

Travis

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Francois

Stayed 1 night in Dec 2023

8/10 Good

Jocelyne

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Stayed 5 nights in Dec 2023

10/10 Excellent

Venkata

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a business stay, room was cleaned everyday, beds were comfortable. I was impressed by the breakfast options at the downstairs restaurant and dinner at Chez Lionel, both were significantly better than any hotel restaurant of this star level. Staff were pleasant and helpful.
Stayed 3 nights in Dec 2023

8/10 Good

David, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young hockey teams. Doors opening and closing during night.
Stayed 7 nights in Dec 2023

6/10 Okay

HATCH

Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Laval - positive, excellent stay
Holiday Inn Laval - positive, excellent stay Hotel honored request for room location. Reception very friendly & helpful, especially Linda. Housekeeping was flawless. Carpet somewhat dated, but clean. Overall stay very satisfied. Would stay there again.
Stayed 3 nights in Oct 2023

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Franco

Stayed 1 night in Nov 2023

6/10 Okay

ERIC

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
won't try again
La chambre sentait la cigarette et j'ai pas dormis de la nuit car un bruit venais de derriere ma chambre, sale mécanique ou quelque chose comme ça. Déçu pour un hotel de ce prix.
Stayed 1 night in Nov 2023

6/10 Okay

Hermann

Liked: Staff & service, amenities
No safe for my personal stuff, no water pressure at the shower, and pool remains closed for week’s day!!!
Stayed 6 nights in Nov 2023

2/10 Terrible

Benoit

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thanks
Stayed 1 night in Nov 2023

8/10 Good

Stephen

Liked: Staff & service
Stayed 2 nights in Nov 2023

8/10 Good

ELLI, VAUGHAN

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, but bathroom outdated
Stayed 1 night in Oct 2023

10/10 Excellent

Mélanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Randolf

Room was clean
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean and safe. Would recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Lakveer

Stayed 1 night in Oct 2023

10/10 Excellent

Joanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, great hotel, fantastic restaurant beside the hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Renee Lea

Stayed 4 nights in Oct 2023

10/10 Excellent

Francis

Stayed 1 night in Oct 2023

8/10 Good

Sylvie

Stayed 2 nights in Oct 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly environment. Enjoyed my stay
Stayed 1 night in Oct 2023

10/10 Excellent

Sandeep

Traveled with family
Polite Staff
Stayed 1 night in Oct 2023

8/10 Good

Amrinder

Stayed 2 nights in Oct 2023

4/10 Poor

Sebastien

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023