Ratings based on 313 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Connecticut

Affordable hotel close to Le Carrefour

Posted Jun 27, 2015
Pros: The staff were very friendly & helpful
Cons: A bathroom or changing room accessible from the pool would be great!
Location: Le Carrefour Mall across the street. Cosmo Dome around the corner. Metro station 10 min drive away (providing easy travel to Montreal)
Affordable Across the street from the largest (& unique) mall in Laval. Easy access to the Metro. Great breakfast as well as a family friendly sports bar next to the hotel. Small but warm pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from NRH, TX

Family Roadtrip

Posted Jun 21, 2015
Stayed 3 nights. Fantastic staff. Restaurant breakfast excellent. Not buffet (nothing against buffets) and 2 vouchers per day. Across street from nice mall. Easy access to highways in and out of Montreal. Very clean rooms and ample parking. Public transit very convenient.
3 out of 5
Recommended
for Everyone
by A verified traveler from kim

Nice

Posted Jun 13, 2015
Good location for shopping and for taking bus to subway. Very helpful. Staff is great. Food was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2015
great Hotel, clean and friendly staff. we arrived late and they did not have our coupons for the free breakfast, for the next morning. when we woke up they where waiting under the door for us.. great location also.
Comment from Hotel Management
Jun 12, 2015 by Frederic, Hotel Management
Dear guest Thank you for your evaluation on Expedia.ca. It's always a pleasure to ear good reviews about the service our guests receive. We always keep our promise, it's a must in hospitality. You reserved a rate with Breakfast and instead of making you wait at time of check-in, we preferred to bring them directly to your room a little bit later. It will be a real pleasure to be your host again in the future. Truly yours Frederic Bilodeau Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Convenient location and friendly service

Posted Apr 28, 2015
Pros: Cleanliness and all the staffs from front desk to housekeeping were very friendly and welcoming.
Cons: A tad pricey compared to Best Western where other family members also stayed.
Location: Close to shops and restaurants...awesome convenience!
My husband and I couldn't have been happier with the service! My kids loved it as well.
Comment from Hotel Management
Jun 12, 2015 by Frederic, Hotel Management
Dear Family We enjoy to see that all your family couldn't have been happier with the service. We are really competitive with our Quality/Price calculation and are glad to see that you choosed the Holiday Inn Quality and hope it will be the same at your next visit. Truly yours in hospitality Frederic Bilodeau Front Office Manager
Comment from Hotel Management
Jun 12, 2015 by Frederic, Hotel Management
Dear Family We enjoy to see that all your family couldn't have been happier with the service. We are really competitive with our Quality/Price calculation and are glad to see that you choosed the Holiday Inn Quality and hope it will be the same at your next visit. Truly yours in hospitality Frederic Bilodeau Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Holiday Inn in Laval

Posted Apr 13, 2015
I was absolutely displeased with the fact that because I make the reservation with expedia there is no points for the stay I do not know who is the party who decides that but i cannot make any future reservations with expedia for Holiday Inn if tat is the case
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2015
Belle localisation. Chambres petites pour les familles. Déjeuner inclus et souper pour les enfants à la Cage aux Sports.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
good location. room ok sports bar connected was comfortable
Comment from Hotel Management
Apr 24, 2015 by Frederic, Front Office Manager, Hotel Management
Dear Traveler, Thank you for sharing about your recent experience at our hotel. We always appreciate to hear from our guest. Many of our guests appreciate the restaurant La Cage aux sports and we think it's a plus value to our hotel. Once again, Thank you and it will be a pleasure to welcome you again in the future. Sincerely Frederic Bilodeau Front Office Manager
Comment from Hotel Management
Apr 24, 2015 by Frederic, Front Office Manager, Hotel Management
Dear Traveler, Thank you for sharing about your recent experience at our hotel. We always appreciate to hear from our guest. Many of our guests appreciate the restaurant La Cage aux sports and we think it's a plus value to our hotel. Once again, Thank you and it will be a pleasure to welcome you again in the future. Sincerely Frederic Bilodeau Front Office Manager
2 out of 5
by A verified traveler from Val d'Or

Correct sans plus...

Posted Mar 15, 2015
lit super confortable, tranquille a souhait mais l'hôtel a un sérieux besoin d'être revemper.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Close to convention site

Posted Mar 14, 2015
Pros: Sports bar
Overall the hotel did what I needed it to do. Staff was ok. The sports bar had a great vibe but terrible food