Ratings based on 476 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A nice place to stay

Posted Mar 25, 2015
Everything was lovely. The staff was nice, the facilities were nice, the rooms were nice. I would absolutely stay there again. The only issue for me was that the lobby is currently under construction, and although I can tell that it's going to be beautiful, I would have really liked to see it finished. :)
Comment from Hotel Management
Mar 28, 2015 by Annie, Hotel Management
Dear traveler, Thank you for taking the time to share your comments with us. We are looking forward to welcome you back so that you can see the renovations completed! Best regards, Annie
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gatineau

Looking up

Posted Mar 5, 2015
Pros: Hotel is in a great location, and very accessible.
Cons: Can't wait to go back when renovations are done. It its going to look great!
Location: Close to the Science Centre, and other museum, as well being across the street from the Palais des Congrès of Montreal and the Metro.
Although being renovated, the hotel was clean, and all services were up and running. Room was clean, staff was professional and very friendly. Pool was a little on the warm side but very clean.
Comment from Hotel Management
Mar 12, 2015 by Annie C, Hotel Management
Dear LPP, Thank you for taking the time to share your comments with us. I am trilled that you enjoyed your stay, and yes! the hotel will be beautiful once all is complete! We already see the difference! Looking forward to welcome you back! Annie
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kemptville Ontario

Great location for family weekend away

Posted Mar 2, 2015
Pros: Location! Kids loved the pond in the main lobby and around the restaurant.
Cons: Renos will make a nice difference! Could compensate that by offering free parking? or discount in restaurant?
Location: Two blocks from Notre Dame Basilica, one block from Congress Centre, one block from Chinatown pedestrian area, 4 blocks from Saint Catherine.
We stayed here for two nights as a wkd getaway with our teenaged children. The location was perfect for walking around Old Montreal, visiting the Congress Centre, and walking to Rue Saint Catherine. It was easy to get to from the 720. Staff were very helpful and friendly, breakfast buffet was good but overpriced. It is clear that the hotel is undergoing renovations and you can tell that it needs it. The pool area was clean but a little rundown. However, plenty of clean towels were available and the hours were good. Our room seemed a little shabby (back of door was chipped and peeling) but the beds were very comfortable and the sheets, pillows, blankets were great quality. Lack of pay-per-view movies was disappointing, and it took a while for the room to warm up once we'd adjusted the heating unit.
Comment from Hotel Management
Mar 12, 2015 by Annie C, Hotel Management
Dear Lana, Thank you for taking the time to share your comments with us. I am pleased that you enjoyed your stay! We are looking forward to welcome you back, Annie
4 out of 5
Recommended
for Everyone
by A verified traveler

Près du métro et du centre des affaires

Posted Jan 31, 2015
j'assistais à une formation dans cet hôtel. Le service et les installations sont excellents
4 out of 5
Recommended
for Families
by Louisfrom Ste-Anne des plaines

Pur plaisir !

Posted Dec 23, 2014 on Hotels.com
Nous y sommes allé par plaisir et c'est ce que nous avons eu.
Comment from Hotel Management
Mar 7, 2015 by Annie, Hotel Management
Cher Louis, Merci d'avoir pris le temps de nous faire part de vos commentaires. Je suis très contente que vous ayez apprécié votre séjour parmi nous. En espérant vous revoir de nouveau, Annie
3 out of 5
Recommended
for Couples
by Rémi

This traveler left a rating score only Posted Dec 7, 2014 on Hotels.com
3 out of 5
by A verified travelerfrom Québec

Ont se cherche

Posted Dec 3, 2014
Pros: Pas grand chose
Cons: Recommencer l'hotel
Location: Assez plaisant le quartier Chinois pour de grande marche rt un certain dépaysement
Bien du trouble seulement pour trouver la porte principal et le stationnement pas beaucoup d'indications,les déjeuner sont servi à 06:30 am le matin pas pratique quand tu commence à travailler à 07:00 am. Aucun restaurent rapide dans le coin vu que c'est dans le quartier Chinois et qu tout les restaurant sont asiatique assez difficile avoir deux oeufs et bacon à un prix modique. Pickup s'abstenir le stationnement intérieure est fait pour petite voiture. J'ai même accrocher mon pare chock avant pour être en mesure de sortir comment ceci vas coûter ?
Comment from Hotel Management
Dec 9, 2014 by Annie, Hotel Management
Bonjour AL, Merci d'avoir pris le temps de nous faire part de vos commentaires. Je suis désolée que votre séjour parmi nous n'ait pas été plus agréable. En espérant vous recevoir de nouveau. Annie
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2014 on Hotels.com
1 out of 5
Recommended
for Families
by A verified traveler

很差

Posted Nov 20, 2014 on Hotels.com
房間很髒,床上都是頭髮!還有蜘蛛。
5 out of 5
Recommended
for Business Travelers
by A verified traveler

thanks

Posted Nov 17, 2014 on Hotels.com
Location was perfect for our needs. Hotel staff was very friendly and professional. Room was comfortable and clean. Perfect place for our needs. I will stay here again next time in town. Only down fall is its paid parking.
Comment from Hotel Management
Jan 24, 2015 by Annie, Hotel Management
Dear Traveller, Thank you for taking the time to share your comments with us. I am thrilled that you enjoyed your stay with us! We are looking forward to welcome you back, Annie