Ratings based on 524 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Brittany from Ontario

Expected more.

Posted Jan 4, 2014
Location: Great location!
The room we had was very clean and spacious. Although we had a kitchenette, supplies were limited. Our bathroom handle broke off on the first use and the soap shelf inside the shower was literally falling off the side. Some of the staff could have been a little more friendly (valet!!!). I will probably try a different hotel when returning to Montreal as we had an "ok" experience with Hotel Le Crystal.
3 out of 5
by A verified traveler from Vancouver

good location, quite serviceable.

Posted Jan 4, 2014
Pros: good location, comfortable bed, great bathroom.
Cons: it looks like it came out of a box, nothing interesting in the decor. It was very comfortable, just boring. The staff were relatively friendly.
Location: close to the Metro, close to rue Ste. Catherine - shopping.
This hotel is fine - clean, good condition, but altogether uninspiring. It would likely appeal to someone travelling on business who doesn't want any surprises.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2014
5 out of 5
Recommended
for Everyone
by Tony from Montreal

Does the job

Posted Jan 2, 2014
No complaints Overall nice experience
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2014
5 out of 5
Recommended
for Everyone
by Andre from Trenton, Ontario

Great location to downtown.

Posted Dec 30, 2013
Pros: Cleanliness and quality in fixtures and excellent room amenities.
Location: Bell Centre is a 5min walk, St Catherine st is a 5 min walk with shopping centres, stores and restaurants all around.
Great experience downtown very close to the Bell Centre and St Catherine st.
4 out of 5
Recommended
for Couples
by Paula from Quebec

nice jacuzzi

Posted Dec 28, 2013
Pros: Jacuzzi is amazing!
Cons: the mattress and pillows.
Location: Great location
incredible stay! but the staff was not warm-hearted. I book the executive suite and the mattress was not comfy at all and lets not talk about the sofa bed (its terrible). Everything else was exellent!
5 out of 5
Recommended
by Steve M from Toronto

Great penthouse view

Posted Dec 27, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2013
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2013