Ratings based on 830 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Great service, good location. They really accommodated five of us and a dog. The only issue was some reconstructions close to this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
We called about the air conditioning that was not working. The maintenance employee that came to service it stated we had the fan set on the wrong setting and that it "wasn't really hot in the room". We, as guests were warm as it was in the 80's that day. Come to find out the circuit breaker had to be switched over - then the AC worked. Other than that somewhat rude experience - everyone else was wonderful. Hotel was very clean. Room service was timely as well. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa, ontario

Best bed I've ever slept in at a hotel!

Posted May 1, 2015
Awesome hotel. Nice pool. Nice bed. Let us stay in later to sleep more and then gave us access to the pool/spa for an entire extra day. Will go there again !!
2 out of 5
by A verified travelerfrom maine

Check in is slow and staff is confused

Posted Apr 29, 2015
3 star hotel, good location with construction across street u get an early wake up, towels were cheap, food was cold for room service as we had b fast in room twice won't ever go back, fan in bathroom was broken not a top notch place by any count
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Apr 24, 2015
Awesome hotel in the heart of downtown Montreal will definitely be back
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Toronto

Fantastic

Posted Apr 6, 2015
Pros: Clean, new, modern, centrally located
Cons: Nothing
Location: Very close to downtown shops, and walking distance to Old Montreal
It was our third time in Montreal in 2 years and Le Chrystal was the best hotel that we stayed in. Comparable room and service to the usual Ritz Carlton, Four Seasons or Conrad hotels that we usually stay in. New, modern, and clean. I would not hesitate to recommend it to anyone. This will be our go to hotel on Montreal from now on.
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown - close to the bell centre

Posted Apr 1, 2015
Rooms were spacious - check in was quick. Great stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatchewan

Hotel /stay

Posted Apr 1, 2015
Pros: the location is perfect. We went to 2 Habs games, Bell Centre is right down the street. We could walk every where we wanted to go.
Location: Bell Centre Old Montreal St. Catherine Street Underground Mall
This hotel was absolutely perfect. The staff was friendly and helpful upon arrival. they spoke English and French. Good restaurants near by. Staff always had a smile when we walked in. Bar staff was very nice too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chanhassen, MN

Posted Mar 12, 2015
Pros: Everything
First visit to Montreal. Came to watch a Canadiens game. Hotel was 1 block from the Bell Center. The front desk staff was great. Gave us 2 maps and marked places to eat and things to see. Hotel was near or within walking distance of everything (underground shopping, Old Montreal and GREAT restaurants.) Room was spectacular. Construction going on right out our window but didn't disturb our sleep or visit. The bed was the most comfortable bed I have ever had in a motel. Plenty of pillows also.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Great location & comfy beds

Posted Mar 11, 2015
Comfortable bed, good food, nice views, friendly staff. Looking forward to staying there in the future.