All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 556 out of 1071 reviews" "
10 - Excellent
556
Rating 8 - Good. 371 out of 1071 reviews" "
8 - Good
371
Rating 6 - Okay. 91 out of 1071 reviews" "
6 - Okay
91
Rating 4 - Poor. 36 out of 1071 reviews" "
4 - Poor
36
Rating 2 - Terrible. 17 out of 1071 reviews" "
2 - Terrible
17
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Sumanth
Traveled with family and small children, Traveled with family
Bonjour, nous sommes enchantés de savoir que vous avez apprécié votre séjour à l'hôtel et que ce dernier était à la hauteur de vos attentes. Nous espérons vous revoir bientôt !
I gotta say I really like this hotel The food was OK. The rooms were nice and clean. The cleaners were nice would definitely come back. Will definitely recommend.
The rooms were clean and the pool was clean. The hot tub was left without a proper level of water so stopped working and was sucking air the second day of our stay and no one dealt with it. The continental breakfast was less than stellar but the dishes were clean.
Elevator not working! Bed had long hairs, when I called desk they barely spoke English and was telling me to wait the next day to fix the door. No non dairy milk
Very nice service, and clean rooms I have a great experience
Jaime
Stayed 1 night in Feb 2024
Response from Camille P. on Apr 14, 2024
Hello, we are delighted to know that you enjoyed your stay at the hotel and that it lived up to your expectations. We hope to see you soon !
6/10 Okay
Lianna
Traveled with family
Feb 26, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed for renovation and this was not disclosed at booking (but the elevator being serviced was). Beds were very hard and uncomfortable and the room was too warm even though the heat was turned off. The front desk was very helpful navigating transportation. Would have stayed in the city if we had known the pool was closed.
Hello William, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.
8/10 Good
Luc
Business traveler
Jan 23, 2024
Liked: Cleanliness, staff & service, amenities
Luc
Stayed 2 nights in Jan 2024
Response from Camille P. on Feb 4, 2024
Bonjour et merci pour votre 4 étoiles. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.
8/10 Good
Donghui
Jan 22, 2024
Donghui
Response from Camille P. on Feb 4, 2024
Bonjour et merci pour votre note ! Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.
Hello, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.
Bonjour Nancy et merci pour votre 10 étoiles. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.
8/10 Good
Anne-Lise
Traveled with group
Jan 17, 2024
Liked: Cleanliness, staff & service, room comfort
Anne-Lise
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Bonjour Anne-Lise, nous sommes enchantés de savoir que vous avez apprécié votre séjour parmi nous !Merci d'avoir pris le temps de nous laisser cette note de 8 étoiles. Au plaisir de vous revoir bientôt.
4/10 Poor
Nick
Traveled with partner
Jan 15, 2024
Liked: Cleanliness
Disliked: Staff & service
We had no problem with our two night stay: It was OK. But we had to cut our trip short due to an injury. However, trying to get any action from the staff about changing our reservation was impossible. Repeated communications were all ignored. No inclination by management to honour commitments made by staff. Very frustrating.
Nick
Response from sabra on Jan 17, 2024
We are sorry for the inconvenience, our priority is the satisfaction of our customers.however given that your reservation is through Expedia, we follow the procedure we would have to receive a request through them, and we did communicate with them through our front desk supervisor, and we refunded your night's stay.we are delighted to count you among our customers.
Bonjour Nathalie et merci pour votre 10 étoiles. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.
Bonjour Ephraim et merci pour votre 5 étoiles. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour et nous espérons vous accueillir très prochainement.
Bonjour Rodney, nous vous remercions d'avoir pris le temps de nous laisser cette précieuse note et nous espérons vous revoir très bientôt. Nous sommes très heureux de savoir que vous avez apprécié votre séjour !
4/10 Poor
Maria
Jan 11, 2024
Our
Maria
Stayed 1 night in Nov 2023
Response from Camille P. on Feb 5, 2024
Bonjour Maria, nous sommes navrés d'apprendre que vous n'ayez pas apprécié votre séjour. La satisfaction de nos clients est notre priorité, tous les commentaires permettent d’améliorer nos produits et services.Au plaisir.
The hotel was great and the room was clean, would definitely book here again. The hot breakfast was nothing great but we only popped down for a few minutes so weren't bothered by the lack of selection/quality.
Ashleigh
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Hello Ashleigh, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.
Clean and affordable hotel to stay. Little bit of a drive from downtown but worth it
Farzeen
Stayed 2 nights in Dec 2023
Response from Camille P. on Feb 5, 2024
Hello Farzeen, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment and we hope to see you again very soon.
Hello Alain, we are very happy to know that you enjoyed your stay. We thank you for taking the time to leave us this valuable comment. We will forward your comment to the departments concerned, the satisfaction of our customers is essential.We hope to see you again very soon !
Bonjour, nous sommes heureux de savoir que vous avez apprécié votre séjour. Nous vous remercions d'avoir pris le temps de nous laisser cette note de 8 étoiles !Au plaisir de vous revoir très bientôt.
6/10 Okay
Oumou
Jan 7, 2024
Oumou
Stayed 2 nights in Dec 2023
Response from Camille P. on Feb 5, 2024
Bonjour, merci d'avoir pris le temps de nous laisser cette note. Au plaisir de vous revoir bientôt.
8/10 Good
Batal
Jan 7, 2024
Batal
Stayed 1 night in Jan 2024
Response from Camille P. on Feb 5, 2024
Bonjour Batal, nous vous remercions d'avoir pris le temps de nous laisser cette note. Nous sommes enchantés de savoir que vous avez apprécié votre séjour parmi nous. Nous espérons vous revoir très bientôt.