Ratings based on 952 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Vermont
a rare findPosted Sep 26, 2014
Great location, decor, and good customer service. The downside is the process for valet parking. You have to double park in front and they move your car. The problem is you do not know this as the valet is inside the hotel so you have to leave your car, go inside and find out what to do and hope your car is not stolen of hit. After you figure out the process it works fine! I would definitely go again. The art work is all amazing.
for Everyoneby A verified traveler from toronto
Beautiful old style hotel in old MontrealPosted Sep 23, 2014
Fabulous old style hotel which was far more personal and elegant than your "chain style ones". The staff were charming and the art and sculptors in the building was amazing!!
for Everyoneby A verified traveler
Nice hotelPosted Sep 22, 2014
Great location for montreal convention centre. Next to the notre dame basilica and in easy working distance of the main shopping street
for Everyoneby A verified traveler from D
La belle LHotelPosted Sep 19, 2014
LHotel is a wonderful surprise. Hotel is in a beautiful building in a great location in old Montreal. The room was large and comfortable. The staff very helpful and kind. And a bonus was the extensive and fabulous pop art collection throughout the hotel. I highly recommend this hotel.
for Everyoneby A verified traveler from Calgary, AB
Wonderful building and locationPosted Sep 15, 2014
Pros: The room was incredibly large, the bed was comfortable and the room well maintained.
Cons: The room cards were overly sensitive, in the few days we were there we had to have them reset because they stopped working multiple times each.
Location: Old Montreal has a plethora of shops and attractions like the Notre-Dame Basilica as well as cafe's galore.
The building and the location were great. It was very close to the sights we wanted to see in Old Montreal. Most of the staff was accommodating and pleasant however there were some that really needed to work on their customer service skills. The evening staff was always awesome, they were always pleasant and were happy to assist us when we had questions or requests. They even had umbrella's to rent on a very rainy evening. We found that in Montreal in September nothing really started happening until after 11am and picked up in the evenings most of all with lights adorning the buildings and street performances.
for Everyoneby A verified traveler from Boston, MA
Great part of the cityPosted Sep 11, 2014
Cons: The only downside (due to the nature of its being a boutique hotel) -- no room service; but everything else makes of for this!
Just outside the Old Port of Montreal, great part of the city, easy walking. Like living in a museum. Rooms are beautiful; staff is friendly, professional and goes out of its way to make your stay perfect. I come to Montreal every summer for the past 5 years and always stay here.
for Everyoneby A verified traveler from Atlanta, Ga,
Nice in Old MontrealPosted Sep 10, 2014
Pros: The staff and the beauty of the room.
Cons: The WiFi service, while included in the price, was slow and intermittent.
Location: Great location!
From the moment we arrived we were met by professional and friendly people. The room was on the lobby level and had a distinctive European feel. Within easy walking distance to the river, shops and dining.
for Couplesby A verified traveler from Toronto, ON
Excellent, full-service hotelPosted Sep 7, 2014
Pros: - location, staff courtesy, valet, room service - rooms uniquely decorated, large, comfortable - easy check-in and check-out process
Cons: Nothing really.
Location: We were there for a wedding so didn't get around to do too much. Walked around and found some lovely restaurants in the evening.
This hotel was a very pleasant surprise. It's on the expensive side, but well worth it: staff were friendly and always professional. Valet service was very helpful and we only had to wait about 10 minutes for the car to be brought around (not a big deal - called from our room so it was outside waiting for us when we got there). Room service was the usual high-priced affair but food quality was excellent and you get plenty. The rooms were excellent: very large, probably in part due to the very high ceilings. Great art work. Very comfortable, and our room had a whirlpool tub that was great after a long day. Location was also excellent, and close to some wonderful restaurants. The only minor downsides were 1) the elevator broke for several hours, and we found this out on our way back from a wedding. Climbing stairs in heels and wedding gear was not easy but since it is a small hotel, it is a minor inconvenience; and 2) some confusion at the front desk re: room service. one person said it was available, and when I called back another person said it wasn't. A quick request that they call the kitchen to confirm cleared everything up. Overall, a great experience. We'll certainly look at staying again when we're in the area.
for Everyoneby A verified traveler from Winnipeg, Manitoba
Short, but amazing visit to Old Montreal.Posted Sep 2, 2014
Pros: The LHotel was in the perfect location for what we were seeing and doing. Very central and not far from the main attractions and great restaurants.
Location: Great location and just around the corner from the Basillica. We did lots of walking and saw everything we wanted to in a couple of days.
Spent 2 days in Old Montreal - first time in Quebec. Loved the history and the walking. Got addicted to the maple candy. We had fabulous meals and overall great time. Tried Fois Gras for the first time - pretty good. Took cabs to a few places instead of renting a car. Good decision! The hotel staff were very nice and gave us good advice for restaurants. They gave us a map with directions when we needed it. The fact that alot of the hotels and restaurants were historically used as something else was interesting. We do not speak French and everyone was able to communicate in English. This made our trip very enjoyable.
for Everyoneby A verified traveler
Great hotel in convenient localePosted Aug 31, 2014
Right from the first reception the perception of this hotel was top quality. Very clean nice large room. Great quality buffet breakfast. Couldn't do enough to assist.