Ratings based on 1,038 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom st eustache

Très bel hotel

Posted Dec 16, 2014
Pros: L'emplacement et c'est un hotel récent
Cons: La machine à glace sur l'étage ,le15. Était defectueux!
Location: Pour nous tout était a proximité et cela était planifie ainsi. Je connais bien le centre-ville et je n'ai pas été déçu .
Tout était parfait l'emplacement surtout était important pour notre séjour et tout a bien fonctionné . Le stationnement était important aussi et aucun problème la non plus .
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, very close to everything

Posted Dec 15, 2014
Cons: There's not exhaust fan in the bathroom, would suggest if they have any other alternatives, like air fresher or something else.
We traveled with baby and small pet, they provided crib and pet bed. The crib is very big to fit in a medium size of room, not easy to go around the crib.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton

I had a great experience staying at your hotel

Posted Dec 10, 2014
I have stayed in your hotel before and I wanted to stay there again. I have had a great experience staying there. Very friendly and accommodating staff. Perfect location for my needs. My plan was to drive to Montreal from Hamilton and stay there but, I didn't like the price you're charging for a room so I booked a package with flight from Toronto and a car rental. Again, I have noting but good things to say about your hotel.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Ottawa

Great Hotel

Posted Dec 9, 2014
Pros: Close to great restaurants, close to the train station, clean, friendly staff
Location: Close to great restaurants, close to the train station, close to the Montreal Museum of Fine Artsclean, friendly staff
We liked the Sheraton and would stay there again. It was close enough to the train station and Montreal Museum of Fine Arts that we could walk, even on a cold day, and close to streets of great restaurants. The concierge was especially helpful in trying to find us an interesting place to eat. We did not use the hotel's dining facilities - next time we would give them a try.
4 out of 5
Recommended
for Everyone
by A verified traveler

Rooms need a kettle

Posted Dec 4, 2014
The room is very clean and modern. But what it lacks is a kettle. A kettle should be a basic amenity. Hotel also charges $25/day for renting a microwave oven - I would expect the kitchen to allow me to warm up my kid's food instead
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom ottawa

stay at sheraton

Posted Nov 28, 2014
Pros: the staff!!! they were great! the rooms are very confortable and clean
Cons: access to a fridge in the room
Location: shopping and easy access to public transport
A very nice experience. Central location. Restaurant menu quite interesting. Staff very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Brunswick

Nice hotel located in the heart of the city

Posted Nov 23, 2014
Pros: Location is fantastic.
Cons: Free WIFI should be included. Wine at the bar is very pricey. $20 per glass with tax and tip
Location: Lots of shopping and restaurants near by
Overall I had a good stay at this hotel. It is well situated, the staff is friendly and the rooms and lobby are clean. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto, ontario

Mini vacation.... great hotel

Posted Nov 21, 2014
We arrived at little early but we still got to check in early which was great since we spent 6 hours +riding on the train. Hotel staff were very nice, room was clean and cozy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Hotel in the center of downtown.

Posted Nov 20, 2014
Clean rooms, no bugs. All rooms are close to the elevator. And the elevator is fast. 2 mins from Bell Centre. Very close to Metro station Peel. Too bad hotel doesn't have pharmacy. Avoid driving as parking is expensive. Buy daily transit pass. Bus to airport only $10 and is only a short walk down the street from Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown location. Easy access to parking.

Posted Nov 7, 2014
No issues. Met all expectations and then some. Bar was well located and service very good.