Ratings based on 1,297 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to bell centre

Posted Jul 30, 2015
Booked well in advance for two double beds with stipulation that no refund. Front desk clerk upon check in asked are you alone? Why do you need two beds? We are booked here and because of that I don't have the room you have requested, not to mention paid for. I will put you in a room with a king bed instead. I told him the room with two double beds was larger and he argued that room was same size. King bed room was smaller, cheaper and too noisy due to close proximity to other rooms. Beware you may pay the price for over booked hotel. No compensation for above issue.
3 out of 5
by A verified traveler from usa

33 floor rooms liked like a holiday inn.

Posted Jul 27, 2015
One of the concierge, Mr Albano was rude to other guests' children and seemed annoyed when we asked directions in town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Conveniently located, clean and comfortable. However, the wi-fi charge is ridiculous. Need to fix the electrical outlets in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Excellent hotel for the price and location

Posted Jul 26, 2015
The hotel exceeded my expectations for the price and location. The hotel staff was extremely friendly and accommodating . I also booked the tours with the hotel and they went out of their way to help us. The room was clean and big enough for the three of us. I will definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 23, 2015
Location: Close to shopping and restaurants.
Good but they did charge for storing our luggage from check out until when we left for airport.
5 out of 5
Recommended
for Couples
by A verified traveler from Miami

Hotel in great location

Posted Jul 21, 2015
Pros: We loved the breakfast which was included in the package. The bed was very comfortable. The pillows were the best. Had a good night sleep every night
Cons: The room rug could probably be shampooed more frequently. Provide better selection of TV channels.
Location: We picked this hotel for its location which is near many restaurants, the tourist information office, Parc Mont Royale and Vieux Montreal.
The room was small but comfortable for two with a great view of the city. The room was serviced appropriately on a daily basis. The general feel of the hotel is of comfort and convenience. The hotel staff was very welcoming and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel downtown.

Posted Jul 21, 2015
Hotel room was so hot. I tried to get the fan to go to cool mode and instead it just kept raising the temperature, turned it off eventually. Aside from this I had a great stay. Friendly staff and would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Niskayuna, NY

Nice hotel very close to the rail station.

Posted Jul 18, 2015
Great stay! We went for the weekend, great restaurants, site seeing, pubs and free shuttle to casino.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2015
beautiful facility and the staff were very friendly and helpful only minor issue was an ac unit in the room that seemed to rattle and woke us when it would turn on
5 out of 5
Recommended
for Everyone
by A verified traveler

COMODO Y AGRADABLE

Posted Jul 12, 2015
Pros: ESTA A UNOS CUANTOS METROS DEL AEROPUERTO DE MONTREAL, EXCELENTE PARA VIAJEROS
Cons: EN EL AREA DE LA PISCINA DEBERIA DE EXISTIR UN ESTANTE CON EL SERVICIO DE TOALLAS, YA QUE FUIMOS A NADAR Y NO HABIA ESTE SERVICIO
SOLO, ESTUVE UNA NOCHE, PERO TIENE TODO LO NECESARIO PARA ESTAR TRANQUILOS, ES MUY CONFORTABLE Y COMODO