Front of property

Reviews of Hotel Place d'Armes

4.5 out of 5
Hotel Place d'Armes
55, Saint-Jacques West, Montreal, QC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1056 out of 1376 reviews" "
Rating 8 - Good. 214 out of 1376 reviews" "
Rating 6 - Okay. 63 out of 1376 reviews" "
Rating 4 - Poor. 24 out of 1376 reviews" "
Rating 2 - Terrible. 19 out of 1376 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to major attractions and the staffs were very friendly. the floor in the room could be better (noise to walk on, big gaps between laminated floor)
Stayed 2 nights in Mar 2024
Response from The front desk team on Mar 28, 2024
Bonjour Jun, Thank you for your great rating and words about the hotel.We really appreciate your feedback!We hope to welcome you again in Montreal!Best regards.

10/10 Excellent

Gynelle, Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from The front desk team on Mar 27, 2024
Bonjour Scott,Thank you for your perfect rating and great word about the hotel.We really appreciate your feedback!We hope to welcome you in Montreal!Best regards.

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The front desk team on Mar 27, 2024
Bonjour Erin,Thank you for your perfect rating about the hotel. We really appreciate your feedback!We hope to welcome you again in Montreal!Best regards,

10/10 Excellent

Maggie

Stayed 2 nights in Mar 2024
Response from The front desk team on Mar 27, 2024
Bonjour Maggie,Thank you for your perfect rating about the hotel. We really appreciate your feedback.We hope to welcome you again!Best regards,

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, restaurant is really good. Booked a superior room this time which was nice enough but prefer the classic room we had on our previous stay. Location is great however light sleepers beware especially at weekends. Our stay was spoilt a little by the noise coming from the bar across the road from our room which went on until 4am.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 26, 2024
Bonjour Simon,Thank you so much for your kind rating and nice words about our staff. We really appreciate your feedback! Please feel free to reach out, so that upon your next stay with us, we can insure you have a 5/5 stay. We apologize that your night was interrupted by our neighbors.Best regards,

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked staying at Place D'Armes. It has an old world feel to it, but it's updated in all the right ways. The rooms were clean and comfortable with a bright clean bathroom with a great shower. High ceilings and wood floors distinguish the hotel from any chain hotel out there. Everyone was really nice. The restaurant was pricey, but worth it. The valet parking was easy, even when we just had to grab something out of the car. The location was perfect; it's right at Notre Dame which is a sight to see and also a great landmark for navigating around the city. Walking around Vieux Montréal was easy since the hotel is right there. We really enjoyed our stay at this hotel!
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 26, 2024
Bonjour Helene,Thank you so much for the lovely review, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you back on your next rip to Montreal.Best regards,

10/10 Excellent

serim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect harmony with classic and modern Late check out time Good location
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Bonjour Serim, Thank you so much for the lovely review, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you back on your next rip to Montreal. Best regards,

10/10 Excellent

Sara

Traveled with partner
Excellent location close to everything that you want to see and close to the subway so that you can explore further a field
Stayed 6 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Bonjour Sara, Thank you so much for the lovely review, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you back on your next rip to Montreal. Best regards,

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience! Top notch staff & service, lovely hotel, excellent concierge! Honestly, one of the best hotel stays we’ve ever had. They upgraded our room, sent champagne and dessert for my birthday, and just did everything right. Exceptional!!
Stayed 2 nights in Mar 2024
Response from The Front Desk Team on Mar 25, 2024
Bonjour Bridget, Thank you so much for the lovely review, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you back on your next rip to Montreal. Best regards

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 26, 2024
Bonjour Jill, Thank you so much for the perfect rating, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you back on your next rip to Montreal. Best regards,

10/10 Excellent

Indira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, restaurants, gym--all the facilities are excellent: spacious, well-appointed, with an eye to Montréal's history. The location can't be beat; it's a five minute walk to the Place d'Armes and the beautiful, historic Baslica in Vieux Montréal. The best of all, and what will have us coming back to stay again, is the people who work there. We felt so welcomed and cared for. The people at the front desk, the concierge, and the valets recognized us, were interested in us and our experiences, and did so much to make our stay comfortable and enjoyable. I want to mention especially the waiter in the Brasserie, Gavin: he is very special. The first night we went there to eat, the restaurant was suddenly flooded with customers. Although he was the only waiter on duty, he was infinitely patient, infinitely cheerful, infinitely attentive. I don't know how he did it! He made our dining experience lovely. Because of him, we returned to eat there on the last night of our stay in Montréal. All in all, we had a marvelous time and we will definitely stay in the Hôtel Place d'Armes again.
Stayed 3 nights in Mar 2024
Response from The Front Desk Team on Mar 25, 2024
Bonjour Indira ,Thank you so much for the lovely review, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We will make sure Gavin knows of your kind words. We hope to welcome you back on your next rip to Montreal. Best regards

10/10 Excellent

judd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been more friendly and helpful. Very generous with their time and attention. Always felt genuinely welcome and people seemed to enjoy their work. A few times they went out of their way to show me around, leaving their work stations to ensure I got where I was going, whether within the hotel or to point me in the right direction outside.
Stayed 5 nights in Mar 2024
Response from The Front Desk Team on Mar 24, 2024
Bonjour Judd,Thank you so much for the lovely comment! We are so happy to hear you enjoyed your stay at the Hotel Place d'Armes. It will be our pleasure to welcome you back on your next trip to Montreal.Best Regards

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and
Stayed 3 nights in Mar 2024
Response from The Front Desk Team on Mar 23, 2024
Bonjour,Thank you for the review, we are happy you enjoyed your stay! We hope to welcome you back on your next trip to Montreal!

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room and excellent service.
Stayed 2 nights in Mar 2024
Response from The front desk team on Mar 21, 2024
Bonjour Simon,Thank you so much for your perfect rating and beautiful words about the hotel.We really appreciate your feedback!Best regards,

10/10 Excellent

Joseph, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, spacious rooms, very friendly staff
Stayed 2 nights in Mar 2024
Response from The front desk team on Mar 21, 2024
Bonjour Joseph,Thank you so much for your perfect rating and beautiful words about the hotel.We really appreciate your feedback!Best regards,

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from The Front Desk Team on Mar 22, 2024
Bonjour,Thank you for the review, we are happy you enjoyed your stay! We hope to welcome you back on your next trip to Montreal!

10/10 Excellent

Luc

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Front Desk Team on Mar 22, 2024
Bonjour Luc,Thank you for the review, we really appreciate it. We hope to welcome you back on your next visit to Montreal!Sincerely

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the most attentive hotel staff on the East coast. They were friendly, helpful and very personable. I've stayed in a lot of hotels and this is one of the best experiences I have ever had. Kudos to the parking attendants, front desk staff, cleaning crew and management.
Stayed 1 night in Mar 2024
Response from The front desk team on Mar 19, 2024
Bonjour Tracy,Thank you for your perfect rating and beautiful words about our hotel. We really appreciate your feedback!We hope to welcome you again in Montreal!Best regards,

8/10 Good

Honglei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the middle of Old Montreal, very convenient.
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 19, 2024
Bonjour Honglei,Thank you so much for the kind review, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you back on your next rip to Montreal.Best regards,

10/10 Excellent

Pankaj

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. In the middle of downtown. Staff is amazing. Very professional and helpful.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 18, 2024
Bonjour Pankaj,Thank you for your perfect rating and beautiful words about our staff. We really appreciate your feedback!We hope to welcome you again in Montreal!Best regards,

10/10 Excellent

Zareefa

Traveled with partner
From the staff to the restaurants and room… spectacular!!
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 18, 2024
Bonjour Zareefa,Thank you for your perfect rating and beautiful words about the hotel. We really appreciate your feedback!We hope to welcome you again in Montreal!Best regards,

10/10 Excellent

Imke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was enormous. I greatly enjoyed my stay. I recommend it highly!
Stayed 2 nights in Mar 2024
Response from The front desk team on Mar 17, 2024
Bonjour Imke,Thank you for your perfect rating and beautiful words about the hotel. We really appreciate your feedback!We hope to welcome you again in Montreal!Best regards.

10/10 Excellent

Dany

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien!!!!
Stayed 2 nights in Mar 2024
Response from La réception on Mar 16, 2024
Bonjour Dany,Merci beaucoup pour votre parfait commentaire concernant l'hôtel. Nous sommes ravis de lire votre retour! En esperant vous accueillir de nouveau parmi nous!Tres cordialement,

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The front desk team on Mar 16, 2024
Bonjour Marlo,Thank you for your perfect rating about the hotel. We really appreciate your feedback!We hope to welcome you again in Montreal!Best regards.

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The front desk team on Mar 16, 2024
Bonjour Zoe,Thank you for your perfect rating and beautiful words about our hotel. We really appreciate your feedback.We hope to welcome you again in Montreal!Best regards,

10/10 Excellent

Mircea

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in old Montreal Lots of nice restaurants near by
Stayed 2 nights in Mar 2024
Response from The front desk team on Mar 13, 2024
Bonjour Mircea,Thank you for your perfect rating and beautiful words about the hotel. We really appreciate your feedback! We hope to welcome you again in Montreal!Best regards,

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is centrally located, old Montreal is great for walking around no car needed.
Stayed 3 nights in Mar 2024
Response from The front desk team on Mar 12, 2024
Bonjour Liz,Thank you so much for your perfect rating and beautiful words about the hotel. We really appreciate your feedback! We hope to welcome you again in Montreal.Best regards.

10/10 Excellent

Lorenzo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable hotel and experience.
Stayed 3 nights in Mar 2024
Response from The front desk team on Mar 12, 2024
Bonjour Lorenzo,Thank you for your perfect rating and great words about the hotel. We really appreciate your feedback!Best regards.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service. The location is perfect and close to many shops and amenities. Would definitely return and recommend!
Stayed 1 night in Mar 2024
Response from The front desk team on Mar 12, 2024
Bonjour James,Thank you for your perfect rating and beautiful words about the hotel. We really appreciate your feedback!We hope to welcome you again in Montreal!Best regards.

8/10 Good

Roxane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is elegant- really fits into the Old Montreal - old world vibe. The food was exceptional! I traveled with my 10 year old- the hotel food is not geared for kids, but there were a number of food places in walking distance. The staff and quality- also exceptional.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 12, 2024
Bonjour Roxane,Thank you so much for the lovely review, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you back on your next rip to Montreal.Best regards,

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 11, 2024
Bonjour Victoria,Thank you so much for your perfect rating. We really appreciate your feedback! We hope to welcome you again!Best regards,

10/10 Excellent

Perveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with wooden floors and a lovely bathroom. Shower unit was better than many 5* hotels I have stayed at. Staff were super friendly and helpful. Great restaurants serving excellent meals.
Stayed 2 nights in Mar 2024
Response from The Front Desk Team on Mar 10, 2024
Bonjour Perveen,We are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you once again on your next trip to Montreal. Best Regards

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor of the rooms - so classy and unique. Loved the hardwood floors (excellent for allergy sufferers). The bed was very comfortable. The staff were exceedingly helpful and polite. Room was clean although there was a rip in the bottom sheet on the bed and just a few signs of wear and tear in the room (scuffs in the paint). Be aware that the street is noisy so bring earplugs if you are a light sleeper.
Stayed 1 night in Mar 2024
Response from The Front Desk Team on Mar 9, 2024
Bonjour Debbie,Thank you so much for the lovely review, we are so happy you enjoyed your stay at the Hotel Place d'Armes. We hope to welcome you back on your next rip to Montreal.Best regards

10/10 Excellent

Akeeba, Lasalle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and comfortable
Stayed 1 night in Mar 2024
Response from The Front Desk Team on Mar 9, 2024
Bonjour Akeeba,Thank you for the review, we really appreciate the review! We hope to welcome you back on your next trip to Montreal!Best Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 3 nights in Feb 2024
Response from The Front Desk Team on Mar 7, 2024
Bonjour Michael,Thank you so much for the comment, we are so happy you enjoyed your stay. We hope to welcome you back on your next trip to Montreal!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and hotel. Great restaurant too
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 4, 2024
Bonjour Paul,Thank you so much for your perfect rating and beautiful words about the hotel. We really appreciate your feedback!We hope to welcome you again!Best regards,

10/10 Excellent

Tan Thanh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel in historic building that’s been renovated. Biggest plus is the excellent location that’s safe and central to destinations and amenities that are the baseline for all seasoned travelers. Hotel has really friendly staff, from the concierge to doormen to restaurant staff, with responsive housekeeping staff as well. Lobby smells nice with Le Labo products and toiletries that really grew on us. We were also upgraded to top floor which gave a nicer view but my boyfriend’s sleep was disturbed by outside noise next to the nightclub on the wing we were placed in. If you’re sensitive to noise, this might be an issue. I just wished I was greeted by the other concierge gal who spoke equally good English/French because I had a slightly hard time deciphering the French Canadian gal’s English and didn’t want to be impolite. My boyfriend made the fatal mistake of not reserving a table for the Japanese Kyo Bar attached to the hotel before our concert Saturday night, but luckily we were served at the hotel’s Brasserie 701 restaurant. Food was very tasty but not served on functional dinnerware. Example: caviar on lobster dish was too tiny to be picked up by the fork, it just slipped through, same issue with the deconstructed beet salad, couldn’t get the sauce with beets. I improvised with the spoon provided for my oysters as we were in a hurry and they were quite busy. But server made sure we got in/out in time for our concert. Overall, a lovely hotel experience.
Stayed 4 nights in Feb 2024
Response from The Front Desk on Mar 5, 2024
Bonjour Tan Thanh,Thank you so much for your amazing rating. We really appreciate your feedback and will pass the review on to our restaurant! We hope to welcome you again!Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 4, 2024
Bonjour Julie,Thank you so much for your perfect review, we really appreciate it! We are so happy you enjoyed your stay at the Hotel Place d'Armes, we hope to welcome you back on your next trip to Montreal!Best Regards,

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and so helpful. They upgraded my room to a suite and even left me a treat in my room for my birthday. The French restaurant was great and the food was amazing! Good location for walking to Old Montreal. Overall a really great experience!
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 4, 2024
Bonjour Jennifer,Thank you so much for your perfect rating and beautiful words about the hotel. We really appreciate your feedback!We hope to welcome you again!Best regards,

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great location
Stayed 2 nights in Mar 2024
Response from The Front Desk Team on Mar 4, 2024
Bonjour Lisa,Thank you so much for the comment, we hope to welcome you back on your next trip to Montreal. Best regards

10/10 Excellent

Suzanne

Stayed 3 nights in Feb 2024
Response from The Front Desk Team on Mar 23, 2024
Bonjour Suzanne, Thank you for the review, we are so happy you enjoyed your stay. We hope to welcome you back on you r next trip to Montreal!Best regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that could be improved is the lifts! Would happily stay here again.
Stayed 1 night in Feb 2024
Response from The front desk team on Mar 3, 2024
Bonjour Matthew,Thank you for your perfect rating and beautiful words about the hotel. We really appreciate your feedback.We hope to welcome you again in Montreal.Bes regards.

10/10 Excellent

Marie Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 3 nights in Feb 2024
Response from The front desk team on Mar 2, 2024
Bonjour Marie Joy,Thank you for your perfect rating and great comment about our hotel. We really appreciate your feedback!Best regards.

10/10 Excellent

aleksandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service - great stay.
Stayed 3 nights in Feb 2024
Response from The front desk team on Feb 29, 2024
Bonjour Aleksandra,Thank you for your perfect rating and great words about the hotel. We really appreciate your feedback!We hope to welcome you again!Best regards,

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Front Desk Team on Mar 20, 2024
Bonjour Anne-Marie,Thank you for the review, we really appreciate! We hope to welcome you back on your next trip to Montreal!Best regards

10/10 Excellent

Aleksandar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Feb 2024
Response from The front desk team on Feb 29, 2024
Bonjour Aleksandar,Thank you for your perfect rating and great words about the staff of the hotel. We really appreciate your feedback!We hope to welcome you again in Montreal.Best regards.

10/10 Excellent

Anatoly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 26, 2024
Bonjour Anatoly,Thank you so much for the lovely comment, we really appreciate it! We are so happy you enjoyed your stay at the Hotel Place d'Armes, we hope to welcome you back on your next trip to Montreal!Best Regards

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so comfortable and the staff are amazing!
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 26, 2024
Bonjour Julie,Thank you so much for the lovely comment, we really appreciate it! We are so happy you enjoyed your stay at the Hotel Place d'Armes, we hope to welcome you back on your next trip to Montreal!Best Regards

10/10 Excellent

Kevin

Stayed 1 night in Feb 2024
Response from The Front Desk Team on Mar 20, 2024
Bonjour Kevin,Thank you for the review, we really appreciate! We hope to welcome you back on your next trip to Montreal!Best regards