Ratings based on 1,654 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Boulder, CO
Amazing value in a great locationPosted Aug 2, 2015
I was very surprised with how large the rooms were. Even the common areas were very spacious. Everything was modern and clean and the staff were very friendly. Can't think of anything I would have wanted to change with our stay.
for Everyoneby A verified traveler
Posted Jul 31, 2015
Excellent location, gorgeous hotel! Would I absolutely return!
for Everyoneby A verified traveler from Philadelphia, PA
Nice hotel close to restaurants, shopping & metroPosted Jul 31, 2015
Centrally located in downtown & 20 minute walk to Old Port & Old Montreal.
for Familiesby A verified traveler from 日本
ダウンタウンにある素敵なホテルPosted Jul 30, 2015
by A verified traveler from albany
Used to be a great hotel - not up to par now!Posted Jul 28, 2015
Pros: The location is THE best! And, the pizza place down the street has fantastic food!
Cons: Funds should be allocated to replace deferred maintenance items and to hire staff members who can provide excellent service.
Location: The metro is very close, shopping, museums, local restaurants, Old Port is within a 10 minute walk.
Have stayed here for over 10 years on our 4-5 trips a year to Montreal. The absolute best location in center-ville, close to everything! The place has just about everything one would want in a hotel: large rooms, in-room kitchens with stove and fridge, free breakfast, on-site parking garage, swimming pool, exercise room, roof-top deck, restaurant on site. Unfortunately, we have seen a steady decline in room cleanliness and comfort in our last few visits over the past two years or so; room carpetings are getting worn and tattered, bathrooms not cleaned well, rooms not vacuumed, bath items (shampoo, soap, etc) not replaced, missing toilet paper - it seems like the staff has become too lackadaisical in performing their jobs! And the mattresses on the king beds (haven't stayed in a queen bed room) are hard as a rock and are unbearable after 3 nights! In addition, the noise level of guests has increased with the advent of younger groups of party-ers who take over the pool/deck area for loud drinking parties, as seen on our last 3 visits, Although the management did seem to take a stricter view this last time.
for Everyoneby A verified traveler
Posted Jul 28, 2015
Pros: big rooms
nice location, bigger room, friendly stuff, good stay
for Everyoneby A verified traveler from NS
Very Comfortable, close to metro and downtownPosted Jul 27, 2015
Pros: see above
Cons: The service is quite adequate
Location: Many outdoor eating establishments, Two of the venerable department stores near by. Major electronic store near by.Metro, ATM and banking close by
Nice room. full kitchen. Dishwasher. Very helpful housekeeping staff. Clean easy to use laundry facilities. Front desk very helpful. Air condition great. Bathroom pleasant.
for Everyoneby A verified traveler from NY, NY
Posted Jul 20, 2015
Pros: Great, friendly staff
It was the perfect location for someone new to Montreal
for Everyoneby A verified traveler from Australia
Comfortable hotel located in the heart of MontrealPosted Jul 20, 2015
Pros: The location was very convenient.
Cons: The sofa bed is too small for two teenagers to share. Thank fully the hotel was able to provide us with a roller bed, which fitted easily in the room.
Location: Everything is within reach of theis hotel - shops, restaurants, transport.
Although a little old, our room was large, clean and suited our family needs.
for Familiesby A verified traveler
Große Zimmer, hervorragende Lage, tolle ausstattunPosted Jul 20, 2015
Pros: Tolle zimmer
Für Familien hervorragend geeignet, große Zimmer, guter sportbereich