Ratings based on 1,320 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2015
It was very beautiful. Exactly how it looks in the pictures.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Nice hotel, but pool is not as advertised

Posted Feb 17, 2015
Great room, very clean. But I was very disappointed with the pool. On the website it look as if the pool is indoors and extends to the outdoors. Not the case. The VIP pool deck they talk about has two chairs and room for about three people. The entire pool is outdoors and very tiny.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to everything

Posted Feb 15, 2015
Very relaxing wonderful stay will definitely book this hotel again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
Wonderful experience! Beautiful rooms, great location!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, ON

The quality has decreased from my last stay...

Posted Feb 9, 2015
Pros: Staff were friendly and accommodating and valet service was fast.
Cons: Attention to detail, and if you need to re-shuffle a guest, at least offer to collect and move their bags if you need to send them to another room.
When we went up to our room, someone had already checked into it (always lock your door when you check in so someone doesn't try to enter your room after you!!) so we had to go back downstairs and check into another room. Cleanliness of the room was good overall, but the lotion in my bathroom was half used and had not been replaced, and there were a few rogue black hairs found in the shower (I am blonde). Overall, I think the quality of the hotel is good, but they need to pay more attention to the details as frequent travelers expect this.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Hockey week in Montreal

Posted Feb 9, 2015
Pros: The hotel was excellent close to the restaurants and shops . The hotel staff was very nice and helped me by recommending the best restaurants nearby.
Location: The hotel is walking distance to the shops, restaurants and bars. It is also close to the Bell Center, home of the Montreal Canadiens.
I had a great time. This is not my first time to Montreal. I try to go every two years and catch three to five Montreal Canadiens' games. I have been a fan of the Canadiens for 52 years.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Nice hotel

Posted Feb 8, 2015
Great, friendly staff. Valet parking was included in rate so a bit discounted. Room was a little on the small side but very nicely furnished. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon

Posted Feb 8, 2015
Very nice location for shopping, restaurants and hockey games... We walked everywheres!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H columbus ohio

Nice hotel in Centre of Montreal

Posted Feb 8, 2015
Marco the bellman was most helpful with spots for food and getting around in general
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location perfect stay

Posted Feb 2, 2015
Truly recommend it - restaurant was amazing. Room was very clean. Staff was very friendly.