Ratings based on 1,243 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 14, 2014
Easy walking distance to Place des Arts and Crescent St where we like the restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Great location, clean and very nice decor

Posted Dec 13, 2014
Pros: Everything
Location: Lots of restaurants and shopping close-by. If you want to get on the hop-on hop-off tour, it is a couple of blocks away.
Spent a couple of nights in Montreal. Loved the hotel's location. Walking distance to nice restaurants and shopping. The rooms are lovely and very clean. I would stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nuitée pour affaires

Posted Dec 1, 2014
Pros: Très pratique, au cœur du centre-ville de Montréal; idéal pour les gens d'affaires
Cons: Le restaurant est très..très bruyant!
2 jours de réunions au centre-ville de Montréal. 5 minutes de marche des principales tours à bureaux. Accueil chaleureux et rapide. Restaurant excellent mais très bruyant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

We enjoyed cosy atmosphere in lobby.

Posted Nov 26, 2014
Hotel near cinema, opposite to subway and close to shops and restaurants. We will certainly come back as room spacious clean complete with amenities. One of the best jotels I've ever stayed in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful boutique hotel in downtown Montreal.

Posted Nov 25, 2014
Pros: Location, cleanliness, cozy bed, free cup of coffee in the room.
Cons: Found the glass wall between the washroom and bedroom a little strange.
Location: Enjoyed a quick walk to Reuben's Deli for lunch; shopping along St. Catherine's and McGill University.
Enjoyed one night stay in this beautiful, modern boutique hotel in downtown Montreal. Bed was so cozy. Enjoyed the restaurant too!! Friendly staff and extremely helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Loved this hotel

Posted Nov 21, 2014
Pros: Seriously, everything!
Cons: I was only there one night, so I don't think I am in a position to suggest
Location: Location was perfect for me, but I was there on business and didn't have time to check out anything. And it was freezing so I wasn't going to be doign
My assistant booked everything for me and when I saw the price of hotel and airfare I assumed that the hotel could not be that great, because the deal was so good. - but from the moment i walked in, I knew it was going to be a good experience. Location was excellent as it was 10 minutes from all of my downtown meetings. Staff was lovely. Room was very comfy, in fact I am now looking into buying one of the pillows (new of course). I just can't say enough. Only that i hope I can get this deal again in the future. I also heard that even in winter their pool is heated and open at certain times and that people actually use it. I didn't have time to try being their only one night, but I would consider it next time
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful décor, close to everything

Posted Nov 20, 2014
Pros: Décor. Excellent beds, with duvets. Within walking distance of shopping, restaurants, Bell Centre and Museum of Fine Arts. Fluently bilingual staff.
Cons: Insufficient lighting by bathroom mirrors.
Location: Close to shopping, restaurants, Bell Centre and Museum of Fine Arts. Subway station across the street.
Beautiful décor with special touches, like lemon grass with bathroom toiletries. One block from St. Catherine's shopping, and within walking distance of Bell Centre and Museum of Fine Arts. Would definitely return.
1 out of 5
by A verified travelerfrom gatineau

Terribly unhelpful staff!

Posted Nov 17, 2014
The staff are absolutely useless if anything goes wrong. Twice I have stayed here (on business) and have experienced difficulties which have led to huge delays in being checked in. Once I forgot the pin for my credit card, and once my credit card itself went missing (I had already paid in full online so this should not have been a problem). On both occasions, what should have been a minor nuisance that a customer-service oriented staff would immediately have sorted out, was turned into a nightmare by blindly procedure-bound staff who forced me to spend over an hour in the lobby making countless phone calls in order to solve a problem that shouldn't even have been a problem in the first place. My plans for the evening were ruined on both occasions due to the unhelpfulness of the staff. I will not ever be staying here again and will urge my work colleagues to avoid staying here either. There are plenty of other hotels in Montreal with far more congenial and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Huntsville, Ontario

Great hotel close to shopping and restaurants

Posted Nov 17, 2014
Stayed here for a quick trip to Montreal and had wonderful time. Hotel staff we very helpful and friendly and our room was very comfortable. Will stay here again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Nice central hotel in downtown Montreal

Posted Nov 16, 2014
Pros: I love how quiet this hotel. I could sleep soundly without being disturbed. I also enjoyed the outdoor salted pool in the crisp fall nights. ;-)
Cons: Nothing...everything was up to standard and beyond. Much better than Fairmont Queen Elizabeth in Montreal! Much newer, cleaner and spacious.
Location: Shopping at Simons is just 2 minute walk. Close to everything as I am a walker!
Hotel was in a great location and close to the subway, shopping and walking distance to major locations. The staff were very friendly and made some very good suggestions as to where to eat, what to see and the best shopping areas base on my taste. They also left me a Birthday Card in my hotel room when I had arrived. It was a nice touch and I really appreciated it.