Ratings based on 676 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location central to many things

Posted Jul 9, 2014
Pros: Great staff very friendly
Cons: Cleanlyness
Could not of had a better hotel. Pleased with overall experience
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice hotel but over priced for the experience

Posted Jul 8, 2014
Pros: Location
Cons: Food at the restaurant and room service
Good experience on the whole. Good location, clean hotel, average food
4 out of 5
Recommended
for Families
by A verified traveler from Ottawa, Ontario

Downtown room with Room!

Posted Jul 7, 2014
Pros: Great location! Walking distance to downtown and old Montreal. Large rooms with lots of space for family luggages!
Location: Near everything you wish to do.
One nighter in Montreal for Cirque du Soleil and Festival de Jazz with three kids and three grand parents! Required valet parking was disappointing, but worked out great afterall. Great greeting! No need for vehicle once there. Walking distance from old Montreal, downtown and metro station if you wish to go further. Sunday check ins a little tought because of their 3pm check-out policy...kids and grand parents were getting impatient! Large clean rooms with nice washrooms. View is not the best, but you're there to sleep anyway, All in all very good place to stay in downtown Mtl...will return!
4 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel, centrally located.

Posted Jul 6, 2014
Pros: convenient
Cons: rooftop bar
we were up for bike riding and jazz fest. the weather was fantastic, we never had to touch the car while we were there. bike routes were the best
3 out of 5
Recommended
for Business Travelers
by A verified traveler from ontario

So much money for such a poor view.

Posted Jul 6, 2014
Pros: Staff were exxtremely nice. Close to everything.
Cons: The view. Floors in room were dirty.
We paid over 300 dollars a night for a wonderful view of a brick wall :(. We were in a corner of the hotel away from other guests ?because we had two babies?
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

GREAT location for the Montreal Jazz Festival

Posted Jul 4, 2014
Pros: The friendliness and helpfulness of the staff and the spaciousness of the room
Cons: The view of outside from the room in which we stayed.
Location: Nice quiet walk to the Jazz Festival; lots of restaurants nearby
We had a very enjoyable stay. The buffet breakfast was very tasty- full of variety . The room was spacious, comfortable and clean. The view could have been better. We will choose this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Old Montreal

Posted Jun 29, 2014
I stayed there with my girlfriends for my bachelorette. The hotel is gorgeous and clean. The rooms were big and spacious, perfect for the 4 of us. Friendly staff and very helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jun 15, 2014
Pros: Room size
Cons: Better restaurant
Very good stay and confort. Staff is friendly and helpful
3 out of 5
by A verified traveler

Ordinary

Posted May 17, 2014
Everything was ordinary, except having a glass of wine at the bar. Maybe it was because CH won.
5 out of 5
Recommended
for Everyone
by K from NY

Kind and heartfelt service

Posted May 14, 2014
My car had been broken into and our bags stolen (from on-street downtown parking no where near the hotel) and after a couple hours with the police we were distraught and exhausted upon our arrival at the Westin. The staff were SO. KIND. As well as understanding and helpful. Maintenance patched up the window with a sturdy temporary covering, vacuumed up the glass. Reception gave us a coupon for two free drinks at the hotel bar, printed documents I had to submit to the consulate to claim my passport as stolen, checked in on us and made us feel so well taken care of after a shocking and negative experience elsewhere. They were in no way oligated to do all this for us as the incident didn't take place on their premises, and yet the staff we came into contact with over our 24h stay at the Westin were so earnestly kind and accommodating. The hotel itself--facilities, cleanliness, location, hotel restaurant food, etc.,--were amazing as well. I would strongly recommend this hotel, not just for the aesthetic and location, but because the staff know how to treat people like people, with compassion and patience, and from the heart (as opposed to professional superficiality). We are forever grateful to them for all they did for us!