Ratings based on 814 Verified Reviews
They paid and stayed. We double-checked. 4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyone
for Everyone
by Marie from Winnipeg, MB, Canada
A pleasant stay
Posted Jan 14, 2013
Cons: The pool and hot tub.
Location: Location was great. Close to main attractions, shopping, dining and public transportation.
The hotel was comfortable and well situated in the downtown area, close to main attractions and the staff was friendly and attentive. The one criticism we had was the about pool area. The temperature of the pool was frigid (in June!) and the temperature of the hot tub was lukewarm. No wonder these weren't well used. Otherwise, our stay was pleasant and we would consider staying here again.
Not Recommended
for Everyone
for Everyone
by A verified traveler
for business travelers only
Posted Jan 11, 2013
Pros: Location
Cons: Overall costs and extra charges
While Im sure this hotel is great for business travelers, they nickel and dime you for every possoble extra. The "free wireless internet" is one at an inferior speed but they are nice enough yo let you pay extra for an adequate speed service. The local calls are also an extra expense. To be out of the country staying at a hotel charging over $200 per night I did not expect to get a further bill for almost 6 dollars for placing two local calls to make reservations. The staff is friendly and the location very easy to navigate the city but I would recommend it only to business travelers that have their companies picking up the tab.
Recommended
for Everyone
for Everyone
by Jodi from Philadelphia, PA, USA
Stay here in Montreal
Posted Jan 9, 2013
Pros: The staff and the comfort.
Cons: The pool heater was broken
Location: perfectly located for both public transportation and walking
Everything we hoped for-amazing staff, clean, comfortable, conveniently located for both walking and using public transportation. The concierge staff were very helpful and never seemed to mind our many questions. Besides a full service restaurant on site there were several coffee shop type options for a quick breakfast to go!
Recommended
for Everyone
for Everyone
by A verified traveler
Pros and Cons
Posted Jan 8, 2013
Cons: Elevate to the metro is out of service.
Nice hotel, very comfortable, good location. Walking distance to Bell center and train station. Bathroom is too small compared with the size of the suite.
Recommended
for Everyone
for Everyone
by A verified traveler from NY, NY
Perfect and Convenient hotel for everyone!
Posted Jan 5, 2013
Perfect and convenient location. Metro is underneath the hotel! Short metro ride from downtown Montreal. 2nd time I've stayed at this hotel, 1st was for my bachelorette and 2nd with my husband for Memorial Day! Plus staff was so great from the bell boy, wait staff, to concierge!
Recommended
for Couples
for Couples
by A verified traveler from Ottawa, Ontario
Parking service
Posted Jan 1, 2013
Pros: Location, view
Cons: Parking service and showing signs of age
Location: Great. Right in the heart of town
The hotel was generally fine although it could use some upkeep It is starting to show it's age. There was a debate about who should get the tip for getting the car, the car attendant or the concierge. Customers should give the tip to the person of their choice. you could have a tip sharing system if you so chose. I shouldn't be told. I can't take this tip or I will get in trouble" Thanks. JP Suys
Recommended
for Families
for Families
by US traveler
Decent hotel in downtown with good service
Posted Jan 28, 2013
Pros: Service is great. Beds are very good.
Cons: Freezing water in the pool. Additional charges.
Location: Good location in downtown.
The staff is very friendly. Rooms on pictures seem larger than they are in real life. Water in the pool is freezing. Overall our stay was OK but I cannot give my review 5 stars due to additional charges like internet.
Recommended
for Everyone
for Everyone
by A verified traveler
great weekend
Posted Jan 28, 2013
The staff was great and the room was very nice, the only bad thing have to say was the heater for the heated pool did not work so could not swim...
Recommended
for Couples
for Couples
by Katie from Washington, D.C.
Gorgeous room with a lovely view
Posted Jan 28, 2013
It was rainy while we were in Montreal but being able to stay in this comfortable and lovely hotel made the entire trip incredibly romantic. All of the rooms have gorgeous views of Mont Royal or downtown; ours looked straight at the park. The metro is accessible from the hotel - it's just an elevator ride down from the main lobby. This also connects to the RESO - the "underground city," that allows for convenient indoor travel to many other places of interest when it's too cold/rainy.
Recommended
for Everyone
for Everyone
by A verified traveler
Great hotel
Posted Jan 26, 2013
Pros: Location and facilities
Location: In the heart of everything for sightseeing.
Heat facilities, near ground transportation, ie subway, buses and train station. We would stay there whenever in town.