Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

First Trip to Montreal

Posted Jul 24, 2015
Pros: The staff was friendly and helpful. It is well located for shopping and sightseeing.
Cons: Some of the high-tech features were confusing.
Location: The hotel is located near good shopping and many good restaurants and museums.
This was my first trip to Montreal. The excellence of the hotel added to the experience. The breakfasts outside, complete with the charming duck pond, were a very pleasant way to start the day. The room was spacious and the fancy bathroom was quite a surprise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Wonderful Stay

Posted May 30, 2015
We had a wonderful 3 night stay at the hotel. Booked an executive suite but got upgraded to thei Grimaldi Suite ! All the staff were very attentive, helpful and courteous. The hotel iPad a very convenient location to shops and testaurants. This hotell and staff truly live up to the brand.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent stay

Posted Apr 22, 2015
Pros: Top notch all the way.
Overall superb. Only one issue--AC wasn't working. Prompt service by technician. When unit could not be repaired quickly, was moved to another room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Feb 4, 2015
Great personalized service from Veronica. Called me after my booking to confirm next steps, and was there upon arrival to act as personal concierge. Great service!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Tremendous Hotel. Awesome location. 5 star!!

Posted Nov 18, 2014
My wife and I celebrated our wedding anniversary in Montreal and we made the best decision by staying at the Ritz! 5 star treatment! Simon the concierge was amazing!! He is worth it. Best place to stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent Hotel in the City of Montreal

Posted Nov 18, 2014
Pros: Excellent position, staff, cleanliness and luxury.
Cons: Nothing.
Location: We only had three nights at the Hotel, but there are a myriad of shops,boutiques, restaurants, cinema's, museums and art shows.
The Staff were very friendly, helpful and welcoming. Nothing was too much trouble. If you were up early ie 5am and sitting in the lobby working - then they would offer you refreshments. Upon arrival you were immediately offered water, as you were when you arrived back from a run. The surroundings were beautiful and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, close to shopping/dining/museums

Posted Nov 15, 2014
Not much to do in Montreal in winter, but we really enjoyed our stay at Ritz Carlton. Ordered room services a few times, food was delicious, and staff were really nice.
5 out of 5
Recommended
for Couples
by Ms Wayne from Los Angeles

A Great Montreal Hotel

Posted Oct 31, 2014 on Hotels
Ours was a very short stay: in at 3 pm and out at 5.30 am the next morning. Our room was beautiful in the traditional Ritz Carlton way, with a stunning bathroom loaded with amenities and good lighting. The toilet system was remarkable, but I'll let you discover for yourself when you visit. : ) A member of the staff gave us a detailed explanation on how to use all the high-tech lighting features, and coffee was delivered to our room at 4.30 am because of our early departure. Two thumbs up.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent

Posted Oct 26, 2014
Pros: Quiet! Superb room service. large rooms.
Cons: The noise of the automatic toilet!! Also the doormen could be more attentive to ordinary guests when monitoring crowds assembled to view celebs.
Location: Ideal location
Would stay again. Eat at the restaurant excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Bar

Posted Oct 12, 2014
Everything was perfect except after dinner we cane in - 9:30ish - to have an after dinner drink and the bar was closed Another day we had a drink that the bartender obviously did not know how to fix Other than that the hotel was grand Cidos to Anna - the Concierge for excellent directions and restaurant recommendations