Ratings based on 39 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 20, 2013
for Everyoneby Steffi from Sydney, Australia
Paradise was awaiting us in Moorea.Posted Nov 12, 2013
Pros: I particularly liked the location of the hotel on the island as we had the most beautiful white sanded beach right next to the crystal blue lagoon.
Cons: We received a couple of bottles of water when we arrived but the bungalow wasn't re-stocked with water everyday which other hotels offered.
Location: Best spot on the island with a beautiful beach. You can go snorkelling, diving, ATV tours to the middle of the island, boats tours around the island.
My husband and I went to the Sofitel on Moorea for our honeymoon from the 30.10.2013 to the 5.11.2013. We couldn't have asked for anything more perfect. As soon as we arrived, we were given refreshing welcome drinks and flower necklaces and friendly smiles from all the lovely staff. When we were driven to our room, we were actually taken to the Luxury Overwater Bungalow which we had booked for the last 3 nights of our stay. I then called reception to advise of the mix-up and was told that we had been upgraded to the best bungalow possible for our honeymoon. What a surprise!!! The bungalow was simply amazing and had everything you could possibly want, from an amazing semi-outside shower, two double washing basins, a glass-bottom floor where we could see the beautiful sea life, an outside shower, a very comfortable king-size bed etc etc The staff comes twice a day to prepare your room in the morning as well as evening and everyone is super friendly. Even through we travelled right at the end of the peak season, we had beautiful weather and 29 degrees every single day. The water temperature was 27 degrees so of course we went for a morning dip every day before breakfast. Things aren't cheap on Moorea and at the Sofitel but we were prepared and everything was outstanding and we had an experience of a lifetime. The hotel has a nice bar and two beautiful restaurants so there are enough options for food. Thanks Sofitel for making our honeymoon unforgettable!
for Everyoneby A verified traveler
Exquisite hotelPosted Sep 12, 2013
Cons: The main restaurant was a little poor.
I stayed in an overwater bungalow, and had the most relaxing vacation I've yet to experience. The staff are friendly, helpful and always pleased to see you. I was a single person staying amongst a plethora of Honeymooners. Although I was often asked if it was "just me," it never came with pity, and I was made to feel most welcome. The activities are really good. If you can, ask for Franky Frank for the safari tour. Be aware that it is expensive. As long as you're prepared for things to cost more than usual, you will have an exceptinal time.
for Couplesby Matt from Omaha, NE
Posted Sep 12, 2013 on Hotels.com
Excellent value. While Hilton and IC are nice too, they are much more expensive due to the hi number of shopping options within the compound. If you want a beautiful room without all the glitz of club med, this is the place. Beautiful over water bungalows--must get one!!!
for Couplesby Ingles from Currently - New Zealand
Pleasantly SurprisedPosted Aug 31, 2013
Pros: Slightly younger feel, very nice restaurant facilities (beach, dock, etc). Everyone has a bungalow (lower density that large blocks of rooms).
Cons: Quality of the food. Co-ordination of the staff.
Location: Moorea is a quiet island, and there isn't much you can walk to from the resort other than the public beach and the scenic lookout above the resort.
We went to Moorea for variety, and were looking forward to bora bora, but may have ended up liking Moorea and the Sofitel better in the end. Originally booked a beach bungalow, which I still think is the way to go, but were "upgraded" to an overwater. The over water was very nice, with exceptional snorkelling right off our deck. The water was very shallow, which meant you could see fish very well, but had to be comfortable with snorkelling in water that shallow. The views from some of the overwaters are not that good, and potentially a big risk. Inside the bungalow was nice, but not as new as in the website photos. The beach bungalows are right on the beach, and in general have very good views. This would be a great way to save a little money instead of the overwater. The only downside is there is a lot more foot traffic past the front of your unit as they are right on the beach. We found each of the dining facilities really beautiful, but the quality of the food was a let down. We found the staff very helpful and wanting to please, but seemed to lack a bit of organization. To us, this was a bit of the island charm, but could see how some people with less laid back attitudes could find this frustrating.
for Familiesby Thomas B. from Atlanta, GA
Great choice in Mo'oreaPosted Aug 18, 2013 on Hotels.com
We looked at a number of hotels on the island and we are super happy with the Sofitel. The staff were great, food was good, and the amenities and things to do on the island made this stay so much better than our Bora Bora stay.
for Everyoneby A verified traveler
The over water bungalow was very nice.Posted Jul 2, 2013
Location: It is only about a mile from the airport. Taxi is 1500 fpx per car to the hotel.
We stayed here back in 2000 and was nice. They renovated the hotel about 6 years ago and the room is more updated.
for Familiesby A verified traveler from Los Angeles
Best resort on MooreaPosted Jun 12, 2013 on Hotels.com
We just returned home from our amazing 8 day vacation to Moorea. We have been to Moorea twice before but it was the first time for us at the Sofitel. Out of all the options on Moorea the Sofitel offers the best bungalow experience. We stayed in a superior bungalow which has a private swim deck. I would highly recommend staying in bungalows 202-218 which face the lagoon and the beach, they offer the most privacy. The snorkeling is to die for and the views of Tahiti at sunset are to die for. Definitely a 5 star experience,
for Everyoneby Jim
Great place!Posted Jun 9, 2013
This is a truly beautiful place. Our only complaint was that they never had enough towels available at the pool - even though they had this complicated system of handing in a card to pick up a towel and retrieving the card when towel was returned - or supposedly you would get charged. Young man who ran the pool towel station was terrific - especially in as much through no fault of his he rarely had towels to give out!
for Couplesby Sherri from Orange County
trip of a lifetime!Posted May 29, 2013
Lets talk about the good first: -Moorea is incredibly beautiful and the hotel grounds is gorgeous! -Their over the water bungalows are comfy, clean and quite luxurious with an awesome view; I HIGHLY recommend booking one if you're going all the way to French Polynesia -The staff are very friendly and English was no problem -The lagoon is amazing; it lives up to all the photos and stories, the water is crystal clear! Now let's talk about the bad -The first few days were blissful, we swam every day with the sunrise and snorkeled as the sun set, it was heaven. Then...the kids started rolling in. Honestly the last day was kind of a zoo, when we went to check out, the lobby was FULL of people trying to check in and the staff looked overwhelmed. The infinity pool was plagued by kids; screaming, crying kids. I love kids, don't get me wrong, but people come to French Polynesia to get away from it all. This complaint was shared by a lot of the guests I was speaking with, so if you are honeymooners, maybe try to book a 21 and over resort. -No conditioner in the bathrooms; um...even Motel 6 has conditioner and Sofitel is a 5 star establishment! We literally had to pay $$$ for conditioner at the gift shop, seriously?? With the amount of money they charge I would think conditioner is a no brainer -At night they tend to throw loud parties for the locals. If you are a partier yourself you might not care, but I wanted to warn those who would be bothered by it.