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Reviews of SpringHill Suites Charlotte Lake Norman/Mooresville

3 out of 5
SpringHill Suites Charlotte Lake Norman/Mooresville
121 Gateway Blvd, Mooresville, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 332 out of 495 reviews" "
Rating 8 - Good. 112 out of 495 reviews" "
Rating 6 - Okay. 26 out of 495 reviews" "
Rating 4 - Poor. 15 out of 495 reviews" "
Rating 2 - Terrible. 10 out of 495 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jelena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suite with living room area. Very cozy and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

brittney

Traveled with family
Liked: Cleanliness, amenities
The rooms were big & spacious for a big family
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great suggestions for dinner, walk across street! Perfect!
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and accommodating to my family. The room was spacious and fit all five of us comfortably. I'd highly recommend SpringHill Suites in the future.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints at all. Very comfortable and spacious and terrific restaurant steps away. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Second time staying with family. Lots of food options around hotel parking lot. Pool is showing some signs of age, but otherwise great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Aaron

Stayed 1 night in Feb 2024

10/10 Excellent

Aahley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that this hotel had a convenient location. It was close in proximity to the highway, restaurants and shopping.
Stayed 1 night in Dec 2023

10/10 Excellent

Ugonna

Stayed 1 night in Jan 2024

10/10 Excellent

tina

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nelson, Port St Lucie

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Nov 2023

10/10 Excellent

Ruby

Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Stayed 1 night in Nov 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Travel
Our stay was pleasant. I do think an update might be needed. The hair products had fallen off the wall and weren’t replaced. The employee at the bar was not as friendly as I would expect. Breakfast was okay. My husband ask for a packet of pepper. There were none and was handed a regular pepper shaker. The breakfast wasn’t replenished very well. There was only skim milk available. These are just things I observed which I know can be addressed and improved upon.
Stayed 1 night in Nov 2023

10/10 Excellent

Tori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Rona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Mooresville location..
Stayed 2 nights in Sep 2023

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the suite room with the extra space. The breakfast was very nicely done!
Stayed 2 nights in Sep 2023

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

michael

Stayed 1 night in Sep 2023

8/10 Good

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything around the property was clean with the exception of the carpet. That needs to be replaced. The bathroom could use some upgrades but was clean. Breakfast was good but on the second day of our stay several items had ran out and no one was available to ask when any thing else would be brought out. The property was quiet and in a great location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Howard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Nicole

Stayed 1 night in Aug 2023

10/10 Excellent

Tracee Owens

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Springhill Suites of Charlotte Lake Norman/Mooresville! Our room was very clean, roomy, and nice. All staff were awesome!!
Stayed 3 nights in Aug 2023

8/10 Good

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Im
Stayed 1 night in Jul 2023

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful and pleasant. Room was very clean. Breakfast was good and selection reasonable. Pool is old, small and indoors and seems to be part of a rehab area. Location is excellent - close to an exit but very quiet, lots of very nice small restaurants in walking distance. Overall, very nice place to stay!
Stayed 4 nights in Jul 2023

8/10 Good

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay Overall
Despite there being a lot of kids in the hotel, it was quiet. Breakfast was so-so. No cereal…hmmm…interesting. Beds were comfortable and the room was large and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Scott

Disliked: Staff & service
Not enough staff. It took 20 minutes to check in. Room was a little dirty. We found hair in the bed.
Stayed 1 night in Jul 2023

8/10 Good

Brian

Stayed 1 night in Jul 2023

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean hotel and spacious room. The breakfast food was very good! The staff was friendly and courteous! I would highly recommend this hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is really easy to get to from the highway. Lots of convenient food options within walking distance. Unfortunately the whirlpool is out of order :(
Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the cleanliness, the staff were amazing and it was convenient to all. The only thing was that there was no shower gel and I had to ask for little tiny ones from the cart and the sheer window was torn. But those items did not affect how we felt about our stay. Thank you!
Stayed 3 nights in Jun 2023

10/10 Excellent

Beverly

Stayed 1 night in Jun 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mikia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

charles, euclid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, nothing to complain about
Stayed 1 night in May 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly
Stayed 1 night in Apr 2023

10/10 Excellent

Gerald L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely decorated and the staff was friendly and welcoming
Stayed 1 night in Apr 2023

8/10 Good

Dale

Stayed 1 night in Apr 2023

6/10 Okay

carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Nathan, Fonthill

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No amenities available
The pool did not work. The hot tub was down. The bar was closed. It just seemed like all of the amenities were down yet we had to pay full price.
Stayed 3 nights in Apr 2023

6/10 Okay

Shari

Traveled with family
The hotel was ok. We only stayed for one night.
Stayed 1 night in Apr 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was very loud and ran for a long time. Other than that, everything was fine.
Stayed 1 night in Apr 2023