Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lowell, MA

Nice hotel with many amenities.

Posted Jul 15, 2014
Pros: The bountiful continental breakfast was included with the room.
Cons: We would have liked a free newspaper in the morning.
Location: Steamtown Nay Aug Park Montage Mountain
The area attractions (Steamtown) we're fairly close by and the restaraunts and shopping at Montage Mountain were just around the corner. Room was clean and comfy,
2 out of 5
by A verified traveler

Book online

Posted Jun 12, 2014
Cons: This property does not seem to be using brand standard mattresses.
Location: If you elect to dine nearby do not use the Doc Magrogran's Oyster House near the mall. It is awful!
I called the hotel directly and received a price that was higher than the online price. When I informed the person on the phone that the online price was cheaper she checked with the manager to see if they could lower the price. The answer was "no". As someone who owns hotels this is a dumb error on the part of the revenue management and the manger in general. They elected to give up 25-30% of their revenue to a 3rd party source (Expedia) rather than lower the price to the online amount. If this were my manager they would be fired!
5 out of 5
Recommended
for Everyone
by A verified traveler

The cleanest hotel

Posted Jun 2, 2014
5 out of 5
Recommended
for Everyone
by Anna from NY

The cleanest hotel I've been to

Posted Jun 2, 2014
Very clean hotel the rooms smells very good and fresh they change the bed sheets everyday even if u not checking out the staff r very kind n helpful plus the price is very affordable. I would definitely recommend this hotel n would only reserve thereally every time I go to scranton.
5 out of 5
Recommended
for Everyone
by Laila from Staten Island, Ny

Very clean hotel, great service!

Posted May 27, 2014
Very nice and wonderfully kept hotel, we enjoyed our stay there. I loved how the pool was in its own separate building and stayed open till 12am. Very clean and nice rooms. Although the beds were uncomfortable and I didn't like the fact there wasn't a fan in the bathroom. Breakfast area was spacious and had good variety of breakfast choices. I also liked the fact the breakfast was until 10am.
5 out of 5
Recommended
for Everyone
by hani from Bayonne, NJ

clean, quite and amazing services

Posted May 27, 2014
very clean,quite and an amazing services. I will love to go back at any time.
2 out of 5
by A verified traveler

Don't bother!

Posted May 11, 2014
The hotel does not live up to the Hampton name. The hotel staff was slow and inattentive. I was locked out of my room every night and credit card double billed.
4 out of 5
Recommended
for Business Travelers
by Janet from Ontario

Easy to get to from interstate

Posted May 11, 2014
Pros: Very pleasant.
Cons: The signage for the Road itself is somewhat confusing.
Location: N/A
It was a brief stay enroute from Ontario to New Jersey.
5 out of 5
Recommended
for Everyone
by Penny from Norfolk Va.

Met Our Needs

Posted Apr 27, 2014
Pros: In a good location easy off and on to interstate.
Cons: Better pillows.
Location: We really did not have time for recreations due to the nature of our visit.
We were so happy that the staff went out of their way to accommodate an early check in for us. We had traveled from Virginia to attend my brother in-laws funeral. We needed to freshen up and change our clothes before going to the funeral home and the staff really helped make it happen by allowing us to check in as soon as they had a room ready. Loved the products in the bathroom especially the Neutrogena lotion. If I had any negative to report it would have to be the pillows, not very good quality. I will definitely recommend this hotel to others and will use it again when we come there to visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice view of the ski hill

Posted Mar 17, 2014
To get the Internet price staff told me I had to book online they refuse to just give the room at that price .... Once the booking was done online everything else was good ... The pool is nice not the warmest but nice hot tub is older looking did not use it... Staff in the morning very friendly especially the grounds keeper ... Beds where comfortable and they have duvet for the beds a nice change .... I would stay again but the price would have to be lower the room was 130$ Canadian I would pay more around 89$ Canadian for the room after you add all the taxes it would come close to 100$