Aerial view

Reviews of Citadelle Vauban Hôtel Musée

Citadelle Vauban Hôtel Musée
Le Palais, Le Palais, Morbihan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 136 reviews" "
Rating 8 - Good. 37 out of 136 reviews" "
Rating 6 - Okay. 4 out of 136 reviews" "
Rating 4 - Poor. 3 out of 136 reviews" "
Rating 2 - Terrible. 0 out of 136 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

T T T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay
Best part of our stay on the island. The monument is impressive, and the hotel staff was friendly and helpful. The restaurant menu is limited but we were happy with the ambiance and food. We would recommend the hotel for those who appreciate historical buildings
Stayed 4 nights in Jun 2021

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the citadelle with a unique view
Amazing location and view! walking distance to the center? Hotel with a rich history. Heated swimming pool and large room with a bathtub. We hope to come back soon!
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary location in the citadelle, amazing
Stayed 2 nights in Sep 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
amazing location
Fabulous location, needs a little bit of updating - the room was a luxury room with a balcony overlooking the sea which was fab but the shower was in the bath with no hook or screen so you had to sit in the bath to have a shower The customer service was very poor on arrival; we had struggled up the hill with bags from the port - i could not and still cannot see any info about a courtesy bus on the website - there was no one at the desk at 19:00; a member of staff had just walked out the door as i arrived with other guests but said nothing, staff were in the bar but no one came over or said anything until a phone rang when a manager came flying over - no eye contact or word with me answered the phone and then left! after 10 mins a member of staff came up - no word of apology and proceeded to give us a guided tour whilst we were carrying heavy bags Apart from this we had no dealings with hotel staff during our 5 night stay until departure which was dealt with very quickly and efficiently with a lift to the port
Stayed 5 nights in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Night (or 3) at the Museum
The Citadelle Vauban Hôtel Musée was certainly a fantastic experience. Staying in an actual fortified museum with so much history in every nook and cranny was something that we will never forget. The staff were extremely friendly and very helpful at check-in, showing us all the way to our room at the furthest reaches of the hotel. The room was extremely well presented and comfortable, and the view was to die for...looking out over the waterway towards Quiberon, and overlooking the harbour. Make sure you have a meal in the restaurant, as it was extremely good value for money, with the wait staff extremely professional and friendly. Also a visit to the museum (included in the stay) is a must. A fantastic way to visit Belle-Île-en-mer.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Get-a-way
Wonderful place. Quiet. Friendly staff, especially Dennis. Great location. Opportunity to get plenty of exercise.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible setting in a medieval fortress on a beautiful island
Stayed 1 night in Apr 2019

10/10 Excellent

K.P., Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful historic location for a short stay
The Citadel is an immense site and the hotel is full of character which makes it a very special location for a memorable short stay.
Stayed 2 nights in Jul 2018

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
An amazing historic building that is a hotel!
The hotel is an amazing historical building and we had fantastic views over the sea. The room was very large and comfortable. We enjoyed our stay and the island is a beautiful place, especially in the sun, with lots of places to explore. We hired electric bikes which was a first time experience which made getting around the island so easy. The hotel restaurant had a slightly limiting menu but there are plenty of restaurants in the town. Two slight negatives were the walking route from the port to the hotel is not clear, and at least 2 other couples lost their way. Also some of the staff seemed a bit indifferent in their approach to customer service.
Stayed 2 nights in Jul 2018

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely magical.
Staying at Citadelle Vauban is like taking a trip back in time. The place is a cornucopia of history and everything is so beautifully preserved and presented. Every day we discovered a new and intriguing secret passageway or dungeon. And the view over the ocean is breathtaking. I will definitely return :-)
Stayed 3 nights in Jul 2018

8/10 Good

Frederick, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revelling in history
An imaginative, respectful and interesting transformation of one wing of a tremendous fortress into a hotel; superb site dominating the harbour.

10/10 Excellent

Edward, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice on Belle Ile
This was a birthday visit and was perfect for us. The service was excellent as were all the facilities and restaurant. The staff were extremely helpful and I would definitely staff here again.

10/10 Excellent

Thomas, Royal Oak, Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle Hotel on belle Ile
A luxury hotel set in a 16th century citadel. A spectacular opportunity to stay inside a museum but with all the comforts. Restaurant on property is terrific. Staff couldn't have been nicer, went out of the way to make our stay memorable

10/10 Excellent

Bertrand, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape !
We loved it! - spectacular views and best location in Town, great room and very friendly staff. Very relaxing and peaceful retreat. I would definitely recommend staying there for a night or more, an ideal base to explore the island. I would also rate the restaurant which offers some great cuisine and top quality wines. Watch-out for the birds during your breakfast as these "goelands" also love your croissants! - great opportunity for nice close-up photos but these animals can be vicious...

10/10 Excellent

REGINE

Stayed 1 night in Sep 2021

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour dépaysant !
Site superbe, hôtel hors du temps, confortable très soigné, personnel attentif. Petits déjeuners copieux et excellents A recommander !
Stayed 2 nights in Sep 2021

8/10 Good

Bruno

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Localisation exceptionnelle
Localisation et bâtiments exceptionnels. Accueil détestable d'une personne (téléphone + sur place) vs compréhension incorrecte de la réservation (nombre de nuits + nombre de personnes dans une chambre)
Stayed 1 night in Aug 2021

4/10 Poor

Jérôme

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Très très décevant
Emplacement exceptionnel, personnel très aimable, mais l’hôtel et son équipement a globalement très mal vieilli et ne dispose d’aucune des commodités que tout le monde recherche aujourd’hui dans un hôtel disposant d’un minimum de confort : pas de tv, pas de wifi, pas de sèche serviette, baignoire des années 90… bref, pour une suite à 370€/nuit, ma femme et moi étions profondément déçu, avec quasiment le sentiment de nous être fait voler. Dommage car tout le personnel est clairement devoué et l’emplacement est tout simplement magique.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Site majestueux ,quel peu vétuste mais" dans son jus" super cadre Personnel impeccable Rapport qualité /prix élevé .. A revoir après la rénovation prévue
Stayed 5 nights in Aug 2021

4/10 Poor

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres decu ! Heureux d'être parti apres 2 jours
Très déçu. Un 4 étoiles au prix d'un 5. Les points positifs: Yoan le chauffeur de la navette qui est juste parfait. Sébastien à la réception qui fait de son mieux. Et le barman Evan qui est super adorable et pro. Une vue depuis les terrasses des chambres à couper le souffle. La déco fait un peu brocante mais il y a plus à voir à lnterieur du château que dans le musée lui même. Pour le reste au secours: A la réception, Sébastien subit une femme désagréable et désinvolte avec lui et les clients. Les chambres manquent des plus simple équipements (baignoire cassé, sèche serviette hors service,... pas de Tv, bouilloire,...) gros problème car pas de réseau portable, ni de wifi. Les murs s'effritent, établissements à éviter si vous êtes allergique. La piscine est juste scandaleusement sale, filtre ouvert. et pourtant l'eau est contrôler par l'ARS, étrange... Les chambres sentent l'humidité. La baignoire en plus de ne pas être réparée n'a pas de rideaux, quel galère de prendre une douche du coup. Manque de prises électrique partout, de lumière,... manque de tout (ni réfrigérateur, ni bouilloire, rien...) Petit déjeuné dans une salle minuscule avec un mélange avec un serveur pro et courtois et une femme qui ne semble être concernée par rien et surtout pas son travail, et très désagréable voir agressive, nous avons faillit repartir. A la réception, pour 300 euro la nuit on vous demande si ce sera nécessaire de refaire la chambre, c'était la blague du jour ! LOL Bienvenue au monastère !
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Der Blick aus dem Hotelfenster auf Hafen und Meer, das Gekreische der Möwen, das ist einzigartig, die ganze Schlossanlage ist sehr gepflegt, das Hotelpersonal freundlich und hilfsbereit, das Frühstück reichhaltig. Man ist aber in einem alten Schloss, die Zimmer sind zwar grosszügig, aber seit Jahrzehnten nicht mehr renoviert, zum Beispiel gibts keine Dusche, bloss eine Sitzbadewanne. WLAN gibts bloss an der Reception. Trotz allem wars wunderbar.
Stayed 2 nights in Jul 2021

10/10 Excellent

Jean philippe

Stayed 1 night in Jul 2021

10/10 Excellent

Christophe

Stayed 3 nights in Jun 2021

8/10 Good

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de caractère très original bien situé Seule déception absence de wifi dans les chambres
Stayed 2 nights in Jun 2021

8/10 Good

Wolfgang

Traveled with family
Liked: Staff & service
Licht und Schatten
Das Hotel liegt sicher sehr dramatisch mit wunderbaren Ausblicken auf der Zitadelle, direkt über dem Hafen. Es gibt Zimmer zum Meer und zum Garten. Sehr dicke Mauern, dadurch in kühl im Sommer, In unserem Zimmer war keine Klimaanlage, Unbedingt Zimmer in der ersten oder zweiten Etage nehmen, unter dem Dach ist es zu heiß. WLAN gibt es tatsächlich nur an der Rezeption, nicht in den Zimmern. Wir hatten eien super Balkon mit Blick aufs Meer, konnten ihn aber nicht benutzen, da es Dort aggressive Möwen gibt. Die Zitadelle selber ist riesig und bietet wunderbare Ausblicke und Rückzugsmöglichkeiten, auch nach nach den Öffnungszeiten. Das Restaurant des Hotels ist sehr schön innerhalb der Burg Mauern gelegen. Wir haben fort nicht gegessen, Preise sahen aber akzeptabel aus. Das erste Zimmer, welches wir dann gewechselt haben, war eine Katastrophe. Viel zu heiß, winzig kleines Fenster, keine Badezimmer Tür. Das zweite Zimmer war besser, bis auf die aggressiven Möwenauf dem Balkon. Pro Person und Tag werden zusätzlich fünf Euro lokale Steuern fällig. Das Frühstück kostet 18 € pro Person und ist ganz gut.
Stayed 2 nights in Jun 2021

10/10 Excellent

Pierre-Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEJOUR EXCEPTIONNEL
Accueil professionnel. Prestations haut de gamme. Table du gouverneur (restaurant jouxtant l'hôtel) est délicieux et les vins excellents. Une parenthèse de 2 jours bien reposante. Cadre idyllique.
Stayed 2 nights in Jun 2021

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il était une fois ... une nuit magique !
Hôtel dépaysant ! Décor de rêve pour une nuit hors du temps.
Stayed 1 night in May 2021

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Nous sommes restés une nuit en famille, le jour de la réouverture des terrasses. Séjour très agréable, le personnel a été très accommodant et vraiment très gentil. Beau cadre atypique, très belle vue. Restaurant très bon. Nous recommandons !
Stayed 1 night in May 2021

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Accueil très agréable, personnel très compétent. Chambre spacieuse et très belle vue sur mer. Le seul bémol est la piscine qui était remplie de mouches. A noter aussi le prix du petit-déjeuner élevé. A faire si vous venez sur Belle-Ile.
Stayed 2 nights in Sep 2020

10/10 Excellent

Scholtus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

JOURDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau site et environnement patrimonial exceptionnel Vue mer splendide Le moins : Équipement de la chambre sans placard et sans TV
Stayed 2 nights in Sep 2020

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un site d'exception
Situation exceptionnelle dominant la ville et le port à l'intérieur des murs de la citadelle. Grande chambre avec vue sur la mer. Confort et charme. Superbes salons. Agréable piscine extérieur. Un service de navette gratuit est proposé pour la gare maritime.
Stayed 3 nights in Sep 2020

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptionnel
un cadre exceptionnel, et avec le soleil c'est tout simplement génial. Quelle belle idée cet hôtel dans l'enceinte du fort. le temps revisité.
Stayed 1 night in Sep 2020

10/10 Excellent

Didier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original et parfait pour déconnecter
Parfait pour un sevrage: pas de télé, pas de Wifi et pas de réseau dans les chambres mais... vue sur mer, king bed, grande chambre. 10 mn à pied du port... local vélo avec possibilité de recharger les batteries sans avoir à les monter dans les chambres. Personnel sympathique.
Stayed 3 nights in Sep 2020

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon plan
Hôtel musée très particulier Vue sublime sur la mer Accès piétons long et pentu
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel surprenant dans l'ancien fort.tres beau cadre, réception et accueil très sympathique, chambres confortables, bonne literie. seul reproche : le prix des petits déjeuners : 19 € !!! exagéré pour le choix proposé (Campanile propose un choix plus important pour 9€90 !) dommage, sinon tout est parfait...
Stayed 1 night in Sep 2020

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Save Your Money
The hotel is beautiful and definitely worth looking at, but save the money and stay somewhere else. We received better service for much less price at other hotels. Our room was not clean upon arrival despite them knowing which ferry we were arriving on. This can be forgiven, except we were told it would be an hour and after 90 minutes, no one had contacted us. We checked in well past 5pm despite having one of the nicer rooms at a higher rate. There is no WIFI in the rooms only in the hallways and the lobby, so this is something to be aware of. The room was very clean and the view from our terrace outstanding. The view was the high light of the stay. Breakfast, at 19e, was disappointing. We arrived at the same time as 2 other parties. (one ahead of us; one behind). Both parties were seated and we were left standing in the hallway. After 20 minutes of waiting and finally seating ourselves on the terrace, I found someone to help us. Another group, behind us, had the same issue. The buffet was very limited. The girl serving us was very nice, but that didn't really make up for the time wasted despite having a 9am reservation. The second best part of the stay was the shuttle driver. He was friendly and funny.
Stayed 1 night in Aug 2020

10/10 Excellent

emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un emplacement fantastique, et une équipe très sympa
Stayed 4 nights in Aug 2020

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Marine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Valentine

Stayed 6 nights in Aug 2020

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour d’une nuit dans un lieu extraordinaire
Un nuit dans chambre triple avec terrasse vue mer. Endroit exceptionnel chargé d’histoire. Un lieu magique que je recommande fortement.
Stayed 1 night in Aug 2020

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020