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Reviews of Cantera Diez Hotel Boutique

4.5 out of 5
Cantera Diez Hotel Boutique
Benito Juarez 63, Centro Historico, Morelia, MICH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 307 out of 373 reviews" "
Rating 8 - Good. 38 out of 373 reviews" "
Rating 6 - Okay. 19 out of 373 reviews" "
Rating 4 - Poor. 3 out of 373 reviews" "
Rating 2 - Terrible. 6 out of 373 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 1 night in Feb 2024

10/10 Excellent

Isela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! This hotel is AMAZING! The location ! The view ! It was incredible! Enjoyed every minute of our quick trip ! But looking out of our room and seeing the cathedral was breathtaking!

10/10 Excellent

Set

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of the historic center. Will definitely stay there again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge, San Anotnio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in front of the cathedral and its a great place to stay if you want to be down town historic district of Morelia. Rooms are beautiful and the hotel is beautiful, lots of things to do around the property and great Mexican dinning.
Stayed 7 nights in Oct 2023

10/10 Excellent

Christensen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 5-stars!
Stayed 1 night in Oct 2023

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay
Had a wonderful stay at Cantera. We stayed at the suite with the master suite terrace. Totally worth it. Felt safe and the staff was helpful. Absolutely recommended. It also accessible to the center of Morelia.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I had a very nice stay. The staff took good care of us. We enjoyed Dinner on the Rooftop area and observed the Beautiful Fireworks Display at the Historic Cathedral across from the Hotel.
Stayed 2 nights in Sep 2023
Response from michael on Sep 15, 2023
muchas gracias por su comentario, fue un placer atenderle, lo esperamos pronto

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

teresita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely help and extremely clean.
Stayed 1 night in Jun 2023
Response from teresita on Aug 7, 2023
thank you so much

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service
Very clean
Stayed 3 nights in Jun 2023
Response from ERICA on Aug 7, 2023
tankgs

10/10 Excellent

Bibiana, Winston Salem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in May 2023

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hugo and Jazmin are always so helpful. They are most welcoming. They make us feel like family !!! We love it
Stayed 4 nights in Apr 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

AURORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Stay was pleasant. Good clean spacious room.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Customer Service and beautiful Hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Auristela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel in from if a magnificent Catedral
Stayed 1 night in Mar 2023
Response from Jose Luis Cerda on Apr 4, 2023
Thank you very much for your comment, we look forward to your next stay

10/10 Excellent

Alberto

Stayed 1 night in Feb 2023
Response from Jose Luis Cerda on Apr 4, 2023
Le agradrcemos el haber escogido nuestro hotel para su estadia en morelia,lo esperamos en su proxima estancia a Morelia

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great, historic hotel with 5 star service, exceptional location and beautiful decor. In the US, this would easily e 3-4 times the price. Right in the center of Morelia’s historic center, but amazingly quiet. A fabulous visit!
Stayed 1 night in Jan 2023
Response from Jose Luis Cerda on Feb 3, 2023
hank you very much for your comment, we work every day so that our guests have a very pleasant stay, we look forward to seeing you on your next visit

10/10 Excellent

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and amazing staff!
Stayed 2 nights in Jan 2023
Response from Jose Luis Cerda on Feb 3, 2023
Thank you very much for your comment, it motivates us to continue working hard to give our guests an unforgettable experience,

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Beautiful place. This pictis from my balcony. Just amazing
Stayed 1 night in Dec 2022
Response from Jose Luis Cerda on Jan 23, 2023
We Apreciate your coments,we work every day to bring to our guest great experiences!!!!

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, amazing location. There really isn’t anything negative to say.
Stayed 3 nights in Nov 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Elizer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is so excellent!!
Stayed 2 nights in Sep 2022
Response from Sales Manager on Sep 9, 2022
Dear Elizer, thank your for your comment. It was a pleasure. Best regards from all Cantera Diez team.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from Sales Manager on Sep 5, 2022
Dear Scott, thank you so much for your preference. We wish you had an unforgettable stay at Cantera Diez Hotel. We hope to see you again in Morelia, best regards from all team

6/10 Okay

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not stay here again on Sunday night they had a two hour music event below my room, absolutely ,ridiculously loud music.
Stayed 3 nights in Aug 2022
Response from Sales Manager on Aug 10, 2022
Dear Keith Thank you for your preference, I really apreciated your comments. We check with the team, so that it does not happen again. Our main interest is the comfort and rest of our guests. We wish to give us your preference again and receive you in the future trip to Morelia. Best regards

10/10 Excellent

Eustolia

Stayed 4 nights in Jul 2022

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautiful, right in front of the Cathedral or Morelia. Everything walking distance SAFE all around this hotel.
Stayed 3 nights in Jul 2022
Response from Sales Manager on Jul 27, 2022
Dear Luis Thank you so much for your comments. It was a pleasure to attented. Hope to see you again in Morelia in Cantera Diez Hotel. Best regards from all our team.

10/10 Excellent

Jorge, Inglewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was extremely nice. The room was very clean and aesthetically pleasing. I would recommend this hotel to anyone.
Stayed 1 night in Jun 2022
Response from Sales Manager on Jul 2, 2022
Dear Jorge Thank you for your comments. It was a pleasure. Hope to see you again in Morelia. Best Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Cantera
The Hotel was amazing! Clean, friendly! We stayed at Cantera Hotel for 7 nights, great service, food was good, staff were amazing, especially Hugo, Victor, and Gabby, amazing people. We will definitely be staying here from now on when we visit Morelia. We stayed in the master suite. Review from Sergio & Wendy
Stayed 7 nights in Jun 2022
Response from Sales Manager on Jun 28, 2022
Dear Sergio & Wendy, thank you for your comments, we really appreciate. It was a pleasure your preference. Hope to see you soon in Morelia, best regards.

10/10 Excellent

Eliseo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio todo, excelente servicio y todos muy atentos
Stayed 1 night in Jun 2022
Response from Sales Manager on Jun 22, 2022
Estimado Eliseo, gracias por su preferencia y comentarios. Fue un placer recibirlo, nos reiteramos a sus ordenes en fechas futuras.

10/10 Excellent

mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. All you can ask for a fair price.
Stayed 1 night in Apr 2022
Response from Sales Manager on May 7, 2022
Dear Mateo, thank you for your comment, we hope to see you again in Morelia. I was a pleasure to serving you.

10/10 Excellent

Gareth

Stayed 1 night in Apr 2022
Response from Sales Manager on Apr 28, 2022
Gareth gracias por su valoración, es muy importante para nosotros. Nos reiteramos a sus órdenes en próximas visitas a Morelia. Saludos cordiales

8/10 Good

ALEJANDRINA

Stayed 1 night in Apr 2022
Response from Sales Manager on Apr 18, 2022
Estimada Alejandrina, un placer recibirle deseamos contar de nueva cuenta con su preferencia en futuro viaje a Morelia. Le enviamos cordiales saludos de todo el equipo Cantera 10.

10/10 Excellent

Jeyan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Simply excellent. I’ve stayed here before, the decor and interesting features make this spot a standout! Luis was super helpful as was all of the reception staff and housekeeping. They really bent over backwards to help and offer suggestions. The restaurant serves great food and major points of interest are within walking distance. The rooftop garden is great. The staff is hardworking and aim to make sure you have a great stay. Great experience!
Stayed 4 nights in Mar 2022
Response from Sales Manager on Apr 5, 2022
Dear Jeyan, thank you so much for your commets. We really appreciate it. We are flattered to know that you had a great experience with us. Best regards from Cantera 10 team

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful exotic hotel. Great service and great people there. Five star hotel!!
Stayed 2 nights in Mar 2022
Response from Sales Manager on Apr 1, 2022
Dear Jose, thank your for your comment, we really appreciate. Hope to see you soon un Morelia. Best regards from Cantera 10 team

10/10 Excellent

Dirk

Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Stayed 3 nights in Mar 2022
Response from Sales Manager on Mar 24, 2022
Robert Thank your for your visit, it was a pleasure. We hope to see you again in Morelia. Best regards from all Cantera 10 Team.

10/10 Excellent

Ruben, Calexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and quality rooms
Stayed 2 nights in Mar 2022
Response from Sales Manager on Mar 22, 2022
Dear Ruben Thank you for the comments, is was a pleasure. We hope to see you again in Morelia. Best regard from Cantera 10 team.

10/10 Excellent

carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional all around!
A really wonderful hotel in the best location on the main square! Super friendly and accommodating staff, specifically Faucitini, Fernando, and Armando but front desk, maids, bell boys were are exceptional. Complimentary breakfast was super, use of bikes was wonderful fior the Sunday morning closure of Main Street fir biking and walking etc. we loved this hotel and our master suites!
Stayed 1 night in Mar 2022
Response from Sales Manager on Mar 16, 2022
Dear Carey It was a pleasure to receive you. We really appreciate your comments and your preference. Definitely the historic center is beautiful we hope to see you soon in Morelia. Best regards from all Cantera 10 team

10/10 Excellent

Robert Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Beautiful building. Amazing breakfast. We were upgraded to their “best suite” which was stunning. However, I wasn’t a fan of having the all-glass shower/tub in the bedroom, but I really disliked having 2 steps to get up into the room and 2 steps to get up to the toilet room. In fact, there were small steps (floor variations in height) all over; there was one at our room’s front door. This might be a concern for some guests.
Stayed 2 nights in Feb 2022
Response from Sales Manager on Mar 5, 2022
Mr. Robert Phillip thank you for your preference, It is a pleasure to know that had a great experience. All our rooms are different, we hope in next stay with us can meet them. Receive gretting from all Cantera10 Team

8/10 Good

Sara

Stayed 1 night in Feb 2022

10/10 Excellent

Israel, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 3 nights in Feb 2022
Response from Cantera 10 Boutique Hotel on Feb 22, 2022
Thank you for your comments. It was a pleasure. We hope to see you again in Morelia. Regards

10/10 Excellent

A. Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful hotels we have stayed around the world.
Stayed 1 night in Feb 2022
Response from Cantera 10 Boutique Hotel on Feb 21, 2022
Dear Linda, we appreciate your comments and we work for to do pleasure your stay. We hope to see you soon in Morelia. Best regards

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Vicente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service ever.
Stayed 1 night in Feb 2022
Response from Cantera 10 Boutique Hotel on Feb 12, 2022
Vicente Thank you for your comments and your preference. We hope to see you soon in Morelia. Regards

10/10 Excellent

Norma, Sylmar

Stayed 2 nights in Feb 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is awesome
This place is great!!! The staff made it even better!!! I will stay again
Stayed 2 nights in Jan 2022
Response from Good morning Dear Robert. on Jan 25, 2022
Good morning Dear Robert. Cantera Diez Hotel Boutique, awaits you with open arms and it is a pleasure to have your presence in this your home and to recreate in you an Unforgettable Experience.

10/10 Excellent

min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
Very nice boutique hotel. A classic. Don’t miss it.
Stayed 1 night in Dec 2021
Response from Cantera 10 Boutique Hotel on Jan 7, 2022
Thank you very much for your kind comments, we hope to see you soon in this home.

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really comfortable, convenient and the front desk was really efficient and friendly ( excellent service)
Stayed 1 night in Dec 2021
Response from Anallanzi Vitela, Gerente de Ventas on Jan 7, 2022
Thank you very much for your kind comments, we are grateful that you have allowed us to serve you.

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We upgraded ourselves to room 1005, which was an incredibly wise choice. :) The view from the room is breathtaking! We had a private room service dinner on our room's terrace. In the morning, we had breakfast in the lovely garden that is reserved for guests on the penthouse level. The garden was a little bit of paradise. The staff is incredibly accommodating. They truly go above and beyond to take care of their guests.
Stayed 1 night in Dec 2021
Response from Cantera 10 Boutique Hotel on Jan 7, 2022
Thank you very much for your nice and positive comments, we hope to have you in your home very soon.