Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Excelentes habitaciones y servicio

Posted May 26, 2014
Este hotel es excelente. La unica razón por la que le di un 4 en comodidad es que por la ubicación del hotel, por la noche hay mas ruido del que algunas personas considerarían aceptable. Fuera de eso, el hotel es excelente en todos los sentidos.
Comment from Hotel Management
Jan 3, 2015 by The Manager, Hotel Management
Muchas gracias tomarse el tiempo de enviar sus comentarios. Para evitar el problema del ruido que puede darse en las habitaciones con vista a la Plaza, en su próxima visita le sugerimos solicitar habitaciones con vista al patio o al solárium que son habitaciones más tranquilas. Esperamos tener el gusto de tenerlo hospedado con nosotros nuevamente en un futuro cercano.
5 out of 5
Recommended
for Everyone
by Mikefrom Vancouver

My wife and I love this hotel.

Posted May 6, 2014
Pros: We love this hotel. Very old and very clean. Lots of artifacts. Plus a good breakfast.
Cons: We love this hotel in the summer. The heating in the winter is deadly. Very cold. Be ready to crawl under the covers with your clothes on.
Location: It is right in the heart of everything.
The people are very accommodating, but non speak English. Some do understand it though.
Comment from Hotel Management
Nov 22, 2014 by The Manager, Hotel Management
We are glad you had a nice time with us in a Little town like Pátzcuaro is hard to have people who speak English during the whole time at the Hotel, but we are working on that. We are looking forward to have you with us again in our hotel in Pátzcuaro.
5 out of 5
Recommended
for Families
by jim_mossfrom pachuca

Precioso lugar, una experiencia excelente

Posted Apr 22, 2014 on Hotels.com
Sin problemas, muy comodo, gente atentivo y muy amable, buen desayuno incluido, hotel de estilo colonial del siglo 18 con todo sus cuartos con muebleria en estilo original, una experiencia impresionante a un precio muy bueno. Vale la pena visitarlo.
Comment from Hotel Management
Jul 26, 2014 by The Manager, Hotel Management
Nos alegra que haya disfrutado su estancia con nosotros, esperamos tener el gusto de volverlo a tener hospedado en nuestro Hotel en Pátzcuaro en un futuro cercano, será un placer atenderlo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quanit Antiue Hotel in ancient town

Posted Apr 19, 2014
Pros: Fit perfectly into the village ambience but most most amenities available
Cons: Shower felt like needles with low volume shower head. A higher quality hotel like this should do a bit better.
Location: Plenty
Easter weekend - lot of excitement and markets. Hotel is well done and reasonable. We experience a minor earthquake as we were leaving. Lots of ground movement. Most stayed calm and it was over in about 30 seconds. Apparently centered near Acapulco at 7.2.
Comment from Hotel Management
Nov 22, 2014 by The Manager, Hotel Management
We are very glad you had enjoyed your stay with us during the Easter Season, as you said there was an Earthquake the date of your departure, we are sorry about that. We are looking forward to have you with us again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 12, 2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Linda from Canadafrom zihuatanejo

great hotel, but there were a few kinks

Posted Mar 27, 2014 on Hotels.com
This is a wonderful old building with lots of character, in an excellent location right on the square. It appears to be well maintained and the staff tries to please. We were in room number 11 with a spectacular view of the square. However, I have a few concerns. I asked for my receipt several times, finally to be told it would be emailed to me later that day. It was a few days later, but I did get it. This was not a huge problem. We ate dinner in the restaurant and this was very disappointing. The dinner of my two friends was cold. They chose not to send it back. My husband's dinner was unremarkable. My dinner was absolutely awful. I ate what I could, then passed the remainder to my husband and friends. None would eat any of it. What can you possibly do to enchiladas? Well the salsa tasted like there was something sour in it and the chicken was just weird. I was ill during the night. Prices were way too high for the quality of the food and slow service. The setting was wonderful- maybe just an off night? In room number11 the bed vibrates every time a car passes on the street. At night there isn't much traffic, so this didn't disturb us. Actually we thought it was quite funny. There is heat in the room, which isn't turned on until the evening., but the room was very comfortable, including the temperature. The shower was absolutely wonderful.
Comment from Hotel Management
Jun 14, 2014 by The Manager, Hotel Management
Dear Mrs. Linda, We appreciate your time to make this review and your positive comments about the Hotel. We also appreciate your feedback, that we are sure will help us improve. Sorry for the delay on sending you your invoice but the new standards of the mexican IRS ask us to only give new electronic invoices. The invoice was sent again by e-mail. If for any reason you did not received it please let us know. We regret that you found that the food, did not appeal to your likings, we will review the situation to check what happened. We hope to have you with us again in your next trip to Pátzcuaro.
5 out of 5
Recommended
for Couples
by MTVfrom Morelia

Algo diferente

Posted Mar 25, 2014 on Hotels.com
El hotel esta ubicado Justo en el centro en la plaza en donde esta la famosa nueve de Patzuaro!! El cuarto esta limpió y cómodo La verdad está súper bien
Comment from Hotel Management
May 31, 2014 by The Manager, Hotel Management
Agradecemos sus comentarios de nuestro Hotel en Pátzcuaro, Mansión Iturbe deseamos complacer a nuestros huéspedes, nos alegra que le haya gustado nuestra ubicación en el centro frente a la Plaza Vasco de Quiroga y que haya podido disfrutar de la nieve de pasta en Pátzcuaro toda una tradición, esperamos tener el gusto que nos visite nuevamente muy pronto.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 11, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014 on Hotels.com