Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Roberto Campos from Aurora., Illinois

Great place

Posted Apr 15, 2015 on Hotels
Great place. Very traditional. Close to the center of town. Will definitely stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Una magnífica casa, pero un hotel menor

Posted Apr 5, 2015
Pros: La casona y la ubicación.
Cons: Casi todo lo demás. Sobre todo, el hotel necesita mucho mantenimiento y limpieza.
La casona en la que está el hotel es espectacular y la ubicación magnífica. El personal fue muy amable y el desayuno estuvo muy rico y con muchas opciones a elegir. Si sólo fuera por eso sería un hotel de 4 o 5 estrellas. Pero el mantenimiento de las habitaciones y la limpieza en general dejan mucho que desear. Ejemplos: la televisión no funcionaba bien, era pequeñísima y de los años 90´s, las lámparas tenían fallas, el internet estaba desconectado cuando llegamos, aunque luego funcionó bien, el baño tenía esquinas oxidadas, lo que da una muy mala impresión, etc... Por otro lado, al ser una casa antigua y estar las habitaciones en torno a un patio, los húespedes se reunen a platicar en medio en familias grandes haciendo muchísimo ruido entra a las habitaciones, lo que lo hace incómodo para descansar y poco íntimo en general. Considerando todo esto, creo que el hotel está bien para alguien que busque algo de 2 o 3 estrellas....
5 out of 5
Recommended
for Couples
by Gabriel

This traveler left a rating score only Posted Apr 2, 2015 on Hotels
4 out of 5
Recommended
for Couples
by Victoria from Toronto

Almost Perfect!

Posted Mar 6, 2015 on Hotels
The hotel is perfectly situated, and we had a room overlooking the square. The bathroom was lovely, possibly newly renovated. The room had the added bonus of central heat, managed by a thermostat that could only be turn on after 9:00 pm. The downside of the hotel was very poor wifi, probably due to the thick stone walls. It could mainly be accessed in the restaurant or on the front patio, with hit and miss coverage in the room. We opted for breakfast, and the food and service were both consistently excellent.
Comment from Hotel Management
Jun 20, 2015 by The Manager, Hotel Management
Thanks a lot for sending your comments, we really appreciate them! We are very glad you enjoyed your stay with us. Probably there was a misunderstanding, you can turn on the heat if you need it. We will check what was the problem, to prevent confusions.
5 out of 5
Recommended
for Couples
by DANIEL

This traveler left a rating score only Posted Feb 17, 2015 on Hotels
5 out of 5
Recommended
for Couples
by David B from Chapala

a Patzcuaro gem

Posted Jan 20, 2015 on Hotels
We stayed four nights in January. The most important consideration in an hotel is the room. This one was fantastic. The bed was quiet, beyond comfortable, the shower had lots of pressure and plenty of hot water, and the internet was fast. There was a patio overlooking the square.Breakfast was included as part of our stay, and it exceeded our expectations. We could order most anything of of the menu, the food was excellent, and the service first class. The breakfast was so filling that we could skip lunch! The only negative was the heat. There is a furnace, but it seems to be controlled by the staff and is set very low. However, we were provided with a space heater that was adequate, and the comforter on the bed was so comfy that we didn't want to get up. The hotel is from the 1700's with lots of antique furniture. There is even a separate reading room! We would stay here again without any hesitation.
Comment from Hotel Management
Apr 25, 2015 by The Manager, Hotel Management
We are very glad you have enjoyed your stay with us and like our breakfast, Yes January is a cold month in Pátzcuaro, we will check if there was a problema with the control system, but we are glad you were comfortable in your room. We are lookinig forward to have you with us back in our Hotel in Pátzcuaro in the near future.
4 out of 5
Recommended
for Families
by bryan D. from Lewisville, Tx

Over all nice Hotel

Posted Jan 14, 2015 on Hotels
the hotel was very traditional for the area. Rooms were nice, TV's should be updated to flat screens. It would have been nice to know their was a complimentary happy hour from 6pm to 7pm and complimentary coffee was available by room number 5 instead of finding out after the fact.
Comment from Hotel Management
Apr 25, 2015 by The Manager, Hotel Management
We are glad you like our Hotel, we have taken note of your comments, thanks a lot for taking your time to let us know.
3 out of 5
Recommended
for Families
by bryan D. from lewesville, tx

Nice location. colonial feel.

Posted Jan 9, 2015 on Hotels
Hotel had amenities not explained at check in. Like a complimentary happy hour from 6-7 pm. Coffee and tea available at night. Would like to have known these were available.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mex

buena ubicación con defectos

Posted Jan 2, 2015
Pros: ubicación
Cons: todo lo de arriba
Estancia buena, digamos, pero ducha con poca presion, desayuno muy caro y lento,(mucho mejor desayunar en la Surtidora), la TV no funcionaba, , la refrigeradora para el hielo bien fea con hielo en bolsitas plasticas.....cobran como una Mansion pero no lo es.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Zentral am Hauptplatz gelegen. Hotel mit Stil

Posted Nov 18, 2014
Pros: zentrale Lage, sehr schön gestaltete Zimmer
mehrtätiger Aufenthalt z.Z. des Dia de Muertos. Hotel sehr schön am Hauptplatz von Patzcuaro gelegen. Qualität des Frühstückes ordentlich. Preis-Leistungsverhältnis ebenfalls in Ordnung. Sehr schöne Einrichtung der Räume, insgesamt überzeugend.