Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
95% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Juan Manuel from Toluca

Muy mejorable

Posted Apr 13, 2015 on Hotels
El servicio deja mucho que desear, solo hay una plancha para todas las habitaciones, en eñ restaurante el mesero no te presenta la cuenta, salvo que se la pidas.
Comment from Hotel Management
Jul 19, 2015 by VMO, Hotel Management
Gracias por sus comentarios, nos sirven para detectar lo que no funciona y mejorarlo, como es el caso de la plancha y del desglose de la cuenta en el restaurante. Esperamos verlo de vuelta, saludos, Victor Ortiz, gerente general.
3 out of 5
Recommended
for Families
by Esperanza from Cuernavaca

Mala onda!

Posted Apr 12, 2015 on Hotels
Primero y antes que nada, elegi la opcion de pago directo llegando en el hotel y tuve la mala sorpresa de aprender que me habian cobrado la noche en mi tarjeta de credito! Que falta de respeto! Luego, todo el dia a partir de las 10 de la mañana vocean por altavoces a los empleados, eso me parece inaceptable para un hotel de esta clase.
Comment from Hotel Management
Jul 19, 2015 by VMO, Hotel Management
Gracias por sus comentarios, nos sirven para detectar lo que no funciona y mejorarlo. Respecto a la opción de pago directo en el hotel, es política general en la industria hotelera hacer el cargo un día antes de la llegada en función de garantizar que efectivamente se va a ocupar la habitación. Si usted opta por pagarla a través de internet, el cargo se hace generalmente de manera inmediata. En cuanto a los altavoces, ya hemos hecho algunas modificaciones a la comunicación interna, esto con el fin de nuestros clientes descansen sin ser molestados. De nueva cuenta, gracias por retroalimentarnos, saludos. Victor Ortiz, gerente general-
5 out of 5
Recommended
for Personal Event
by Arturo from San Antonio, TX

Great Hotel, Low Price

Posted Jan 27, 2015 on Hotels
I was pleasantly surprised with the Villa Del Sol Hotel in Morelia, Michoacan. The Hotel Staff was very helpful, the hotel is conveniently located to the Morelia International Airport and close to public transportation. he restaurant was small but clean, breakfast was prepared fresh for me as I ordered. I am looking forward to staying at the Villa Del Sol again in the near future. By booking through Hotels.com I received a ridiculously low price for my room; I would have have expected to much more than I did.
4 out of 5
Recommended
for Business Travelers
by Julio from Mexico D.F.

hotel y villas

Posted Dec 6, 2014 on Hotels
En general muy bien,solo que la regadera se sale el agua por todos lados y la alberca no tiene calefacción.
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 20, 2014 on Hotels
5 out of 5
Recommended
for Couples
by hector from COLIMA

FELICITACIONES

Posted Nov 19, 2014 on Hotels
fUE LA MEJOR OPCIÓN EN CUANTO A CALIDAD, PRECIO, COMODIDAD Y CERCANÍA DEL LUGAR AL QUE DESEABA ESTAR, EL TRATO MUY CÁLIDO Y AMABLE. MUCHAS GRACIAS POR SUS ATENCIONES
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver CO

Three nights of freezing

Posted Nov 14, 2014
Pros: A very good bargain for the price through Expedia.
Cons: Heat in the room, hot water to wash our hands and faces, hot water to shower, and better lighting especially in the bath room.
Location: Location was okay and one of the English speaking bell hops helped immensely by telling us which small bus to take to El Centro for sight seeing.
It was in early November and quite chilly at night but no heat in the room. There was never any hot water to shave or to shower with., only slightly warm in the mornings. The lighting in the bathroom is practically next to none. Room was very clean and tidy and the staff was mostly extremely friendly and cordial.
4 out of 5
Recommended
by Renato from Queretaro

Cordial

Posted Nov 5, 2013 on Hotels
Agradable personal
3 out of 5
Recommended
for Everyone
by Aracely from Puebla

Hotel tranquilo

Posted Aug 31, 2013
Pros: la ubicaciòn
Cons: el lobby, que lo remodelen
Location: està cerca del centro y puedes transportarte para varios lugares de interès
Hotel cerca del lugar el evento donde fuì, tranquilo, agradable y el personal muy amable
3 out of 5
Recommended
for Everyone
by jolyn from Mexico City

Ok hotel for a quick stop.

Posted Jun 3, 2013
Pros: location, and people were nice. good breakfast
Cons: uncomfortable beds.
Location: on the road from mexico city without going into the city
Beds were too hard to sleep and pillows were uncomfortable. Breakfast was nice and the people were very nice. Only had a fan in the room, but it was fine. Good location on the road, if you don't want to go into the city.