This property is beautiful. However, though their rooms are advertised to have AC not all do. The man in reception (dark hair and glasses) has horrible customer service and was clearly elitist! He was very short and questions seemed to bother him. Unless you are white American or appear to be “high class”, do not expect good service. The man also decided to “reserve” a taxi for our (2 women) 2am check out, when I did not request it. Rather than courteous and it being a great customer service act, it was suspicious and creepy. Honestly, it’s amazingly located and so aesthetically pleasing, but staff needs serious improvement.