Ratings based on 100 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Carrie from Baltimore, MD
Posted Dec 2, 2013
for Everyoneby Kevin from Martinsburg, WV
Great Experience!Posted Nov 12, 2013
Pros: Since my conference lasted until 4pm they kindly offered to extend my check-out time, to allow me access to my room during conference breaks.
Location: The hotel sits in the front of a shopping center. Food, drink, gas, groceries can be found in walking distance.
I had a 2 day conference here, so I decided to stay "on site" at this hotel. The staff was very friendly and always helpful. There was a continental breakfast along with breakfast that could be ordered such as omelets etc. Of course, lunch and dinner could also be purchased. The rooms were clean & quiet. I was right across from the elevator and never heard a sound. The bed(s) were comfortable with the adjustable mattresses. Instead of the usual micro-coffee pots, they had Kurig Single cup coffee makers with complimentery coffee and tea (wish I would have known so I could have taken my preferred brand K-cups). I was very happy with the usual amenities such as fluffy pillows, higher-end toiletries, and free internet access.
for Everyoneby mistie from ohio
Great StaffPosted Oct 31, 2013
I checked in and a staff member greeted me politely and it took no time at all to get my room. He helped me figure out my location and never once rushed me and never made me feel like I was a bother with all my questions. He then called me by name and was very helpful. I have recently booked the hotel for 3 more up coming events. I travel for work and as of right now this is where I will be staying until something bad happens. Thank you
for Everyoneby A verified traveler
Pretty hotel but lackingPosted Oct 27, 2013
Needed more coffee in the room and we couldn't get a late checkout...
for Everyoneby D.M. from Charleston, WV
Excellent steak dinner @ a Hilton Garden Inn? Yes!Posted Sep 17, 2013
Pros: The food! And the service and facility.
Cons: Nothing that I saw.
Location: Suncrest mall is new. Lots of chain stores and restaurants. I'm glad that I stayed "in" for dinner.
I can't believe the steak that I had at this Hilton Garden Inn. Really fantastic. I suggest you try one if you're there.
for Everyoneby A verified traveler
Best hotel for a football weekendPosted Sep 7, 2013
Pros: Proximity to entertainment and restaurants and football stadium
Location: Great nighttime restaurants and bars,
We stayed her for a WVU football game. Room was fresh and comfortable, facilities were immaculate. Great location near shopping area with great entertainment. We were able to enjoy dinner and drinks within walking distance and enjoyed dessert at the cupcake shop a block away. Breakfast at the hotel the next day was great
Recommendedby Allan from Maryland
roomPosted Aug 20, 2013 on Hotels.com
The service, room and location were great. My only complaint was with the bed. There was a separation between the mattress and head board and the pillows were too small. The pillows kept sliding down between the mattress and headboard making my head hit the head board and waking me up. I told the manager on duty. This was my only complaint.
for Everyoneby Debbie from Kitchener, ON, Canada
Great overnight stay at Hilton Garden, MorgantownPosted Aug 13, 2013
Pros: Complimentary breakfast included.
Cons: Proximity to variety of restaurants.
Location: Nice location adjacent to a new plaza.
Hotel was very clean, comfortable. Looks like a brand new property. Very nice. Convenient location to main highway and other amenities.
for Everyoneby Jay from Indiana
Easy parking for mePosted Aug 12, 2013
Pros: Close to what we were in town for... clean and good elevators that worked
Cons: your coffee in lobby was always out of something.....sugar,cream, cups,sweet-and-low, and coffee its self
every thing went well.....But stayed 3 nights payed the same for all 3 did not get good cleaning or clean sheets.
Recommendedby Even from Richmond
Clean hotel, Helpfull staffPosted Jul 31, 2013 on Hotels.com
The hotel was clean and comfortable. business center was convenient and useful. Staff was friendly and helpful.