Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Hotel smelled very bad.

Posted Mar 3, 2015
Hotel was very dirty from construction. Smelled really musty and bad. It also had very loud guest that even had someone try to enter our room with their key at 2 AM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chattanooga, TN

Excellent

Posted Jan 26, 2015
Pros: Very clean and the facility has been in this location several years, but it looks new!
Cons: It is great the way it is. I even forgot a jacket and left it in the closet. The hotel is mailing it to me at no cost.
Location: Excellent location, next door to several restaurants and near Morristown, TN (my destination).
My third time to stay at this Best Western. It is pet friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

A+

Posted Jan 26, 2015
Pros: Breakfast wasn't just pastries & cereal. Eggs, sausage, biscuits, gravy, waffles along with the usual hotel breakfast items.
Great stay. Nice clean room and facility, awesome breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to interstate

Posted Jan 21, 2015
Convenient comfortable and clean Great location with close by gas and eating options
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff

Posted Dec 10, 2014
great convenience and clean property. Checked in late and staff was helpful and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2014
Good value. One of the cleanest properties I've ever seen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Murfreesboro TN

Excellent stay

Posted Nov 29, 2014
Great hotel, clean rooms and comfortable beds, big bathroom !
4 out of 5
Recommended
for Business Travelers
by Juliafrom Johnson City, TN

Quick trip - served it's purpose.

Posted Nov 24, 2014 on Hotels.com
Checked in after dinner and then back out after breakfast. Hotel was in a good location with restaurants close by and a 5 minute drive to the Expo Center. Faint highway noise, but not distracting.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PORT ST LUCIE FL

nice location easy to get to interstate etc

Posted Nov 21, 2014
Pros: THE BREAKFAST AND THE CLEAN ROOMS
MY EXPERIENCE WAS EXSCELLENT THE ROOMS FOR BEING A PET MOTEL WERE EXCELLENT AND CLEAN THE BEST WE HAVE EVER STAYED IN THANKS AGAIN
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Reunion meeting with Vietnam buddy.

Posted Nov 20, 2014
Pros: Location . just off I -81. staff friendliness, rooms clean and comfortable. Furniture in great shape.
Check in was great. Front desk greetings were warm and friendly. everybody here was super friendly. the breakfast could be improved. Get rid of the sausage gravy. Yuck! .Need a better tasting coffee. Excellent location. close to many commercial shopping areas.