Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from W.

Great two day stay.

Posted Mar 15, 2014
In a good location, with a friendly staff and at a very good price.
3 out of 5
for Families
by non-smoker

Good basic hotel at a great price

Posted Sep 17, 2013
Pros: The staff was very courteous and the room was comfortable in just about every way. Coffee and Tea in the room with fridge and microwave.
Cons: The air conditioner's drainage system The drive to the hotel needs to be marked more clearly by placing the sign closer to the road.
Location: There were plenty of places to eat just one exit EAST on I-40 from this place as well as a few around the hotel. Decent scenery and not too crowded.
Pros: The hotel staff were great! Room service asked about the room in person, the breakfast was tasty and the desk attendant was very pleasant. Room smelled clean, sheets were comfortable as well as the pillows. Room was very spacious as well. Cons: We had two rooms and BOTH air conditioners were not draining properly causing them to freeze up during the night. They both made all kinds of popping and clicking noises and the one in our room proceeded to leak water all over the floor underneath the unit itself. You could hear the internal fan smacking against the water puddle inside the unit. It was enough to keep us awake at night until we figured that a warmer room was more conducive to sleeping than a cooler noisy room. We did mention it to the desk attendant but who knows if it will be repaired. The problem seems to be with the conduit system they use to channel water away from the units outside. also the main drive entrance was a little tough to find since it was poorly marked.
4 out of 5
for Everyone
by KappaD

Explore Sevier County's back country.

Posted Sep 10, 2013
Pros: Location provides easy on-off I-40 access, backroads SC-411 to Serierville, US-25 to Dandridge & Douglas Lake. SC-321 to Gatlinberg near by. Good WiFi
Cons: Maintenance is a bit weak. Light fixtures in foyer & dining room need dusted. Pool is small. Hot-tub would have been welcomed.
Location: Western region of Newport vacinity where hotel is located is a bit long in the tooth. Not much in the area to speak of.
Hotel provides a quite respite, Douglas Lake/Pigion Forge/Gatlingberg resort areas within 30-minute drive on well-maintained back roads. Bush's Bean factory on is worth the stop. From 411, take Veteran's Hwy to Dollywood & Pigion Forge to escape the girdlock on SC-417.
5 out of 5
for Everyone
by Amanda from Russellville, AR

Great place to stay

Posted Sep 2, 2013
While checking in the staff was very nice and helpful. The room was clean and beds comfortable. The breakfast area was big and had a great selection.
5 out of 5
for Everyone
by Kurt from Atlanta, GA

I'll be back

Posted Aug 26, 2013
Location: Eat at Fox and Hounds
The hotel and rooms was immaculate. The breakfast was pretty much par for the course. Flat screen TV and super comfortable beds. I just wish it was closer to Bristol.
4 out of 5
for Everyone
by A verified traveler from illinois

nice end to a long day on the road

Posted Aug 20, 2013
Pros: they had a pool ofr the kids
Location: just spent the night and left the next morning
comfortable beds and located off the highway . kids enjoyed swimming in the pool and the fitness room. breakfast was o.k.
5 out of 5
for Everyone
by CARL from Middle Tennessee

Great spot to stay, in every respect.

Posted Jun 5, 2013
Pros: Courteous and informative desk person
Cons: none
Location: Hard to get to unless you have been there before. Needs a couple signs on the approach.
Have stayed here in the past and will each time I'm in the area. Great facility and is priced competitively. Good breakfast.
4 out of 5
for Everyone
by Phil from Indiana, USA

we stopped overnite on way to Myrtle Beach

Posted May 28, 2013
room was clean; staff was great; breakfast was good; will stay there again.
3 out of 5
by Lori from Georgia

Not a bad hotel, but not sure we'd stay again.

Posted Apr 11, 2013
Pros: Good pillows
Cons: Hard bed, bad smell in room.
Hotel room had a funny smell. Discovered, what appeared to be, mold or mildew showing from under the wallpaper (Exterior wall). Reported to hotel staff. Ice machine needs cleaning. Black flakes found in ice. We were afraid to use any.
3 out of 5
for Business Travelers
by Leah from Arkansas

Nice, inexpensive hotel

Posted Apr 11, 2013 on Hotels.com
It was clean & had a nice breakfast. Although obviously outdated, the staff were nice and customer service was good.