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Reviews of Best Western Morton Inn

2.5 out of 5
Best Western Morton Inn
150 W Ashland St, Morton, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 406 reviews" "
Rating 8 - Good. 108 out of 406 reviews" "
Rating 6 - Okay. 22 out of 406 reviews" "
Rating 4 - Poor. 13 out of 406 reviews" "
Rating 2 - Terrible. 4 out of 406 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Very helpful staff. Clean and reasonably priced
Stayed 1 night in Apr 2024
Response from dave on Apr 21, 2024
Thank you so much for your kind review of our hotel. Please come and stay with us again Best Western Morton inn

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place to stay
Stayed 2 nights in Apr 2024
Response from dave on Apr 13, 2024
Thank you so much for your kind review of our hotel. Please come and stay with us again Best Western Morton inn

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit.
Stayed 1 night in Mar 2024
Response from dave on Mar 24, 2024
Dear Guest Thank you for stay with us. at Best western Morton inn

8/10 Good

Blair

Stayed 1 night in Mar 2024
Response from DAVE on Apr 5, 2024
THANK YOU

10/10 Excellent

Paul

Stayed 1 night in Feb 2024
Response from dave on Mar 24, 2024
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, staff was very nice. You could hear noise in hallway and at desk from the room.
Stayed 1 night in Feb 2024
Response from dave on Mar 9, 2024
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from dave on Feb 22, 2024
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from dave on Feb 7, 2024
Dear Guest Thank you for stay with us. at Best western Morton inn

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fully remodeled 1 year ago. It was very nice. Customer service was great. Nice staff. Room was nicer than expected. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from dave on Feb 1, 2024
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 Good

Monika

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from dave on Jan 27, 2024
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

6/10 Okay

Lee

Stayed 1 night in Jan 2024
Response from dave on Jan 9, 2024
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.we try to provide better service.your next stay.

10/10 Excellent

Richard, Indianapolos

Stayed 2 nights in Dec 2023
Response from dave on Feb 1, 2024
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 Excellent

Richard, Indianapolos

Stayed 3 nights in Dec 2023
Response from dave on Feb 1, 2024
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 Excellent

Richard, Indianapolos

Stayed 1 night in Dec 2023
Response from DAVE on Jan 1, 2024
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from dave on Dec 30, 2023
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very pleasant! Will stay again!
Stayed 2 nights in Dec 2023
Response from dave on Dec 11, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find and close to eateries and gas.
Stayed 1 night in Dec 2023
Response from dave on Dec 11, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel friendly staff
Stayed 2 nights in Nov 2023
Response from dave on Dec 6, 2023
Dear Guest Douglas Thank you for stay with us. at Best western Morton inn

6/10 Okay

Kristen

Traveled with partner
Liked: Cleanliness, staff & service
Bed was comfortable and property was clean. However, the water temperature was just tepid, which made for an uncomfortable start to our day.
Stayed 1 night in Nov 2023
Response from DAVE on Nov 30, 2023
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.we try to provide better service.your next stay.

8/10 Good

Joann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great except for when they decided to vacuum at 4am!
Stayed 1 night in Nov 2023
Response from dave on Nov 25, 2023
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.we try to provide better service.your next stay

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We came in late but we were greeted with kindness. Our room is nice and everything sparkling clean. Interstate traffic is noisy, but we wanted a place that was quick & easy to get to for one night. Excellent!
Stayed 2 nights in Nov 2023
Response from DAVE on Nov 22, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 Good

Arturo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from dave on Nov 14, 2023
Dear Guest Arturo Thank you for stay with us. at Best western Morton inn

10/10 Excellent

Shqiponja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in! Polite staff and very clean!
Stayed 1 night in Oct 2023
Response from dave on Nov 3, 2023
Dear Guest Shqiponja Thank you for stay with us. at Best western Morton inn

8/10 Good

SANDY

Business traveler
Liked: Staff & service, room comfort
Good enough
I stayed at this hotel because of the reviews on hotels.com. it's not that it was bad in any way, it just wasn't great. I think it's a good enough Hotel at a good enough price but nothing special. It looks like they have made some upgrades recently and they look good but they have a long way to go in the rooms. Lots of details that make it look old and past its prime.
Stayed 1 night in Nov 2023
Response from DAVE on Nov 3, 2023
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.we try to provide better service.your next stay.

10/10 Excellent

Karen

Stayed 1 night in Oct 2023
Response from DAVE on Nov 3, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

6/10 Okay

Charles

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from dave on Oct 31, 2023
Thank you for stay with Best western morton inn

10/10 Excellent

Loni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from DAVE on Oct 29, 2023
Thank you for stay with Best western morton inn

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from DAVE on Nov 22, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 Good

Sigrun

Stayed 1 night in Oct 2023
Response from DAVE on Nov 22, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 Good

Justin

Stayed 1 night in Oct 2023
Response from DAVE on Oct 29, 2023
THANK YOU

10/10 Excellent

Ted

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel with very friendly staff!
Stayed 1 night in Oct 2023
Response from dave on Oct 31, 2023
Thank you for stay with Best western morton inn

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
The room was clean, front desk very concerned if room was ok. Bed was comfy. I gave four stars because the sheets and towels were like sandpaper. Think it has something to do with laundry process.
Stayed 1 night in Oct 2023
Response from dave on Oct 25, 2023
HelloJANET Thank you for stay with us. we noticed your issue and update those all supply asap. give us one more opportunity we provide agin super hospitality with updated supply.

10/10 Excellent

DOUG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean throughout. Good breakfast. Comfortable room
Stayed 1 night in Oct 2023
Response from dave on Oct 22, 2023
Thank you for stay with Best western morton inn

10/10 Excellent

CLINT GILLELAND

Stayed 2 nights in Oct 2023
Response from dave on Oct 17, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 Good

Curtis

Stayed 1 night in Oct 2023
Response from ave on Oct 31, 2023
Thank you for stay with Best western morton inn

8/10 Good

Lashaunda

Stayed 2 nights in Oct 2023
Response from DAVE on Oct 29, 2023
Thank you for stay with Best western morton inn

10/10 Excellent

STEVE, Altoona

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and up to date.
Stayed 1 night in Oct 2023
Response from DAVE on Oct 9, 2023
Thank you for stay with us.

10/10 Excellent

Kiley, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, clean, comfortable
Stayed 2 nights in Sep 2023
Response from dave on Sep 29, 2023
Thank you for stay with us

8/10 Good

Greg

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from dave on Sep 25, 2023
Thank you

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The staff went out of their way to help.
Stayed 2 nights in Sep 2023
Response from dave on Sep 20, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 Excellent

CLOYD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from dave on Sep 20, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

6/10 Okay

Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Sep 2023
Response from dave on Sep 18, 2023
Thank you

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
It has recently been refreshed. It’s bright and clean.
Stayed 2 nights in Sep 2023
Response from DAVE on Sep 18, 2023
THANK YOU

2/10 Terrible

Carmen

Business traveler, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service
Front desk girl was disrespectful, rude and completely out of line. 1st and last time staying there. Room was very small bathroom so tiny it was like doing yoga to get in shower.
Stayed 1 night in Sep 2023
Response from dave on Sep 14, 2023
Dear Guest When making your reservations please check the pictures provided to ensure that the room you are booking has the adequate space for you and your needs. The property is not pet friendly and we request that all guests are to inform in advance to make sure that our service animal rooms are available, due to the availability of those rooms. If this is in any way inconvenient please search for other options as our previous guests and future expect for an allergy friendly environment. We work hard for our guest to have a comfortable stay, and we have found that most guest appreciate the extra effort that our staff put in.

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent clean hotel for the money!
Room was clean, hotel was clean, staff was nice, free breakfast was good enough but wish no cheese in eggs. Pool was easy for disabled adult son to get in and out. Grateful for the complimentary water bottles and coffee in lobby. Shea accomodated us at check in, thank you! Bathtub was slippery, wish they had strips in it. Cleaning staff great!
Stayed 3 nights in Sep 2023
Response from dave on Sep 14, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms very clean and comfortable. Breakfast was something else. Went into the breakfast room an hour before scheduled closing. No plates available. The containers for the sausages and eggs were both empty. The orange juice tasted like water with a drop of flavoring. Very disappointing after such a nice room.
Stayed 1 night in Sep 2023
Response from dave on Sep 14, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow.. we loved this hotel.. The staff friendly and welcoming. The food was better than other hotel at best western. Good location too. We will be back.
Stayed 1 night in Sep 2023
Response from dave on Sep 12, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Renovated
Would definitely stay again. Front desk staff delightful. Beautifully renovated.
Stayed 1 night in Sep 2023
Response from dave on Sep 12, 2023
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 Good

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from dave on Sep 12, 2023
Thank you

10/10 Excellent

Mariesa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from dave on Sep 5, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.