Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect base for visiting Moscow

Posted Jul 19, 2015
Location is great. Staff speaks English and were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Awesome location

Posted Jul 11, 2015
Generally very nice hotel and well priced for location. Only negatives are that the hotel is slightly tired, security personnel think they work for the KGB and air conditioning did not work well (although hotel did fix it).
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Grand

Posted Jul 8, 2015
Excellent location right next to Red Square. Very grand.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Location Old Fashion Hotel

Posted Jul 6, 2015
This is a jewel in the middle of Moscow. Beautiful old hotel with a magnificent location. Walking distance to the Bolshoi Theater and to the Red Square and the Kremlin. Three large shopping malls at walking distance and plenty of small cafes to enjoy en afternoon with wine and cheese.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jordan

Perfect experience in Moscow

Posted Jun 25, 2015
Pros: Every thing
The hotel is perfect, very nice, friendly and cooperative staff, you rally feel safe there :)))) he location just close to the red square, hopping centers & metro station is perfect too
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great hotel close to Kremlin

Posted May 27, 2015
Pros: The staff was outstanding, especially the concierge desk.
Cons: It was difficult to exchange money. The bank (around the corner), refused to take our dollars.
Location: This hotel is almost on top of the Kremlin with St. Basils, the "GUM" department store, and Red square.
The Metropol is a centrally located hotel, roughly 2 blocks away from the Kremlin and Red Square. It is an older hotel -- with somewhat of a grand feeling to it. The huge strength of this hotel is its concierge staff. Americans in Moscow can have huge problems with the language, transportation, knowing where to go. This hotel's concierge staff were endlessly patient and helpful to myself and my wife. The room was large, clean, and quite reasonable. With larger fluffier towels, would be up there with the 4 star operations. It was a little cold, which we were told was the fault of the government. I would have preferred a coffee pot in the room, rather than being forced to forage for coffee in the morning. Still, even considering these small negatives, we would certainly return to this hotel were we in Moscow again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Beautiful hotel

Posted May 27, 2015
Perfect location in central Moscow - short walk to Red Square, metro right outside. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sch

Un hotel de alto nivel

Posted May 26, 2015
Todo estuvo perfecto, ninguna queja. Es un hotel ideal
5 out of 5
Recommended
for Everyone
by A verified traveler from Haifa Israel

TOP Hotel , historic bldg.

Posted May 18, 2015
Pros: Tatiana the concierge was very professional and friendly. Also Artyom.
Cons: The prices :-)
Location: The best location in town, compared only to Four Seasons.
TOP Hotel , historic bldg, premium location , friendly and professional staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Nice Hotel

Posted May 17, 2015
Nice hotel, clean, but front staff could be more friendly and more helpful. Otherwise good hotel and close to main turist attractions.