Ratings based on 31 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
for Couplesby ALIAKSANDRfrom Minsk
Nice place for short tripPosted Oct 21, 2014 on Hotels.com
We were there one night. It's not cheap but for couple it good price for such nice room for two person.
for Business Travelersby Michaelfrom USA
Not impressive...Posted Oct 5, 2014 on Hotels.com
Was my first time in Moscow, so I cannot compare... but from what I have heard it could have been much worse than this hotel ;-) However: if you try to get there by your own car it is kind of difficult. General location very easy to find, but I guess without a GPS-map I would not have been able to find the entrance. Despite some remarks about free parking on hotels.com they charge if you use their parking. However, it is not so difficult to find a spot close by - not sure how safe it is, but it worked for me. Two super markets are also in walking distance. The hotel itself looks terrible from the outside, and very old inside. Condition of the (quite small) rooms is also old, e.g. do not expect a working TV with international channels. There are more than a thousand rooms in that hotel, and they are completely under-staffed for this. Expect to wait at check-in, check-out, breakfast,... 45 min is nothing in each of these places. Service is rude everywhere, from the lobby guys to security to staff in the restaurant. Breakfast has quite some choice, however quality/taste is kind of poor. In every other city I have been I would say it is completely overpriced and would not recommend anybody to stay there, but from what I have been told it might not be that bad for Moscow...
Recommendedby OH HEUNGBEOMfrom 한국
불편함만 가득Posted Sep 30, 2014 on Hotels.com
난방이 되지 않아 춥고, 더운 물이 공사 때문에 나오지 않는데 공지도 없고 대책도 없었음. 직원들은 친절하지만 시설이 낡음.
by A verified travelerfrom england
5 night stay with no hot waterPosted Sep 29, 2014
Pros: bathroom and bedroom very clean
Cons: signage in english, hot water.
Location: no idea where i was but next to a very busy and noisy major road,
The hotel is very large with many rooms , does not appear to cater for english speaking guests very well. The rooms are very clean and a good size. Constant noise from the traffic outside, i was on the 5th floor , it may be quieter higher up. You get a kettle and 2 cups in your room, but no tea / coffee/ sugar/milk . I asked when checking in if i could charge food / drinks to my room. Told NO, i asked if the bar / restaurants took credit cards i was told we are not sure !!! I. The breakfast was very good when i eventually managed to find where it was served as no signage or directions. My main complaint was on arrival nobody mentioned that there was no hot water. When i realised the water was cold i went to reception and was told there had been a small accident and the supply of hot water was off but would be on again the next day. No hot water the next day. I again complained and was told , sorry we should have it fixed today. The next day no hot water, by the 4th day i was fed up with having to have a cold shower, in reception they now had a sign saying due to planned maintenance there would be a tempary loss of hot water !!! i asked why they were lying to the customers as it was not planned maintenace at all and asked if they could define tempary , i was told it was healthy to shower cold. Water came back on the morning that i left. They did not offer a reduction in price, did offer a 2nd hand bath robe and a cheap bottle of red wine.!!
for Everyoneby A verified travelerfrom jordan
The only good in this hotel the staf..warmheart.Posted Sep 8, 2014
I prefer not come again here.the brakefast not good..smell bad..
for Everyoneby A verified travelerfrom 東京
まあまあなレベルですPosted Aug 25, 2014
for Business Travelersby A verified traveler
Posted Jul 26, 2014 on Hotels.com
Recommendedby NdPfrom England
Servizio buonoPosted Jun 17, 2014 on Hotels.com
by A verified traveler
ok but too faraway from center and public transporPosted Jun 9, 2014
Hotel fine, price quality ratio is good, excellent breakfast. Not very comfortable to visit te city or to move around (far away from public transport) and I still don't know why they all it Salut!!
for Business Travelersby Vannifrom Italia
Posizione Hotel disagiata per utilizzo metroPosted May 27, 2014 on Hotels.com