Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto , Canada

Great hotel for single travelers only.

Posted Dec 27, 2014
Pros: Staff is well trained and extremely polite .
Cons: Closet is too small for two people and part of the closet taken by build in shelfs .
Location: Steps from the Pushkine square and walking distance to Red Square .
Great clean and modern hotel in the very best location in Moscow . But glass bathroom with the big gap in the door does not give you any privacy if you travel with as a couple .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

インターコンチネンタルホテルの中ではほどほどのサービス

Posted Dec 19, 2014
日本人、東南アジア諸国にあるインターコンチネンタルホテルと比較するとサービスのレベルはあまりよくありません。部屋に歯ブラシがなかったりするなど、設備のチェックはいきとどいているとはいえません。その他のサービスなど、気が利いているとはいえません。受付のスタッフの英語力には人によってかなりの差があります。
Comment from Hotel Management
Dec 24, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, I am so sad to know about your experience in our hotel. Hope you will get us a chance to improve and we will see you again with us. Best Regards Elena Oganesyan Front Office Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 21, 2014 on Hotels.com
Comment from Hotel Management
Jan 31, 2015 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you so much for the high rating! Best Regards Elena Oganesyan Front Office Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Eat cheese as you please!

Posted Oct 31, 2014 on Hotels.com
Hotel was good, especially at low prices as of now due to crises and Russian sanctions! Cheese was said to be locally made but in reality it was import!
Comment from Hotel Management
Jan 10, 2015 by Julia Petrenko, Hotel Management
Dear Valued Guest, On the behalf of our team let me thank you for your interest in InterContinental Moscow Tverskaya and for the high rating of our hotel! We are looking forward to seeing again. Best Regards Elena Oganesyan Front Office Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Service, Location and Amenities

Posted Oct 17, 2014 on Hotels.com
Highly appropriate for a business trip as the amenities, room comfort are excellent. The gym is also very well equipped and includes the latest equipment from LF. All in all, a very satisfactory experience.
Comment from Hotel Management
Jan 3, 2015 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you so much for you kind feedback! It is great to see that we met you expectations. We will do our best to improve all areas of our service to receive 10 out of 10 points of the score! Thank you once again Elena Oganesyan Front Office Manager
5 out of 5
Recommended
by Zhang Weifrom Shanghai

Great Hotel

Posted Aug 14, 2014 on Hotels.com
Wonderful
Comment from Hotel Management
Oct 25, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest! thank you so much for high rating! Hope we will see you again in our property Best Regards Elena Oganesyan Front Office Manager
4 out of 5
Recommended
for Families
by RODRIGO

Posted Aug 13, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you so much for the rating! Best Regards Elena Oganesyan Front Office Manager
4 out of 5
Recommended
for Families
by RODRIGO

Posted Aug 13, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you soo much for your rating. Hope for the next time we will improve and get 5 stars from you Best Regards Elena Oganesyan Front Office Manager
5 out of 5
Recommended
by Pertanfrom Sweden

Allt i topp!

Posted Jul 1, 2014 on Hotels.com
Härlig personlig personal, framför allt i frukostbuffen, samt att allt smakade jättebra där. Mkt fina, fräscha deluxe-rum som både hade bad och dusch och fri påfyllning av minibaren som ingick i priset. Det enda lilla minuset var att minibaren inte fylldes på varje dag, endast 2 av 4 dagar. Personalen påstod att detta skulle göras varje dag, men även efter påminnelse från vår sida gjordes inte detta. Toppenbra läge nära tunnelbana och sevärdheter, även gymmet innehöll flera bra, ändamålsenliga maskiner samt att de var av det senaste snittet.
Comment from Hotel Management
Sep 13, 2014 by Julia Petrenko, Hotel Management
Dear Pertan, Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for sharing feedback. We were very happy to read that you took the advantage of our central location whilst discovering the sights of Moscow. Thank you for your comments about our breakfast team, great to hera that you have enjoyed our extensive breakfast buffet. Your comment about the refill of the minibar is also taken on-board, hope that this inconvenience has not effected your overall impression of the hotel. We certainly look forward to welcome you back. With best regards, Julia Petrenko Executive Assistant Manager
Comment from Hotel Management
Sep 13, 2014 by Julia Petrenko, Hotel Management
Dear Pertan, Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for sharing feedback. We were very happy to read that you took the advantage of our central location whilst discovering the sights of Moscow. Thank you for your comments about our breakfast team, great to hear that you have enjoyed our extensive breakfast buffet. Your comment about the refill of the minibar is also taken on-board, hope that this inconvenience has not effected your overall impression of the hotel. We certainly look forward to welcome you back. With best regards, Julia Petrenko Executive Assistant Manager
5 out of 5
Recommended
for Families
by A verified traveler

Comfortable room and good location!

Posted Jun 17, 2014 on Hotels.com
As things in Moscow are generally not cheap, this was a great stay at a relatively affordable price. The room was a decent size, hotel staff were polite and overall service was good. The only slightly downside was the private taxi that was hailed down by for us when we requested for a taxi. Our private taxi was really rundown and the one hour plus journey to the airport was uncomfortable. Was surprised as I thought the hotel would have some standards imposed on the taxis that they would use.
Comment from Hotel Management
Aug 30, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you for sharing your comment on the website and thank you for high rating! Please accept our apology for the inconvenience with the taxi. All your comments were shared with the concierge team for us to improve our service. Hope see you again with us at InterContinental Moscow Tverskaya Best Regards Elena Oganesyan Front Office Manager