Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by Zhang Weifrom Shanghai

Great Hotel

Posted Aug 14, 2014 on Hotels.com
Wonderful
Comment from Hotel Management
Oct 25, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest! thank you so much for high rating! Hope we will see you again in our property Best Regards Elena Oganesyan Front Office Manager
4 out of 5
Recommended
for Families
by RODRIGO

Posted Aug 13, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you so much for the rating! Best Regards Elena Oganesyan Front Office Manager
4 out of 5
Recommended
for Families
by RODRIGO

Posted Aug 13, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you soo much for your rating. Hope for the next time we will improve and get 5 stars from you Best Regards Elena Oganesyan Front Office Manager
5 out of 5
Recommended
by Pertanfrom Sweden

Allt i topp!

Posted Jul 1, 2014 on Hotels.com
Härlig personlig personal, framför allt i frukostbuffen, samt att allt smakade jättebra där. Mkt fina, fräscha deluxe-rum som både hade bad och dusch och fri påfyllning av minibaren som ingick i priset. Det enda lilla minuset var att minibaren inte fylldes på varje dag, endast 2 av 4 dagar. Personalen påstod att detta skulle göras varje dag, men även efter påminnelse från vår sida gjordes inte detta. Toppenbra läge nära tunnelbana och sevärdheter, även gymmet innehöll flera bra, ändamålsenliga maskiner samt att de var av det senaste snittet.
Comment from Hotel Management
Sep 13, 2014 by Julia Petrenko, Hotel Management
Dear Pertan, Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for sharing feedback. We were very happy to read that you took the advantage of our central location whilst discovering the sights of Moscow. Thank you for your comments about our breakfast team, great to hera that you have enjoyed our extensive breakfast buffet. Your comment about the refill of the minibar is also taken on-board, hope that this inconvenience has not effected your overall impression of the hotel. We certainly look forward to welcome you back. With best regards, Julia Petrenko Executive Assistant Manager
Comment from Hotel Management
Sep 13, 2014 by Julia Petrenko, Hotel Management
Dear Pertan, Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for sharing feedback. We were very happy to read that you took the advantage of our central location whilst discovering the sights of Moscow. Thank you for your comments about our breakfast team, great to hear that you have enjoyed our extensive breakfast buffet. Your comment about the refill of the minibar is also taken on-board, hope that this inconvenience has not effected your overall impression of the hotel. We certainly look forward to welcome you back. With best regards, Julia Petrenko Executive Assistant Manager
5 out of 5
Recommended
for Families
by A verified traveler

Comfortable room and good location!

Posted Jun 17, 2014 on Hotels.com
As things in Moscow are generally not cheap, this was a great stay at a relatively affordable price. The room was a decent size, hotel staff were polite and overall service was good. The only slightly downside was the private taxi that was hailed down by for us when we requested for a taxi. Our private taxi was really rundown and the one hour plus journey to the airport was uncomfortable. Was surprised as I thought the hotel would have some standards imposed on the taxis that they would use.
Comment from Hotel Management
Aug 30, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you for sharing your comment on the website and thank you for high rating! Please accept our apology for the inconvenience with the taxi. All your comments were shared with the concierge team for us to improve our service. Hope see you again with us at InterContinental Moscow Tverskaya Best Regards Elena Oganesyan Front Office Manager
5 out of 5
Recommended
by I.Sfrom WND

TOP Hotel in TOP Lage!

Posted Jun 4, 2014 on Hotels.com
sehr gut, kann nur weiter empfehlen
Comment from Hotel Management
Aug 9, 2014 by Julia Petrenko, Hotel Management
Sehr geehrter Gast, Vielen Dank für Ihren freundlichen Kommentar. Wir freuen uns Ihre Freunde und Kollegen in unserem Hotel begrüssen zu dürfen. Herzlichen Dank für Ihre Empfehlungen Mit freundlichen Grüßen Elena Oganesyan Front Office Manager
3 out of 5
by A verified traveler

This Hotel Overpromises and Underdelivers

Posted May 27, 2014
We stayed at this hotel for 4 nights in May 2014 while on a nine city tour of Eastern. Europe. We rated this hotel the worst of those we stated at which included some fine 4 star hotels. It was-also the most expensive. Room design was impractical with you needing a science degree to work the showers, the TV and the housekeeping system, on one day the maid failed to clean our room. The main bar has a non smoking section but the hotel doesn't enforce it making it a very unpleasant experience to have a drink - the hotel does not consider non smokers at all in the public areas. Breakfast would have cost us an additional 100 euros which was an unprecedented price, but we had a most satisfying full breakfast at a real nice cafe just 20m from the hotel for 15 euros. Overall, we wouldn't stay here again, it's far too expensive for what is offered.
Comment from Hotel Management
Jun 10, 2014 by Julia Petrenko, Hotel Management
Dear Valued guest, First of all let me thank you that you took time to leave a detailed comment about your stay in our hotel! Please be informed that as of 1st of June our hotel is a non-smoking property. Hope you will get us a chance to recover Looking forward to welcoming you back Best Regards Elena Oganesyan Front Office Manager
4 out of 5
Recommended
by Markus

Posted Apr 27, 2014 on Hotels.com
Comment from Hotel Management
Jul 5, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, Thank you for rating! Hope see you soon at InterContinental Moscow Tverskaya Elena Oganesyan Front Office Manager
5 out of 5
Recommended
for Getaway With Friends
by Biancafrom Hong Kong

Excellent location for Moscow

Posted Apr 24, 2014 on Hotels.com
The hotel is conveniently located on the main street of Tverskaya which is within 25-min walking distance to Kremlin and Red Square (which we why we went there three times to take pictures!). It is also accessible to other areas of Moscow through multiple metro lines from nearby stations, alll within 10 min walk. The neighbourhood is a little quiet at night but it is very closed to famous restaurants such as Cafe Pushkin and Turandot. The only improvement I'll recommend is for the concierge to be more knowledgeable about the ticketing arrangements at the Kremlin which is extremely confusing. We would have saved a lot of time if we had known some of the tips earlier. Overall I'll certainly recommend the hotel to others.
Comment from Hotel Management
Jul 5, 2014 by Julia Petrenko, Hotel Management
Dear Valued Guest, thank you for your detailed comment! We appreciate so much your recommendations about our hotel. Next time Our concierge team will do their best to meet your expectations. Looking forward to welcoming you back Best Regards Elena Oganesyan Front Office Manager
5 out of 5
Recommended
for Business Travelers
by Zakfrom London

Good hotel

Posted Mar 31, 2014 on Hotels.com
Stayed three nights last week. Everything your expect from a 5 star hotel. No complaints and definitely much better than Marriot just down the road. Will be staying there again.
Comment from Hotel Management
Jun 14, 2014 by Julia Petrenko, Hotel Management
Dear Guest, On the behalf of our InterContinental team, let me thank you for your feedback. We will be looking forward to welcoming you again and we will try to shift your expectations. Best Regards Elena Oganesyan Front Office Manager