Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
94% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Юрийfrom Россия

Европейский уровень в России

Posted Jul 31, 2014 on Hotels.com
Шикарный отель. Отличный сервис. Отель настолько идеален, что и добавить нечего.
5 out of 5
Recommended
by Levon

This traveler left a rating score only Posted Jul 4, 2014 on Hotels.com
3 out of 5
by Slavafrom Las Vegas,NV

The price is very high but the service is not good

Posted May 20, 2014
Pros: we didn"t like
Cons: everything
Location: Location is good
Staff mostly is not professional,but polite,breakfast was bad,lobby is very big,but not convenient.
5 out of 5
Recommended
for Families
by Сергей

Отличное расположение!

Posted Feb 18, 2014 on Hotels.com
Замечательный отель. Особенно его месторасположение - прямо на Арбате! Отдельно хочу отметить завтраки в отеле - это великолепно! Этот отель подойдет тем, кто любит шумную жизнь Нового и романтику Старого Арбата.
5 out of 5
Recommended
by Наталияfrom Ярославль

Бесподобно!

Posted Feb 8, 2014 on Hotels.com
Может где-то есть отели лучше?... Но я больше не хочу искать.. Лотте идеален до мелочей! Огромное спасибо за комфортное время у вас))
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by charlesfrom sydney

Best hotel in moscow

Posted Dec 31, 2013
5 out of 5
Recommended
by Robert Du Chesnefrom Australia

Fantastic service from all sections of the hotel.I

Posted Dec 23, 2013 on Hotels.com
From the moment we checked in to the hotel every aspect of the hotel was superb. The concierge provided wonderful service this being my first visit to Moscow I was anxious to see as much as possible and they arranged private tours for us the hotels cars were fantastic,the drivers extremely courteous.When leaving hotel I felt that we had been spoiled by all of the attention we had received. I have no hesitation in recommending this hotel and should I ever return to Moscow I will stay at the Hotel Lotte.
5 out of 5
Recommended
for Business Travelers
by jeonfrom seoul

좋은 호텔

Posted Dec 15, 2013 on Hotels.com
가격만큼의 가치를 하는 호텔입니다. 직원들 서비스도 친절하고 아주 청결함. Arbat거리에 아주 가까움
5 out of 5
Recommended
for Everyone
by tamy'from italy

Great location

Posted Sep 28, 2013
Perfect location to walk Arabat and shop. Nice modern room and great view.